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2002 Cadillac Deville Problems and Recalls
Owners filed 176 complaints with NHTSA about the 2002 Cadillac Deville, most often about the electrical (26% of complaints, typically around 71,000 miles). It is the 2nd most complained-about Deville model year since 2000 and has 5 recalls.
Most common 2002 Cadillac Deville problems
Electrical
45 complaints · 26%Half of these problems showed up before 71,000 miles. Parts named most often: ignition, 12v/24v/48v battery, wiring, instrument cluster/panel.
The contact owns a 2002 Cadillac Deville. When the key was turned in the ignition, the vehicle failed to start. The failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The contact received a recall notification for NHTSA campaign number: 14v355000 (electrical system), but the part needed…
The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air bag had deployed. No…
Engine
41 complaints · 23%Half of these problems showed up before 60,000 miles. Parts named most often: engine, exhaust system.
Dt: while driving and without warning the engine died. It started right up again. Called dealer, and they knew about the problem. Caller made appointment with dealer to fix the problem. Crank shaft sensor needed to be replaced at owner's expense.
1. No warning 2. Engine will stall for no reason at any speed. Could cause vehicle to wreck resulting in death. Has happened numerous times with the loss of all power has resulted in running through stoplights and signs because could not brake properly. 3. Took to dealer for diano stated crankshaft sensor needed to be…
Air bags
26 complaints · 15%Half of these problems showed up before 82,000 miles. Parts named most often: side/window, frontal.
Tl contact owns a 2002 Cadillac Deville. The contact stated that the driver side air bag deployed when the vehicle was parked. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 84,000.
The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air bag had deployed. No…
Steering
18 complaints · 10%Half of these problems showed up before 60,000 miles. Parts named most often: column, rack and pinion, hydraulic power assist.
Front wheel bearings have dangerously failed prematurely two times in 113,000 miles. Failed dangerously at 60,000 and 113000 miles. This resulted in front wheel shimmy (shaking steering wheel excessively) at high speeds and at all times when braking. Felt like I was loosing brakes when braking down a hill. When car is…
The steering wheel is vary hard to turn and make a hard grinding noise. Experienced an jarring event in traffic and the car cut off. No braking power. While driving there is vary little power.
Visibility and wipers
16 complaints · 9%Half of these problems showed up before 62,000 miles. Parts named most often: power window devices and controls, windshield, windshield wiper/washer, rearview mirrors/devices.
I don't suspect that this defect is safety-related so much as just a defect, but the window regulators have broken on 3 of the windows in my Cadillac in the last 5 months, causing all 3 windows to be stuck in the down position. The repair guy says he is repairing a lot of regulators in a lot of different cars because…
I am the second owner of this vehicle. I purchased this vehicle directly from my local Cadillac dealership where the first owner purchased the vehicle. I was told that the vehicle had a clean service history and that it was thoroughly looked over. Within the one and a half years I own the vehicle I replaced both front…
Transmission
15 complaints · 9%Half of these problems showed up before 88,000 miles. Parts named most often: automatic transmission, axle assembly.
Tl contact owns a 2002 Cadillac Deville. While the contact was driving approximately 25 MPH, a loud noise expelled from the engine. The vehicle continued to move at a low speed and then it was towed to a dealer. The technician stated that the fly wheel cracked and a bolt disengaged from the lower air conditioner…
Takata air bag, do not know if that item is in my car but they say it is. Also like so many northstar engines there is trouble with the head gasket, and according to the hydrocarbon block test, mine must be replaced. In order to replace it, the engine and power train must be removed, at my expense. Due to this issue…
Wheels and tires
13 complaints · 7%Half of these problems showed up before 27,000 miles. Parts named most often: pressure monitoring and regulating systems, sidewall, tread/belt.
