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2015 Chevrolet Cruze Problems and Recalls

Owners filed 252 complaints with NHTSA about the 2015 Chevrolet Cruze, most often about the engine (41% of complaints, typically around 64,000 miles). It is 5th of 10 Cruze model years by number of complaints and has 4 recalls.

Complaints252
Recalls4
Crashes reported20
Fires reported4
Injuries reported13

Most common 2015 Chevrolet Cruze problems

  1. Engine

    104 complaints · 41%

    Half of these problems showed up before 64,000 miles. Parts named most often: cooling system, exhaust system.

    While driving I noticed my vehicle wasn't giving out much heat, I was freezing and I even let my car heat up before leaving. Soon a warning light came on saying "AC off due to high engine temp" it was then I looked and noticed my temperature gage and realized my car was overheating. I got it home shut it off and the…
    Owner report to NHTSA, 2018, at 64,000 miles
    Takata recall. The problem is our water pump. The car only has 63,000 miles on it. We had it fixed by a mechanic but can still smell antifreeze the same smell when the water pump went out and check engine light came back on. Hopefully you people can figure this out or if there are more complaints about this problem…
    Owner report to NHTSA, 2018, at 63,000 miles
  2. Electrical

    49 complaints · 19%

    Half of these problems showed up before 50,500 miles. Parts named most often: 12v/24v/48v battery.

    Started car and it randomly the service stability trak light came on. Started to drive home and car started sputtering and shaking as if it wanted to cut off. Got home turned the car off and back on the light went off but car still sputters and shakes and hesitates to accelerate.
    Owner report to NHTSA, 2019, at 50,450 miles
    Chevy Cruze battery cable recall - sb-10057574-8899 "on certain 2011'2015 model year Chevrolet Cruze vehicles, the negative battery cable terminal clamp may have an insufficient crimp at the battery negative terminal. Over time, the internal resistance increases and vehicle electrical systems do not receive adequate…
    Owner report to NHTSA, 2018, at 50,000 miles
  3. Other or unspecified

    46 complaints · 18%

    Half of these problems showed up before 44,500 miles.

    I hade my right turn signal reflector came off. Witch is setting in the head light witch could damage the head light and could effect the ability to see if the head light gets damage.
    Owner report to NHTSA, 2017, at 43,056 miles
    The water pump is leaking in the exact same area as stated in the recall for the 2011-2014 Cruze. The AC off error message appeared and everything is exactly the same as the recall. Not sure that the recall covered every vehicle that this is happening to. A closer look needs to be taken at the vehicles.
    Owner report to NHTSA, 2018, at 46,000 miles
  4. Transmission

    37 complaints · 15%

    Half of these problems showed up before 59,000 miles.

    Bought 2015 Cruze lt used in 2017 from lhm used car supermarket. 3 months later I'm returning to dealership as there is a large quantity of dexcool on the ground. Still under warranty they replace the water pump. 3 months later and the vehicle starts shaking and shuddering while at stop lights looses power and even…
    Owner report to NHTSA, 2021, at 59,213 miles
    The front crank shaft seal is bad. It makes the engine make a very loud chirping noise when it warms up. If you pull the oil dipstick out it stops. I've had to keep my dipstick out so that it doesn't chirp. It's causing other issues with car. Like stability control, fuel mileage and having to change oil more often.…
    Owner report to NHTSA, 2019, at 60,000 miles
  5. Stability control

    30 complaints · 12%

    Half of these problems showed up before 58,500 miles.

    I was crossing a highway when my 2015 chevy Cruze started to shake violently and experienced a loss in power, the engine warning light was then displayed across my dash, I managed to limp it home and then took it to the mechanics the next day. The mechanics checked the codes and found that, a engine misfire was…
    Owner report to NHTSA, 2020, at 56,597 miles
    The front crank shaft seal is bad. It makes the engine make a very loud chirping noise when it warms up. If you pull the oil dipstick out it stops. I've had to keep my dipstick out so that it doesn't chirp. It's causing other issues with car. Like stability control, fuel mileage and having to change oil more often.…
    Owner report to NHTSA, 2019, at 60,000 miles
  6. Steering

    24 complaints · 10%

    Half of these problems showed up before 35,000 miles.

