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2002 Chevrolet Silverado 3500 Problems and Recalls
Owners filed 50 complaints with NHTSA about the 2002 Chevrolet Silverado 3500, most often about the brakes (46% of complaints, typically around 41,500 miles). It is 7th of 27 Silverado 3500 model years by number of complaints and has 1 recall.
Most common 2002 Chevrolet Silverado 3500 problems
Brakes
23 complaints · 46%Half of these problems showed up before 41,500 miles. Parts named most often: antilock/traction control/electronic limited slip, foundation components.
The contact owns a 2002 Chevrolet c3500. The contact was driving approximatley 25 MPH when the brakes were applied and the pedal went to the floorboard without the vehicle stopping. The contact was able to coast to the side of the road without a crash. The contact checked the master cylinder and found that the brake…
While driving the vehicle just completely shuts off, I have replaced everything & 1 year later and 25,000 miles later & 5 accidents the vehicle still does it now it wont even start. This is very dangerous and there should be a re-call on this I've read that this is very common in this vehicle and there are various…
Engine
8 complaints · 16%Half of these problems showed up before 37,000 miles. Parts named most often: exhaust system, engine.
Tl contact owns a 2002 Chevrolet Silverado 3500. The contact stated the vehicle would shut down without warning. There was no indication that the vehicle was shutting off, but the vehicle would start back up within a few minutes. The contact replaced the fuel filter and had the fuel system checked, but none of the…
While driving the vehicle just completely shuts off, I have replaced everything & 1 year later and 25,000 miles later & 5 accidents the vehicle still does it now it wont even start. This is very dangerous and there should be a re-call on this I've read that this is very common in this vehicle and there are various…
Fuel system
8 complaints · 16%Half of these problems showed up before 43,500 miles. Parts named most often: fuel injection system, delivery.
While driving the consumer noticed that the vehicle was leaking fuel. The fuel caused poor visibility to motorist driving behind his vehicle. The dealership determined that the fuel injection needed to be replaced. The vehicle is now on it's fourth repair. The fuel leak could cause to pushed past the piston rings into…
My truck has the new "duramax" engine in it. And it has had the fuel injectors go out 4 times. I feel like I live at the Chevrolet dealership at times. The bad thing about this engine is when the motor has a problem it shuts down. And if your on a freeway your going to be ran over. It shuts down anywhere at anytime…
Wheels and tires
6 complaints · 12%Parts named most often: temporary/emergency spare tire, sidewall, tread/belt.
While driving my 2002 chevy Silverado 3500, with approx 41000 miles on the odometer, the spare tire fell off from under the truck bed and went skidding down the highway. The steel cable that was holding the spare tire was observed to be shredded. I was driving at approx. 35 miles an hour on a flat highway, under…
Tire failure: the 2002 Chevrolet 3500 truck purchased had goodyear wrangler tires on as original equipment. They all bulged around the rim and eventually one "blew out" I took them to the goodyear dealer and they replaced them under road hazard. The replacement set ran half life and they started to bulge in the same…
Visibility and wipers
5 complaints · 10%Parts named most often: rearview mirrors/devices, power window devices and controls, windshield wiper/washer, glass, side/rear.
Windshield wiper intermittent switch failure (2nd time since bought truck new in 2002). When switch to intermittent, wipers come on and stay on.
Tl contact owns a 2002 Chevrolet 3500 . The contact stated that the rear windows on both sides fell out on the road at different times. The dealer was not notified. The vehicle was not repaired. The contact stated that the windows were manufactured by c. R. Laurence company in houston texas. The current mileage was…
Suspension
5 complaints · 10%Parts named most often: rear, multiple axle.
Loss of control due to an unknown jiggle/bounce, out of balance condition. Consumer felt dealership lacked technical abilities to diagnose problem. To date vehicle had 14 different new tires on the rear axle. Vehicle had been serviced 10 times. The tire pressure was adjusted, the front and rear suspension checked.…
Dt: the contact owns 2002 Chevrolet dump truck. When he first bought it the brakes were bad. He took it back to the dealer, and they put new rotors on the front. He was still having problems with the brakes, and he took it back, and they said the brakes were fine. He took it to midas, and the back rotors were shot.…
Transmission
3 complaints · 6%Parts named most often: axle assembly, manual transmission.
While driving the vehicle just completely shuts off, I have replaced everything & 1 year later and 25,000 miles later & 5 accidents the vehicle still does it now it wont even start. This is very dangerous and there should be a re-call on this I've read that this is very common in this vehicle and there are various…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2002 Chevrolet Silverado 3500 recalls
Lights: interior lighting
Risk: These conditions could result in reduced braking capability, which could lead to a crash.
Fix: Dealers will change the location of a wire connection in the underhood bussed electrical center. Owner notification began july 9, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.
Full defect summary
Vehicle description: certain pickup trucks equipped with 6.6l diesel engines fail to comply with requirements of fmvss no. 105, "hydraulic and electric brake systems." these vehicles have a brake system warning light in the instrument cluster that may not illuminate when the brake fluid is low. In addition, when the brake fluid is low, the vehicle may not meet the partial system requirements of fmvss no. 105.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Hydraulic pump failres
Summary
Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. Gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
Hydraulic pump shaft failures
Summary
The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. F
Questions about the 2002 Chevrolet Silverado 3500
- What are the most common problems with the 2002 Chevrolet Silverado 3500?
- By NHTSA owner complaints: brakes (23 complaints, typically around 41,500 miles); engine (8 complaints, typically around 37,000 miles); fuel system (8 complaints, typically around 43,500 miles).
- How many recalls does the 2002 Chevrolet Silverado 3500 have?
- 1 recall listed by NHTSA, the latest from June 26, 2001 (lights). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2002 a bad year for the Chevrolet Silverado 3500?
- It is 7th of 27 Silverado 3500 model years by number of complaints, with 50 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.