: the contact stated while driving the vehicle going 70 MPH the vehicle started to wobble and a noise could be heard coming from the vehicle. The vehicle was pulled into a rest area. The contact got out of the vehicle to check the tires and noticed a knot on the left rear tire. The vehicle was taken to the dealership.…
Hit pot hole at about 30 MPH twice. Developed bubble in sidewall both time, goodyear denied resposibility both times. Car is 2002 Cadillac Deville dts with 17,100 miles. Had to purchase replacement tire both times. Have tire from last incident.
Brakes
12 complaints · 7%Half of these problems showed up before 67,000 miles. Parts named most often: antilock/traction control/electronic limited slip, foundation components, pedals and linkages.
Front wheel bearings have dangerously failed prematurely two times in 113,000 miles. Failed dangerously at 60,000 and 113000 miles. This resulted in front wheel shimmy (shaking steering wheel excessively) at high speeds and at all times when braking. Felt like I was loosing brakes when braking down a hill. When car is…
The contact owns a 2002 Cadillac Deville. The contact stated while driving 10 MPH the brakes malfunctioned and became difficult to engage when pressure was applied so they would work properly. The contact took the vehicle to the dealer who stated that the brake line was broken. The brake line was replaced. The failure…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2002 Cadillac Deville recalls
Electrical: ignition
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Fix: Gm will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on september 23, 2014. Owners may contact general motors customer service at 1-800-521-7300 (buick), 1-800-458-8006 (cadillac), and 1-800-222-1020 (chevrolet). Gm's number for this recall is 14299.
Full defect summary
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General motors llc (gm) is recalling certain model year 2005-2009 buick lacrosse, 2006-2011 buick lucerne, 2000-2005 cadillac deville, 2006-2011 cadillac dts, 2006-2014 chevrolet impala, and 2006-2007 chevrolet monte carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Fuel system: tank assembly
Risk: Fuel system components can be damaged and fuel can leak from the vehicle when it is refueled. Fuel leakage in the presence of an ignition source can result in a fire.
Fix: Dealers will replace the fuel tank pressure sensor. Owner notification began on october 17, 2003. Owners should contact cadillac at 1-866-982-2339; oldsmobile at 1-800-630-6537; or pontiac at 1-800-620-7668.
Full defect summary
On certain cadillac deville and seville passenger vehicles, funeral coaches, and limousines equipped with a v8 (4.6l) engine, oldsmobile aurora passenger vehicles equipped with a v8 (4.0l ) engine, and pontiac bonneville ssei passenger vehicles equipped with a supercharged v6 (3.8l) engine, the fuel tank pressure sensors are unusually susceptible to malfunctions. If the sensor malfunctions, excessive vacuum can be applied during self-diagnostic testing.
Seat belts: retractor
Risk: In such a crash, this could result in an increase in injury for that occupant.
Fix: Dealers will install a retainer kit in the driver and passenger safety belt pretensioner. Owner notification began january 31, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006.
Full defect summary
Certain passenger vehicles contain driver and front passenger lap and/or shoulder belt retractors that may not remain locked up as designed during a crash in which the belt pretensioners deploy.
Air bags: frontal
Risk: Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
Fix: Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began august 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.
Full defect summary
Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Steering: gear box (other than rack and pinion)
Risk: If the left bolt is missing and the right mounting strap fails, steering control is lost and a vehicle crash could result.
Fix: Dealers will inspect the vehicles for presence and proper torque of both steering gear bolts. Owner notification began april 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300 or cadillac at 1-800-458-8006.
Full defect summary
Certain passenger vehicles were built with missing or under-torqued steering gear attachment bolts. If a bolt is missing, the driver may notice uneven steering response or unusual noises during turns.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2002 Cadillac Deville
- What are the most common problems with the 2002 Cadillac Deville?
- By NHTSA owner complaints: electrical (45 complaints, typically around 71,000 miles); engine (41 complaints, typically around 60,000 miles); air bags (26 complaints, typically around 82,000 miles).
- How many recalls does the 2002 Cadillac Deville have?
- 5 recalls listed by NHTSA, the latest from June 23, 2014 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2002 a bad year for the Cadillac Deville?
- It is the 2nd most complained-about Deville model year since 2000, with 176 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.