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2014 Chevrolet Captiva Problems and Recalls

Owners filed 138 complaints with NHTSA about the 2014 Chevrolet Captiva, most often about the electrical (44% of complaints, typically around 64,500 miles). It is the most complained-about Captiva model year since 2000.

Complaints138
Recalls0
Crashes reported8
Fires reported2
Injuries reported15

Most common 2014 Chevrolet Captiva problems

  1. Electrical

    60 complaints · 44%

    Half of these problems showed up before 64,500 miles. Parts named most often: ignition.

    The contact owns a 2014 Chevrolet Captiva. The contact stated that the key fob failed to unlock the doors and had the doors had to be manually locked and unlocked. The key fob was stuck in the ignition. While driving 65 MPH, the instrument cluster flashed and the vehicle stalled and restarted. The vehicle was taken to…
    Owner report to NHTSA, 2017, at 62,200 miles
    I absolutely love my car. I take it in for regular maintenance. It has 71k miles. Within the past (9) serpentine belt came completely off, power steering pump had to be replaced, engine completely died electrical system needed to be repaired. Car out of commission for (3) weeks, had it towed from site to my mechanic…
    Owner report to NHTSA, 2020, at 67,000 miles

  2. Engine

    30 complaints · 22%

    Half of these problems showed up before 80,000 miles.

    In january 2020 I took the car into the shop after hearing noise from the engine. I had to have the timing chain replaced, but as they looked it over they said the engine needed replaced, due to oil leaking. A couple weeks before it was very cold close to 4 degrees and while I was driving into work at 6am I heard a…
    Owner report to NHTSA, 2020, at 80,000 miles
    I have a 2014 c. Captiva at 79k miles, one sunday on my way to church, driving on the highway, I heard a pop and the car shifted right and slowed down, I get to church and the serpentine belt came off, pump was leaking oil electrical system shut down. Over $1200 in repair cost. A few months later p0430 error code -…
    Owner report to NHTSA, 2020, at 76,000 miles

  3. Other or unspecified

    30 complaints · 22%

    Half of these problems showed up before 47,500 miles.

    The air gets hot when sitting still. The air even on high will barely work at times. When switched on just the tip face vents, it becomes stuck blowing only on feet for days at a time.
    Owner report to NHTSA, 2016, at 48,000 miles
    My key continuously are stuck in the ignition when trying to exit. I have had to sit in my car for an hour. After constant attempts, I was finally able to remove them. Have tried wd -40, not changes. Once my son had to remove the front panel and unscrew parts in order to remove the key. The problem began late december…
    Owner report to NHTSA, 2018, at 47,000 miles

  4. Transmission

    17 complaints · 12%

    Half of these problems showed up before 56,000 miles. Parts named most often: driveline.

    I can't remove the key from the SUV after turning the vehicle off. This started about two months ago. At first I was able to turn the SUV back on and was able to remove the key. It has been worst lately. As I fill out this complaint , the key is still stuck in the ignition, so if anyone would like to steal my car…
    Owner report to NHTSA, 2018, at 56,000 miles
    While driving lost suddenly lost movement , made it into a driveway and lost all gears. Underneath was a huge puddle of fluid. The fitting from the transmission line to the coolant blew. This happened on 2/4/2017 it has been at the dealers since 2/6/2017 and its now 2/17/2017. They say the parts on back order...its a…
    Owner report to NHTSA, 2017, at 48,488 miles

  5. Body and structure

    9 complaints · 7%

    Half of these problems showed up before 65,000 miles. Parts named most often: body.

    Takata recall car parked in garage. Daughter tried to open left side passenger door and the door handle broke. If this was an emergency, lives could have been lost!
    Owner report to NHTSA, 2019, at 65,000 miles
    Both back seat interior handles broken under normal usage. Car was stationary. The doors can be open with great effort. This is dangerous!
    Owner report to NHTSA, 2020, at 65,000 miles

  6. Steering

    9 complaints · 7%

    Half of these problems showed up before 42,000 miles.

    My car was in motion and as I eased off the gas to slow down to make a right turn into a business driveway I had no control of the steering locked up and car shut down. I turned ignition it starts but when I put in drive steering was hard. Had to have towed.
    Owner report to NHTSA, 2018, at 42,065 miles
    While going at a low speed slowed down to make right turn in a business driveway and my steering locked up could not turn steering wheel. I turned ignition car starts, but still unable to turn.
    Owner report to NHTSA, 2018, at 42,065 miles

  7. Stability control

    9 complaints · 7%

    Half of these problems showed up before 71,500 miles.

    I absolutely love my car. I take it in for regular maintenance. It has 71k miles. Within the past (9) serpentine belt came completely off, power steering pump had to be replaced, engine completely died electrical system needed to be repaired. Car out of commission for (3) weeks, had it towed from site to my mechanic…
    Owner report to NHTSA, 2020, at 67,000 miles
    I have a 2014 c. Captiva at 79k miles, one sunday on my way to church, driving on the highway, I heard a pop and the car shifted right and slowed down, I get to church and the serpentine belt came off, pump was leaking oil electrical system shut down. Over $1200 in repair cost. A few months later p0430 error code -…
    Owner report to NHTSA, 2020, at 76,000 miles

  8. Air bags

    7 complaints · 5%

    Half of these problems showed up before 56,000 miles.

    The contact owns a 2014 Chevrolet Captiva. While driving approximately 45 MPH, the brake pedal was depressed, but failed to engage. As a result, the vehicle struck a sign post and crashed into an oats farm field. The air bags did not deploy. There were no warning indicators illuminated. A police report was not filed.…
    Owner report to NHTSA, 2018, at 56,000 miles
    The contact owns a 2014 Chevrolet Captiva. When the vehicle was started, the service air bag warning light illuminated. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
    Owner report to NHTSA, 2016, at 49,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2014 Chevrolet Captiva recalls

NHTSA lists no recalls for this model year.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2014 Chevrolet Captiva

What are the most common problems with the 2014 Chevrolet Captiva?
By NHTSA owner complaints: electrical (60 complaints, typically around 64,500 miles); engine (30 complaints, typically around 80,000 miles); other or unspecified (30 complaints, typically around 47,500 miles).
How many recalls does the 2014 Chevrolet Captiva have?
NHTSA lists no recalls for the 2014 Chevrolet Captiva. Check your VIN at nhtsa.gov/recalls in case one is issued later.
Is the 2014 a bad year for the Chevrolet Captiva?
It is the most complained-about Captiva model year since 2000, with 138 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Chevrolet Captiva years

Chevrolet Captiva problems by year