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2002 Chrysler Concorde Problems and Recalls
Owners filed 65 complaints with NHTSA about the 2002 Chrysler Concorde, most often about the engine (35% of complaints, typically around 78,000 miles). It is the 3rd most complained-about Concorde model year since 2000 and has 1 recall.
Most common 2002 Chrysler Concorde problems
Engine
23 complaints · 35%Half of these problems showed up before 78,000 miles. Parts named most often: engine, exhaust system.
While traveling at 30 MPH vehicle lost power, causing it to strike a curb. Vehicle was towed, and the engine was found to be defective.
Tl contact owns a 2002 Chrysler Concorde. While driving 40 MPH, the vehicle overheated and was towed to the dealer. The dealer stated that the thermostat and radiator cap caused the failure. The mechanic replaced the parts; however, the failure continued. The dealer stated that the head gasket failed. As of november…
Electrical
6 complaints · 9%Half of these problems showed up before 38,000 miles. Parts named most often: 12v/24v/48v battery, ignition, instrument cluster/panel.
Gears engage without the key in the ingnition. Automaitc transmission shifter could be moved from the park position without the key in the ignition switch. Ea03011
Dt: the contact stated while vehicle was parked it caught on fire. The fire started in the battery. There was damage to the right front fender. There were no prior problems with the vehicle. Police and fire department reports were taken. The vehicle has not been inspected by the service dealer. Additionally, there has…
Air bags
6 complaints · 9%Parts named most often: frontal, side/window.
: the contact stated while driving 30 MPH, the vehicle was involved in a collision, rear-ending a commercial truck. The airbags did not deploy. The driver was taken to the hospital with jaw fractures, missing teeth, and cardiac injuries. A police report was taken, and the manufacturer was notified. The vehicle was…
Beginning in 2005, the airbag light on our Chrysler Concorde dashboard began intermittent on/off while driving. The problem persisted, but knowing it was out of warranty and how difficult electrical problems are, we ignored it. Finally it remained on in 2006 and in 2010 we had the airbag module replaced by our dealer.…
Transmission
6 complaints · 9%Half of these problems showed up before 62,000 miles. Parts named most often: automatic transmission.
: the contact stated the automatic transmission would not shift properly at 40mph which caused the vehicle to stall and operate at a reduced speed. The transmission light on the dash panel illuminated afterwards. The vehicle was seen by a dealer. The service department cleared the failure code and the light no longer…
I was driving to work, and transmission skipped, making noises, so drove home, and checked with repair man, indicated was transmission., called dealer, they said was out of warranty (3yrs, 36k miles), and I had 43000. They wanted me to bring it in, and my experience is you bring it there, and it cost twice as much.…
Seats
4 complaints · 6%Parts named most often: front assembly.
Tl contact owns a 2002 Chrysler Concorde. While idling at a traffic light, the driver's seat unexpectedly reclined. The contact stated that the seat could not be raised. The contact took the vehicle to the mechanic and they stated that the cause of failure was the front seat power assembly. The mechanic repaired the…
Tl contact owns a 2002 Chrysler Concorde. While accelerating from a stop, the back of the driver seat reclined to the floor without warning. The contact pulled off the road and noticed that the entire seat failed. Chrysler stated that the vehicle was previously repaired under NHTSA campaign id number 03v035000…
Seat belts
3 complaints · 5%Parts named most often: front.
Rear seat belts (3) do not catch when I pull on them suddenly. I did not have any incident that caused me to check them. I understand seat belts are warranted for the life of the car so that they can be repaired without cost. The car is 2002 Chrysler Concorde. It has approx. 64,000 miles and I am the original owner.
Suspension
3 complaints · 5%Parts named most often: rear, front.
Strut striker cap (front) is squeaking when there is a jounce at 5-8 MPH. This is exactly like the NHTSA item # 10000901 which is a rear strut stiker cap problem.
Wheels and tires
3 complaints · 5%Parts named most often: hub, rim.
Consumer had to use excessive force to remove the wheels from vehicle, the lug nuts unscrewed normally, however a sledge hammer had to be used to remove the wheels.
1. Car operated normally. Age 2 yrs., 5 months; 21,460 milees. Stopped at stop sign, then proceeded forward. 2. 50 to 75 ft. Beyond stop, left front wheel hub & bearing failed without warning. Left front wheel turned in, perhaps 40-60degrees from straight track. Right front wheel unaffected; remained on straight…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2002 Chrysler Concorde recalls
Seats: recliner
Risk: If the seat back unexpectedly reclines while the car is being driven, it could result in loss of vehicle control, increasing the risk of a crash.
Fix: Dealers will replace the recliner bolts. Owner notification began on april 23, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Full defect summary
On certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Throttle control failure
Summary
Based on the low failure rate, the absence of failures over the past year, the absence of injuries, and odi's field investigation of incident vehicles, a safety-related defect trend has not been identified at this time.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.the agency will take further action if warranted by the circumstances. See attached report for additional information.
Questions about the 2002 Chrysler Concorde
- What are the most common problems with the 2002 Chrysler Concorde?
- By NHTSA owner complaints: engine (23 complaints, typically around 78,000 miles); electrical (6 complaints, typically around 38,000 miles); air bags (6 complaints).
- How many recalls does the 2002 Chrysler Concorde have?
- 1 recall listed by NHTSA, the latest from February 5, 2003 (seats). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2002 a bad year for the Chrysler Concorde?
- It is the 3rd most complained-about Concorde model year since 2000, with 65 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.