KnownCarProblems2017 Cadillac XT5 Problems and Recalls
Owners filed 124 complaints with NHTSA about the 2017 Cadillac XT5, most often about the other or unspecified (21% of complaints, typically around 13,500 miles). It is the most complained-about XT5 model year since 2000 and has 1 recall.
Most common 2017 Cadillac XT5 problems
Other or unspecified
26 complaints · 21%Half of these problems showed up before 13,500 miles.
The car has starting issues when we were buying the car at 16500 miles full warranty the car had issues starting before we did buy it we were told the car was fixed we were driving the car from florida to michigan on our first stop the car would not start we started to look thru the manual and found written in…
The "cue" system has malfunctioned. I have no navigation or radio and am unable to see how the controls are set for climate control. Also, the 360 degree cameras fail intermittently including the backup camera leaving me blind when parking or backing up. I have taken this vehicle to the dealership five times and…
Transmission
26 complaints · 21%Half of these problems showed up before 18,000 miles. Parts named most often: automatic transmission.
There is a mild clunking noise when the auto starts moving and then you remove foot off of gas pedal and then back on gas pedal to accelerate a slight clunking noise is observed. This happens in city driving stop and go conditions
The contact owns a 2017 Cadillac XT5. The contact stated that after starting the vehicle the gear shifter would not shift out of the park position. The vehicle was towed to the local dealer who diagnosed that the transmission control module was faulty and needed to be replaced. The vehicle was not yet repaired. The…
Engine
24 complaints · 19%Half of these problems showed up before 13,000 miles.
My 2017 XT5 completely shutdown on my on saturday, 10/7. I was at a stop light & when I pressed the accelerator, the instrument cluster had a number of lights come on & the vehicle was very hard to accelerate. I had to pull over immediately & then the car shut down. It was completely dead: the hazard lights did not…
The contact owns a 2017 Cadillac XT5. When the brake pedal was depressed, it traveled to the floorboard and the gear shifter would not move into park. Also, the service engine, service stabilitrak, service transmission, and entire instrument panel warning indicators were illuminated. The battery was disconnected and…
Electrical
21 complaints · 17%Half of these problems showed up before 22,500 miles. Parts named most often: 12v/24v/48v battery.
The "cue" system has malfunctioned. I have no navigation or radio and am unable to see how the controls are set for climate control. Also, the 360 degree cameras fail intermittently including the backup camera leaving me blind when parking or backing up. I have taken this vehicle to the dealership five times and…
I just got this car delivered to my home on 01/11/2019, then it id not want to start after jump starting it worked then shut off so I was going to the dealeship while driving onthe expressway the car just completely shut off would not start , so had it towed to the dealership thinking it was the battery now it has to…
Brakes
16 complaints · 13%Half of these problems showed up before 12,000 miles. Parts named most often: electrical.
Loss of brakes. Brake pedal went to floor and car would not stop. Brake fluid light went on. Towed to dealer, found master cylinder leaking into power brake booster. Both parts replaced and problem solved thus far. Dealer stated must be common problem because parts were backordered. Milage on car is 8,585 at time of…
The contact owns a 2017 Cadillac XT5. The contact stated while driving approximately 5 MPH, the engine made a grinding sound, and the vehicle accelerated while the foot was on the brake pedal. The contact did not recall any warning lights on the instrument panel. The contact also had an incident where he accidentally…
Steering
15 complaints · 12%Half of these problems showed up before 3,000 miles.
Purchased new XT5 in feb 2017, currently 8300 miles. After starting my vehicle and shifting into reverse, the transmission makes an loud bang and lurches backward. The first time it occur in may 2017 it caught me off-guard and the vehicle moved backwards about 3 feet. Since then this has occurred about 12 times and…
I was driving in traffic, about 45mph, when the parking brake came on, I got a check engine light, service brake assist, service stabilitrack and one other light on. I managed to keep it running enough to not get rear-ended, but it is not safe. The dealer now has it, and I am in a loaner. The car has less than 2000…
Speed control
9 complaints · 7%Half of these problems showed up before 13,000 miles.
The contact owns a 2017 Cadillac XT5. While driving approximately 10 MPH in reverse with the brake pedal depressed, the vehicle independently accelerated. There were warning indicators illuminated. The contact had to engage the parking brake to stop the vehicle. An unknown dealer was contacted, but no appointment was…
The contact owns a 2017 Cadillac XT5. The contact stated that while parked, the vehicle accelerated rapidly without warning and crashed into another vehicle. The air bags did not deploy. A police report was filed. There were no injuries sustained. The vehicle was towed to a repair shop. The manufacturer was not made…
Wheels and tires
9 complaints · 7%Half of these problems showed up before 14,500 miles. Parts named most often: tread/belt.
Excessive tire wear. Starting at 17,500 miles all four tires were worn to 4/32". Now at 20,000 miles tires are worn to 3/32 and 4/32. Tires are worn evenly and have been rotated at dealer with service records to support. Dealer told me that the XT5 tires are only lasting 25,000 miles max. I was the third complaint of…
I bought this Cadillac 2017 xt-5 used with 4,000 on it it has 11,000 on it know. I took the vehicle in for tire rotation & oil change. The service manager told me that these tires michelin premier ltx 235/65 r 18 tires on this year 2017 are bad tires. The tread on the tire was measured . 5/32nds at 11,000 miles these…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 Cadillac XT5 recalls
Brakes: caliper
Risk: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
Fix: Gm will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on december 12, 2016. Owners may contact gm customer service at 1-800-458-8006 (cadillac), or 1-800-462-8782 (gmc). Gm's number for this recall is 16096.
Full defect summary
General motors llc (gm) is recalling certain model year 2017 cadillac xt5 vehicles manufactured april 16, 2016, to may 9, 2016, and 2017 gmc acadia vehicles manufactured april 19, 2016, to april 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2017 Cadillac XT5
- What are the most common problems with the 2017 Cadillac XT5?
- By NHTSA owner complaints: other or unspecified (26 complaints, typically around 13,500 miles); transmission (26 complaints, typically around 18,000 miles); engine (24 complaints, typically around 13,000 miles).
- How many recalls does the 2017 Cadillac XT5 have?
- 1 recall listed by NHTSA, the latest from November 4, 2016 (brakes). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the Cadillac XT5?
- It is the most complained-about XT5 model year since 2000, with 124 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.