KnownCarProblems2014 Cadillac Xts Problems and Recalls
Owners filed 50 complaints with NHTSA about the 2014 Cadillac Xts, most often about the electrical (32% of complaints, typically around 40,000 miles). It is the 2nd most complained-about Xts model year since 2000 and has 4 recalls.
Most common 2014 Cadillac Xts problems
Electrical
16 complaints · 32%Half of these problems showed up before 40,000 miles. Parts named most often: instrument cluster/panel, adas, instrument panel.
The contact owns a 2014 Cadillac Xts. The contact stated that the cue touch screen was unresponsive. Due to the failure, the contact was unable to perform basic electrical functions while driving the vehicle. The contact spoke to flow Cadillac (1400 s stratford rd suite b, winston-salem, nc 27103) where an estimate…
The contact owns a 2014 Cadillac Xts. The contact stated while the vehicle was parked, the hazard lights unintendedly illuminated, and all the doors failed to unlock as needed. There were no warning lights illuminated. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer…
Suspension
11 complaints · 22%Half of these problems showed up before 37,500 miles.
Takata inflattors: had been having difficulty with the steering in my Cadillac 2014 Cadillac Xts vsport for sometime back in 2017. It would become hard to steer at times when negotiating turns especially or when backing up and turning. Had reported to joe bullard Cadillac service department on several occasions and…
The leveling system in rear goes flat, both tires almost touching fender well with no warning lights while driving down the road. Very dangerous. The first time it happened my wife was driving and scared the hell out of her then a couple days later I started it up and the air shocks went back up, we thought it was ok…
Other or unspecified
9 complaints · 18%Half of these problems showed up before 48,000 miles.
Cue information system failure. This system failure presents a safety issue being that the navigation system does not work and the hands free also does not work. There seems to be a lot of system failures so, I'm sure that there are a lot more concerned owners.
Driving down a highway, no cars around, the stationary component of the sunroof, exploded out, one of the pieces of the glass was expelled and hit the trunk, making a deep scratch. No discernible cracks or history of issues. Weather was 65 degrees fahrenheit. No sudden change in temperature or moisture. Clear skies…
Brakes
7 complaints · 14%Short version: while driving approx. 55mph, rear brakes locked up. We pulled over into a parking lot and the brakes were smoking and a small fire appeared on each rear brake. A person who saw US pull into the parking lot ran over and put out the fire on each brake. Long version: approx. 2-weeks prior to the above…
Brake pedal makes a "clunking" noise when released. Dealer examined another Xts from their inventory and found the same noisy sound upon release of brake pedal. 2 more visits were made to my selling dealer for this noisy brake pedal and so far gm has no service bulletins for a fix for this situation.
Engine
5 complaints · 10%Parts named most often: exhaust system.
Driving on interstate when engine quit running. Was able to get car to shoulder of the road. After a couple of minutes, car started and ran fine. After it started, I immediately contacted onstar; they ran a diagnosis on vehicle and said they found no problems. I later took car to dealer and reported this stall. Dealer…
The contact owns a 2014 Cadillac Xts. The contact stated that while driving approximately 70 MPH, there was an abnormally loud sound coming from the engine. The contact stated exhaust started entering the cabin of the vehicle through the vents before the vehicle started losing motive power. The vehicle was driven to…
Steering
4 complaints · 8%The contact owns a 2014 Cadillac Xts. While driving at approximately 10 MPH in snowy conditions, the steering wheel seized and all the warning indicators illuminated on the instrument panel. The ignition was turned off and on and the steering returned to normal. The vehicle was taken to a dealer where the diagnosis…
Electric power steering goes out and makes the car impossible to steer or maneuver. Check engine light comes on while in motion and the car loses speed causing other cars to almost rear end you on city streets.
Body and structure
3 complaints · 6%Parts named most often: body.
The contact owns a 2014 Cadillac Xts. The contact stated that the instrument panel display screen was cracked. The cause of the failure was not determined. The vehicle was not repaired. Fairfield Cadillac located at 400 n. Derr dr, route 15, lewisburg, pa 17837, and the manufacturer were notified of the failure…
Air bags
3 complaints · 6%"takata recall" I entered the car to go to church on sunday, june 26, 2016, suddenly there was this bouncing, I stopped to see what was going on and the rear end of the car appeared very low to the ground. I had just driven out of my driveway. The church is about two-hundred feet from mu house. The dealership is…
I was t boned hit by a truck on my side driver side air bags didn't go off and I now have a closed head injury because my head hit the window. Moving through a intersection 10 /15 miles m ph
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Cadillac Xts recalls
Brakes: parking brake
Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Fix: Gm will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on october 28, 2014. Owners may contact chevrolet customer service at 1-800-222-1020, or cadillac customer service at 1-800-458-8006. Gm's number for this recall is 14471.
Full defect summary
General motors llc (gm) is recalling certain model year 2013-2015 cadillac xts vehicles manufactured february 14, 2012, to august 22, 2014, and 2014-2015 chevrolet impala vehicles manufactured november 5, 2012, to september 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Air bags: sensor/control module-inactive
Risk: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Fix: Gm will notify owners, and dealers are to reprogram the sdm to the correct mode, free of charge. The recall is expected to begin in september 2014. Owners may contact cadillac customer service at 1-800-458-8006 or chevrolet customer service at 1-800-222-1020. Gm's number for this recall is 14532.
Full defect summary
General motors llc (gm) is recalling certain model year 2013-2014 cadillac xts vehicles manufactured april 11, 2013, to june 27, 2013, and 2014 chevrolet impala vehicles manufactured may 13, 2013, to november 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (sdm) set to "manufacturing mode."
Steering
Risk: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Fix: Gm began to notify owners on june 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact gm customer service at 1-800-521-7300 (buick), 1-800-458-8006 (cadillac) or 1-800-222-1020 (chevrolet). Gm's number for this recall is 14378.
Full defect summary
General motors llc (gm) is recalling certain model year 2014 buick regal, cadillac xts, chevrolet camaro and chevrolet impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Brakes: hoses, lines/piping, and fittings
Risk: The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.
Fix: Gm will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on april 7, 2014. Owners may contact cadillac at 1-866-982-2339. Gm's number for this recall is 14062.
Full defect summary
General motors llc (gm) is recalling certain model year 2013-2014 cadillac xts vehicles manufactured february 14, 2012, through march 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2014 Cadillac Xts
- What are the most common problems with the 2014 Cadillac Xts?
- By NHTSA owner complaints: electrical (16 complaints, typically around 40,000 miles); suspension (11 complaints, typically around 37,500 miles); other or unspecified (9 complaints, typically around 48,000 miles).
- How many recalls does the 2014 Cadillac Xts have?
- 4 recalls listed by NHTSA, the latest from September 9, 2014 (brakes). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Cadillac Xts?
- It is the 2nd most complained-about Xts model year since 2000, with 50 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.
Other Cadillac Xts years
- 2013
- 2014