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2012 Audi Q7 Problems and Recalls

Owners filed 29 complaints with NHTSA about the 2012 Audi Q7, most often about the fuel system (41% of complaints, typically around 83,000 miles). It is 11th of 20 Q7 model years by number of complaints and has 4 recalls.

Complaints29
Recalls4
Crashes reported1
Fires reported0
Injuries reported0

Most common 2012 Audi Q7 problems

  1. Fuel system

    12 complaints · 41%

    Half of these problems showed up before 83,000 miles.

    The contact owns a 2012 Audi Q7. The contact received a recall notification for NHTSA campaign number: 16v660000 (fuel system, gasoline). The contact had not experienced a failure prior to receiving the notice. After the recall repair was performed, the contact noticed a fuel odor after parking the vehicle. Audi…
    Owner report to NHTSA, 2019, at 85,000 miles
    2012 Audi Q7 3.0t s line prestige, 91k miles! Started as small gasoline smell becoming stronger throughout the next couple days. Smelled really strong around rear left door area and inside cabin. Investigated fuel leak and notice underneath the SUV, fuel dripping down the side of one of the two fuel tanks. Disconnect…
    Owner report to NHTSA, 2020, at 91,000 miles
  2. Engine

    8 complaints · 28%

    Half of these problems showed up before 86,000 miles.

    Over the past year, my vehicle has been consuming quarts of engine oil. During my last engine oil change, I was left to minimum oil levels after driving only 250 miles. No leaks were detected in engine by mechanics at both dealership and independent shops. The remedy recommend is an engine swap estimated to be over…
    Owner report to NHTSA, 2019, at 81,000 miles
    Vehicle has not even reach 92k miles and the waterpump is a already failing. Audi this is a know issue but the remedy has not been fixed. They only way to fix this is to replace with new unit. I understand Audi specifically made a "weep" hole to warn the owner before the whole unit fails. This causes coolant to leak…
    Owner report to NHTSA, 2020, at 91,000 miles
  3. Steering

    4 complaints · 14%

    Pulling out making a left turn from a stop, vehicle suddenly hesitated, power to engine was intermittent and jerky, and acceleration was poor to none. Many warning lights came on (stability, tire pressure, anti-lock, etc.). Steering wheel was also shaking slightly (power steering motor?). Condition continued for about…
    Owner report to NHTSA, 2016, at 60,000 miles
    Main pulley or so called harmonic balancer broke and serpentine belt fell off causing to loose power steering and not be able to steer I was lucky that just made it the turn and I was on straight pat and low speed to stop safely.
    Owner report to NHTSA, 2020, at 72,164 miles
  4. Transmission

    3 complaints · 10%

    The transmission oil cooler pressure line got a hole in it and leaked all of the transmission fluid out. The mechanic stated that there was plastic that was visibly seen rubbing against this metal line which over time wore the line down so much that it created a hole allowing the fluid to leak out. I was on the…
    Owner report to NHTSA, 2017, at 100,000 miles
    Crank pulley hard rubber core or so called harmonic balancer broke and serpentine belt fell off causing to loose power steering and not be able to steer. I was pulling out of a highway ramp and thankfully other cars were able to avoid me due to the low traffic at the time of the incident.
    Owner report to NHTSA, 2020, at 121,000 miles
  5. Visibility and wipers

    3 complaints · 10%

    Parts named most often: sun/moon roof assembly.

    The contact owns a 2012 Audi Q7. While driving 65 MPH, the panoramic sun roof exploded independently. The cover to the sun roof was in place. There were no injuries. The vehicle was taken to Audi north houston (17815 north fwy, houston, tx 77090), but the cause of the failure could not be determined. The vehicle was…
    Owner report to NHTSA, 2017, at 52,000 miles
    On two different occasions the passenger side windshield wiper arm has snapped off during heavy rainstorms while driving within nyc's posted speed limit on the grand central parkway of 50 MPH. The lack of visibility compromises my safety and others while operating the vehicle.
    Owner report to NHTSA, 2019, at 80,000 miles
  6. Other or unspecified

    3 complaints · 10%

    Main pulley or so called harmonic balancer broke and serpentine belt fell off causing to loose power steering and not be able to steer I was lucky that just made it the turn and I was on straight pat and low speed to stop safely.
    Owner report to NHTSA, 2020, at 72,164 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2012 Audi Q7 recalls

  1. Equipment: labels

    NHTSA 23V086000 · February 15, 2023 · 12,100 vehicles

    Risk: An overloaded vehicle can increase the risk of a crash.

    Fix: Dealers will install an overlay label containing the correct rear gawr on top of the existing safety certification label, free of charge. Owner notification letters were mailed april 24, 2023. Owners may contact audi's customer service at 1-800-253-2834. Audi's number for this recall is 50g5.

    Full defect summary

    Volkswagen group of america, inc. (audi) is recalling certain 2009-2015 q7 vehicles. The gross axle weight rating (gawr) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 110, "tire selection and rims," and part 567, "certification."

  2. Fuel system: fuel pump

    NHTSA 18V818000 · November 19, 2018 · 5,987 vehicles

    Risk: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Fix: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began december 28, 2018. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20bj.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2007-2012 audi q7 and 2009-2012 audi q5 vehicles, previously repaired under NHTSA recall 16v-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

  3. Fuel system: fuel pump

    NHTSA 16V660000 · September 13, 2016 · 143,214 vehicles

    Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

    Fix: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began november 9, 2016. Owners may contact audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20w9.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2009-2012 audi q5, and 2007-2012 audi q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

  4. Fuel system: fuel rail

    NHTSA 15V019000 · January 20, 2015 · 26,008 vehicles

    Risk: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.

    Fix: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on march 17, 2015. Owners may contact audi customer service at 1-800-822-2834 or volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24ap for audi customers and 24bk for volkswagen customers.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2011-2012 audi s4, s5, q7, 2012 audi a6, volkswagen touareg hybrid, and 2012-2013 audi a7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2012 Audi Q7

What are the most common problems with the 2012 Audi Q7?
By NHTSA owner complaints: fuel system (12 complaints, typically around 83,000 miles); engine (8 complaints, typically around 86,000 miles); steering (4 complaints).
How many recalls does the 2012 Audi Q7 have?
4 recalls listed by NHTSA, the latest from February 15, 2023 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2012 a bad year for the Audi Q7?
It is 11th of 20 Q7 model years by number of complaints, with 29 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Audi Q7 years

Audi Q7 problems by year