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2002 Dodge Ram Quad Cab Problems and Recalls
Owners filed 206 complaints with NHTSA about the 2002 Dodge Ram Quad Cab, most often about the body and structure (33% of complaints, typically around 75,000 miles). It is the most complained-about Ram Quad Cab model year since 2000.
Most common 2002 Dodge Ram Quad Cab problems
Body and structure
68 complaints · 33%Half of these problems showed up before 75,000 miles. Parts named most often: body, frame and members.
This is my second complaint for cracking/crumbling dashboards on 2002 Dodge ram 1500 quad cab. First complaint was made feb. 2009 with failure date of july 28, 2008, odi id number : 10259545. I have not seen any investigation reports only climbing consumer complaints. I can't believe there has been no progress. My…
I own a 2002 Dodge ram 1500. The dash is cracking. Searching online I have found I am not the only one with problem. I also have a problem with my airbag light going on and off. My truck has been garage kept since I bought it and only has 76,000 mile on it. I think this issue needs to be looked into with a recall…
Electrical
25 complaints · 12%Half of these problems showed up before 42,000 miles. Parts named most often: wiring, alternator/generator/regulator, instrument cluster/panel.
No response from larry green chrysler dealer [phone] for recall g28-ignition/park shift interlock. 3 calls to the service department and all 3 times ... "I'm out of the parts. I will order some and call you".
Electrical fire inside dash or under hood. Brake and ABS light kept flashing and A/C fan only worked on high gauges began to act defective and fire abrupted from the dash.
Steering
23 complaints · 11%Half of these problems showed up before 52,000 miles. Parts named most often: rack and pinion, hydraulic power assist system, column, gear box.
My 2002 Dodge Ram Quad Cab pickup has 49,000 miles on it. I recently brought it in to get an alignment and brakes checked, when the service writer informed my that my rack and pinion steering was leaking. 49,000 miles! If the steering is lost, the consequences could be serious, and even fatal. I called Dodge corporate…
I had to replace the steering rack and all its components at only 54,000 miles on a 2002 Dodge ram 1500. I looked into this and this is a very common thing to happen, and it should not be happening at such low mileage, some as low as 20,000 miles! I think Dodge needs to look into this and find out why it is falling…
Engine
22 complaints · 11%Half of these problems showed up before 56,500 miles. Parts named most often: engine, cooling system.
Purchased 2002 quad cab with 23 miles form turlock auto plaza in april 2002, started noticing problems right away, door locks not unlocking, windows not operating, engine stalling, transmission slipping, radio intermittantly working, etc... Visited 3 local dealerships. Final diagnosis "gremlins" ??? Cannot duplicate…
At 42000 miles the oil pressure gauge started dropping at the top of a hill. In less then a minutes the truck shut itself down. I drifted down the hill and tried to start it. There was no response. I called the dealer and had it towed. They requested all receipts for oil changes and ordered a new engine. They had said…
Brakes
18 complaints · 9%Half of these problems showed up before 18,000 miles. Parts named most often: foundation components, antilock/traction control/electronic limited slip.
We have a 2002 Dodge Ram Quad Cab that we feel is unsafe. We had to have the front rotors refaced at 18,000 miles and again at 30,000 miles after taking a 2100 mile trip. At that time, we also had to have the back rotors replaced.a 1/2 ton pickup truck should have a better brake system than that. Neither time were the…
I have a 2002 Ram Quad Cab 4x4. The rotors needed to be turned to eliminate a severe brake vibration at about 15000 miles. At 28000 they need to be replaced to correct the problem again. I still have not worn out the original brake pads. Dodge customer service contends that the problem has occured because of driving…
Transmission
17 complaints · 8%Half of these problems showed up before 27,000 miles. Parts named most often: automatic transmission, axle assembly, driveline, manual transmission.
Transmission goes into high gear too soon, causing too much downshifting when I need to speed up. It goes into o/d at 45 MPH. Very sluggish when I need to speed up unless I give it lots of throttle and then it drops out of overdirve and skips 4th gear and goes into 3rd. In town when you get up to 30 MPH the…
Excessive stoplamp failures, replaced lamps due to melting of base repeatedly,4th time in 8 mos. No service kit or upgrades available, check chevy, same tail light board set-up, same problems, perhaps they have a bulletin on problem? Severe shaking under braking, started at 15k miles, servicer refuses to cover under…
Suspension
17 complaints · 8%Half of these problems showed up before 57,000 miles. Parts named most often: front, rear.
Passenger side ball joint broke apart at 50,000 miles, with loss of control of vehicle, especially on gravel road and while braking....replaced at my expense, now less than one month later, the driver side ball joint seems to be going...this time with a little bit more warning than the last time....hopefully, other…
Upper ball joint failure was found during state inspection, was replaced at owners expense.seen recall on durangos and dakotoas, was hoping to get rams included.the vehicle has 52,000 miles never driven off road or abused and routine maintence at the dealership.
Other or unspecified
11 complaints · 5%Half of these problems showed up before 67,500 miles.
Craked dash, sharp metal and sharp broken chunks of plastic that used to be a dashboard. Not safe to drive this way! The parts if available are exspensive, why is this not recalled replacing using better safer products.
I have 2002 Dodge ram 1500 with a cracked dash which is bad the cracks started out small and now there so many that the broken piece have started to fall through into the floor and down through the defrost .what these dashes are made of you would thing that they would not crack but has some of these pieces could…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2002 Dodge Ram Quad Cab recalls
NHTSA lists no recalls for this model year.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Rear axle failure
Summary
See attached report.
Questions about the 2002 Dodge Ram Quad Cab
- What are the most common problems with the 2002 Dodge Ram Quad Cab?
- By NHTSA owner complaints: body and structure (68 complaints, typically around 75,000 miles); electrical (25 complaints, typically around 42,000 miles); steering (23 complaints, typically around 52,000 miles).
- How many recalls does the 2002 Dodge Ram Quad Cab have?
- NHTSA lists no recalls for the 2002 Dodge Ram Quad Cab. Check your VIN at nhtsa.gov/recalls in case one is issued later.
- Is the 2002 a bad year for the Dodge Ram Quad Cab?
- It is the most complained-about Ram Quad Cab model year since 2000, with 206 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.