    The car turn off on it self when im driving, it all ready happen 5 times on a row, I took the vehicle to mission Chevrolet at el paso tx, where I buy the car at but the guys from service can't find what its wrong with the car, I already talk with the supervisor from service department and a guy from gm so we can take…
    Owner report to NHTSA, 2017, at 35,048 miles
    Instrument cluster flickers. Then radio goes out. Warnings for stablitrack, cruise control and antilock brakes. Gauges go down. Power steering goes out and car jerks suddenly. Occurs repeatedly when the car has been operating about an hour with highway speeds around 65mph.
    Owner report to NHTSA, 2017, at 35,000 miles
  7. Fuel system

    23 complaints · 9%

    Half of these problems showed up before 70,500 miles.

    Bought 2015 Cruze lt used in 2017 from lhm used car supermarket. 3 months later I'm returning to dealership as there is a large quantity of dexcool on the ground. Still under warranty they replace the water pump. 3 months later and the vehicle starts shaking and shuddering while at stop lights looses power and even…
    Owner report to NHTSA, 2021, at 59,213 miles
    I bought the car used. After a few days I heard a ticking under the hood & also when I got to 60 MPH I could feel vibration in the gas pedal & sounded like a bumble bee under the hood. I took it to dealership I bought it from. They said that with the lt1 it offs common noise for the purge solenoid to make the ticking…
    Owner report to NHTSA, 2019, at 87,000 miles
  8. Air bags

    20 complaints · 8%

    Half of these problems showed up before 55,500 miles. Parts named most often: side/window.

    The contact owned a 2015 Chevrolet Cruze. The VIN was not provided. The contact stated that while her husband was driving about 45 MPH, the vehicle rear-ended another vehicle. The air bags did not deploy. There was no warning. There was no injury. A police report was filed. The vehicle was damaged and was towed away…
    Owner report to NHTSA, 2020, at 55,593 miles
    I drove over a bump and the side air bags deployed ripping the roof covering off around the inside top of the car. I reported this to the dealer and they at refusing to cover the repair even though there is no visible damage to my vehicle aside from some light scratches along the front where I had turned too close to…
    Owner report to NHTSA, 2018, at 57,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2015 Chevrolet Cruze recalls

  1. Electrical: ignition

    NHTSA 16V502000 · July 5, 2016 · 8,367 vehicles

    Risk: If the key is removed without the transmission in park, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

    Fix: Gm will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on october 14, 2016. Owners may contact chevrolet customer service at 1-800-222-1020, buick 1-800-521-7300, and gmc 1-800-462-8782. Gm's number for this recall is 50490 and 50491.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2016-2017 buick verano and 2016 chevrolet malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in park. Also, certain 2013 buick encore, 2011 buick regal, 2013-2014 buick verano, 2011-2016 chevrolet cruze, 2010-2013 chevrolet equinox 2013-2015 chevrolet malibu, and 2011-2013 gmc terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114, "theft protection and rollaway prevention."

  2. Seat belts: anchorage

    NHTSA 15V876000 · December 23, 2015 · 15 vehicles

    Risk: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.

    Fix: Gm will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on january 27, 2016 owners may contact chevrolet customer service at 1-800-222-1020. Gm's number for this recall is 15777.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2015 chevrolet cruze vehicles manufactured september 24, 2014, to may 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.

  3. Steering

    NHTSA 15V442000 · July 10, 2015 · 10 vehicles

    Risk: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

    Fix: Gm will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on july 28, 2015. Owners may contact chevrolet customer service at 1-800-222-1020. Gm's number for this recall is 15386.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2014-2015 chevrolet cruze vehicles manufactured november 8, 2013, to march 12, 2015, and 2015 chevrolet volt vehicles manufactured april 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

  4. Brakes: parking brake

    NHTSA 15V113000 · February 27, 2015 · 1,733 vehicles

    Risk: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.

    Fix: Gm will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in march 24, 2015. Owners may contact chevrolet customer service at 1-800-222-1020. Gm's number for this recall is 15135.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2015 chevrolet cruze vehicles manufactured february 4, 2015, to february 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 135, "light vehicle brake systems."

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2015 Chevrolet Cruze

What are the most common problems with the 2015 Chevrolet Cruze?
By NHTSA owner complaints: engine (104 complaints, typically around 64,000 miles); electrical (49 complaints, typically around 50,500 miles); other or unspecified (46 complaints, typically around 44,500 miles).
How many recalls does the 2015 Chevrolet Cruze have?
4 recalls listed by NHTSA, the latest from July 5, 2016 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2015 a bad year for the Chevrolet Cruze?
It is 5th of 10 Cruze model years by number of complaints, with 252 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Chevrolet Cruze years

Chevrolet Cruze problems by year