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2012 Dodge Ram 2500 Problems and Recalls
Owners filed 283 complaints with NHTSA about the 2012 Dodge Ram 2500, most often about the steering (39% of complaints, typically around 42,000 miles). It is 9th of 13 Ram 2500 model years by number of complaints and has 4 recalls.
Most common 2012 Dodge Ram 2500 problems
Steering
109 complaints · 39%Half of these problems showed up before 42,000 miles.
The contact owns a 2012 Ram 2500. While driving 20 MPH, the tie rod on the vehicle fractured. The vehicle was pulled over to the side of the road and towed to galeana's van dyke Dodge (28400 van dyke ave, warren, mi 48093). The dealer diagnosed that the toe in was faulty. The vehicle was repaired. The manufacturer was…
Please note that over a year ago I received a postcard stating I need to take my vehicle in for a recall. I have tried to get this recall fixed but all chrysler dealerships tell me I'm on a waiting list because each place only gets a few per month. How can this be safe? I keep getting postcards from chrysler asking…
Engine
51 complaints · 18%Half of these problems showed up before 63,000 miles. Parts named most often: engine, exhaust system.
The contact owns a 2012 Dodge Ram 2500. The contact stated that while the vehicle was on and in park, the undercarriage area of the cabin caught fire which causing the vehicle to become engulfed in flames. The contact did not disclose if a police report was filed or not or how the fire was extinguished. The vehicle…
The contact owns a 2012 Ram 2500. While driving approximately 25 MPH, a rattling noise was heard from the vehicle without warning. The vehicle was pulled over to the side of the road and towed to an independent mechanic. The technician diagnosed and replaced the water pump. The dealer was not called. The manufacturer…
Electrical
51 complaints · 18%Half of these problems showed up before 93,500 miles. Parts named most often: ignition, wiring.
The contact owns a 2012 Ram 2500. While operating the vehicle, the message "key not recognized" displayed and the instrument panel gauges malfunctioned. While attempting to start the engine, the vehicle could not immediately be started. After finally starting the engine, the vehicle would suddenly shut off while…
R03 (replaces l25) wireless ignition node (win) module win module failure. When driving the vehicle in motion, the engine and power shuts off to the vehicle, causing loss of power steering and braking power. This happened to me while driving on the freeway. This has been recalled due to the same situation on multiple…
Transmission
35 complaints · 12%Half of these problems showed up before 48,500 miles. Parts named most often: automatic transmission, transfer case (4-wheel drive).
Ram 2500 6.7 diesel. Truck has a 1-3 second delay in acceleration when releasing the accelerator pedal, and then pressing it again. This is not related to turbo-lag like others may have assumed, but rather engine management. Example: if you are driving along in town at 30 MPH, come to an intersection and start to make…
The contact owns a 2012 Ram 2500. The contact stated that the rear axles seized and the rear tires slid while operating the vehicle. The vehicle slid off the road due to the failure. There were no warning indicators illuminated. The dealer was not contacted. The contact was a mechanic and diagnosed that the vehicle…
Fuel system
34 complaints · 12%Half of these problems showed up before 35,000 miles.
I was driving at 60 MPH when I had to come to a stop because of traffic and the throttle apparently did not disengage causing me to slam on the brakes hard. Only after a few seconds when I stopped did the vehicle downshift and returned to idle function.this has happened before and since this incident.the vehicle has…
I was given notice of recall on december 9th 2014.received another notice this month on the fuel heater. I have been to the dealer several times and they do not have the part.it has been over 6 months since the first recall notice then they send another one and still do not have the parts.what good is a recall of a…
Suspension
22 complaints · 8%Half of these problems showed up before 36,500 miles.
3 different instances, while traveling from different road surfaces,cement to gravel, gravel to tar. Seems small difference in road height causes truck to shake violent,and lose control of steering ability.2 of 3 times ended up coming to a stop in ditch. Only after crossing both lanes.thank god there was nobody else…
The contact owns a 2012 Dodge Ram 2500. While driving 80 MPH, an abnormally loud noise was heard under the vehicle. The vehicle was towed to the dealer where it was diagnosed that the u-joint failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure…
Brakes
14 complaints · 5%Half of these problems showed up before 42,500 miles.
The contact owns a 2012 Dodge Ram 2500. The contact stated that while driving at various speeds, the exhaust fractured causing the emergency brake wiring and the ABS wiring to melt without warning. The vehicle was taken to a dealer where it diagnosed that the exhaust pipes ,the ABS, and the wiring needed to be…
Factory installed trailer breaks do not work, I tow a 10,000# trailer that I cant tow without trailer breaks. Called Dodge @1-[phone], thay know of the problem but cant fix it. This will eventuly lead to an accident.I was on the c.a. 101 north and had no trailer breaks this is dangerous
Other or unspecified
14 complaints · 5%Half of these problems showed up before 45,000 miles.
Upon placing my seatbelt on I looked at the silver part that is the outer portions of the controls , right next to the 4w dr button and there was a circular actual melted area, when touched was rough/burnt, could see the black plastic underneath . No other areas noted. . Took to Dodge, and they state, after having the…
Back in september 2017 I was at work at offutt air force base when I received several messages from the papillion fire department, the la vista police department, and my apartment staff had been desperately trying to get ahold of me to let me know that my Ram 2500, which I had not driven in over 10 days, had caught…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2012 Dodge Ram 2500 recalls
Transmission: column shift
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the btsi, and, as necessary, replace it, free of charge. The recall began february 26, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t79.
Full defect summary
Chrysler (fca US llc) is recalling certain 2016-2017 ram 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs, 2011-2017 ram 3500, 4500 and 5500 cab chassis vehicles, 2009-2017 ram 1500 and 2010-2017 ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in park may cause the brake transmission shift interlock (btsi) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of park into any gear without pushing the brake pedal or having the key in the ignition.
Air bags: frontal
Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on september 18, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r36.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2012-2014 ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured january 18, 2011, to october 7, 2014, and equipped with the electronic vehicle information center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Fuel system: fuel system, diesel
Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on december 8, 2014. The recall began on april 27, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p65.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2010-2014 ram 2500, 3500, 4500, and 5500 trucks manufactured march 27, 2009, to september 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Steering: tie rod assembly
Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Fix: Chrysler notified owners on january 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about february 27, 2014, chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about april 14, 2014. In july 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new dodge, je
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2008-2012 ram 2500 4x4 and 3500 4x4 trucks, 2008-2012 dodge ram 3500 4x2 cab chassis, and model year 2008 dodge ram 1500 mega cab 4x4. The left tie rod assembly may break.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Electrical overstress
Summary
The office of defects investigation (odi) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.â during the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (acu) for the supplemental restraint system (SRS) electronic control unit (ecu) manufactured by zf-trw. â the ecu receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with m
Questions about the 2012 Dodge Ram 2500
- What are the most common problems with the 2012 Dodge Ram 2500?
- By NHTSA owner complaints: steering (109 complaints, typically around 42,000 miles); engine (51 complaints, typically around 63,000 miles); electrical (51 complaints, typically around 93,500 miles).
- How many recalls does the 2012 Dodge Ram 2500 have?
- 4 recalls listed by NHTSA, the latest from December 20, 2017 (transmission). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2012 a bad year for the Dodge Ram 2500?
- It is 9th of 13 Ram 2500 model years by number of complaints, with 283 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.