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2020 Buick Encore GX Problems and Recalls

Owners filed 70 complaints with NHTSA about the 2020 Buick Encore GX, most often about the brakes (30% of complaints, typically around 1,000 miles). It is the most complained-about Encore GX model year since 2000 and has 2 recalls.

Complaints70
Recalls2
Crashes reported5
Fires reported0
Injuries reported3

Most common 2020 Buick Encore GX problems

  1. Brakes

    21 complaints · 30%

    Half of these problems showed up before 1,000 miles. Parts named most often: foundation components.

    The contact owns a 2020 Buick Encore GX. The contact stated while making a u-turn, the brake pedal was depressed to the floorboard but failed to stop the vehicle. The contact stated that the brake system failure warning light was illuminated. The contact engaged the parking brake to stop the vehicle. The contact…
    Owner report to NHTSA, 2020, at 1,251 miles
    Brakes are noisy more going in reverse. Dealer ordered updated front brakes on 12/8/2020 and as of 12/23/2020 they have not been received and do not have a date when they will be in. Tried to call gm customer service but they do not answer the phone. Also when the car was in the repair shop they completed recalls #'s…
    Owner report to NHTSA, 2020, at 1,476 miles
  2. Other or unspecified

    19 complaints · 27%

    The vehicle has a software anamoly according the the dealer that has my ses light on and my pre-collision alters seem to not be working since this occurred. The ses light came on 4/9/21 and was taken to the dealer. I picked the vehicle up about 6 pm 4/12/21 and the light was on still and noticed immediately that the…
    Owner report to NHTSA, 2021, at 4,372 miles
  3. Transmission

    18 complaints · 26%

    The contact owns a 2020 Buick Encore GX. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. Additionally, the vehicle inadvertently lunged forward while attempting to reverse into a parking space. The vehicle was towed to bellavia chevrolet Buick (199 nj-17, east…
    Owner report to NHTSA, 2021, at 9,529 miles
    The contact owns a 2020 Buick Encore GX. The contact stated that while parking the vehicle, the gear shifter was shifted into park(p); however, the “shift to park” message was displayed. The contact was unable to turn off the vehicle and drove to the residence. The message was no longer displayed after the contact…
    Owner report to NHTSA, 2024, at 24,000 miles
  4. Electrical

    16 complaints · 23%

  5. Engine

    16 complaints · 23%

    Half of these problems showed up before 25,500 miles. Parts named most often: exhaust system, engine.

    The contact owns a 2020 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the vehicle began to shake with abnormal sounds coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined…
    Owner report to NHTSA, 2025, at 51,220 miles
    The contact owns a 2020 Buick Encore GX. The contact stated while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle had been taken to the dealer on several occasions, and several repairs were performed on the…
    Owner report to NHTSA, 2024, at 60,000 miles
  6. Speed control

    6 complaints · 9%

  7. Steering

    4 complaints · 6%

  8. Fuel system

    4 complaints · 6%

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2020 Buick Encore GX recalls

  1. Equipment: stand

    NHTSA 21V440000 · June 10, 2021 · 135,400 vehicles

    Risk: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.

    Fix: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed july 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact buick customer service at 1-800-521-7300 or chevrolet customer service at 1-800-222-1020. Gm's number for this recall is a212335470.

    Full defect summary

    General motors, llc. (gm) is recalling certain 2020-2022 buick encore gx and 2021-2022 chevrolet trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.

  2. Brakes: service brakes

    NHTSA 20V588000 · September 24, 2020 · 3,677 vehicles

    Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

    Fix: Gm will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began december 9, 2020. Owners may contact chevrolet customer service at 1-800-630-2438, cadillac customer service at 1-800-333-4223, or buick customer service at 1-800-521-7300. Gm's number for this recall is a202307260.

    Full defect summary

    General motors llc (gm) is recalling certain 2020 chevrolet corvette and cadillac ct4, ct5 and xt4, 2021 chevrolet trailblazer, and 2020-2021 buick encore gx vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2020 Buick Encore GX

What are the most common problems with the 2020 Buick Encore GX?
By NHTSA owner complaints: brakes (21 complaints, typically around 1,000 miles); other or unspecified (19 complaints); transmission (18 complaints).
How many recalls does the 2020 Buick Encore GX have?
2 recalls listed by NHTSA, the latest from June 10, 2021 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2020 a bad year for the Buick Encore GX?
It is the most complained-about Encore GX model year since 2000, with 70 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Buick Encore GX years

Buick Encore GX problems by year