2020 GMC Acadia Problems and Recalls
Owners filed 106 complaints with NHTSA about the 2020 GMC Acadia, most often about the engine (28% of complaints). It is 15th of 20 Acadia model years by number of complaints and has 6 recalls.
Most common 2020 GMC Acadia problems
Engine
30 complaints · 28%Parts named most often: cooling system.
The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure…
The contact owns a 2020 GMC Acadia. While the vehicle was at the dealer for maintenance, the contact was informed that the radiator was leaking and needed to be replaced. In addition, the contact was advised that there was coolant intrusion. The contact stated that it was not specified if the coolant intrusion had…
Electrical
28 complaints · 26%While in motion- blind spot sensors turn on when they should not and vice versa. Traction control has failed multiple times while driving. Predictive braking has activated improperly multiple times while driving. Cameras went out and then battery completely died. Was told fixing battery would fix vehicle. This has…
The contact owns a 2020 GMC Acadia. The contact stated that the AC was inoperable. The message âdriving assist reduced - drive with careâ was displayed. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the battery needed to be replaced. The vehicle was not repaired. The…
Transmission
22 complaints · 21%Parts named most often: automatic transmission.
When the vehicle is already in motion, it automatically shifts out of drive and I am left in the middle of the road unable to accelerate for a few seconds until the vehicle automatically shifts back to drive. This happens after pulling out of my gravel driveway which is a slight incline, and onto a highway. The cause…
The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure…
Steering
20 complaints · 19%Parts named most often: electric power assist system.
The contact owns a 2020 GMC Acadia. The contact stated that the AC was inoperable. The message âdriving assist reduced - drive with careâ was displayed. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the battery needed to be replaced. The vehicle was not repaired. The…
The contact owns a 2020 GMC Acadia. The contact stated that while driving the vehicle, it stalled after initially adding fuel. Even though the reading indicated there was 1/8 of a tank of fuel. The fuel gauge failed to move. The thermostat was stuck open. The electric steering was not working properly. The engine…
Other or unspecified
14 complaints · 13%Squeaking noise from the front end driver side just appeared while driving. Driver seatbelt will not latch on the first couple of tries.
Fuel system
11 complaints · 10%Driving along no issues, car says 60 miles to empty no fuel warning light or anything, when car just suddenly loses power, was able to get to side of road. Told me to restart engine, and it wouldnt fire back up. Put a gallon of gas in and it fired back up. Owned car for almost 3 weeks cant believe there was no…
The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact stated that while his wife was driving at an undisclosed speed at an intersection, the failure recurred, and the vehicle stopped in the middle of the…
Driver assistance
11 complaints · 10%Parts named most often: automatic emergency braking, warnings, blind spot detection, adaptive cruise control.
Brakes
8 complaints · 8%The contact owns a 2020 GMC Acadia. The contact stated that while driving at 15 MPH, without warning the parking brake engaged independently. The contact manually released the parking brake and the vehicle operated as intended. Dealer rusty wallace kia located at (300 king ave, morristown, tn 37814, ([phone]) was…
While in motion- blind spot sensors turn on when they should not and vice versa. Traction control has failed multiple times while driving. Predictive braking has activated improperly multiple times while driving. Cameras went out and then battery completely died. Was told fixing battery would fix vehicle. This has…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 GMC Acadia recalls
Backup camera: camera
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed january 18, 2023. Owners may contact cadillac customer service at 1-800-458-8006 or gmc customer service at 1-800-462-8782. Gm's number for this recall is n222378380.
Full defect summary
General motors, llc (gm) is recalling certain 2020-2021 cadillac xt5, xt6, and gmc acadia vehicles equipped with the optional surround vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Wheels and tires: tires
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Gm will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began march 22, 2021. Owners may contact gmc customer service at 1-888-988-7267, buick customer service at 1-866-608-8080, chevrolet customer service at 1-800-222-1020 or cadillac customer service at 1-800-458-8006. Gm's number for this recall is n212329050.
Full defect summary
General motors llc (gm) is recalling certain 2020 buick enclave, cadillac xt4, xt5, escalade, escalade esv, chevrolet suburban, tahoe, traverse, gmc yukon, yukon xl, 2018-2021 chevrolet express, gmc savana, 2019-2020 chevrolet blazer, silverado 1500, gmc acadia, sierra 1500, and certain continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Wheels and tires: tires
Risk: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Fix: Gm will notify owners, and dealers will inspect vehicles and replace tires that have dot number and production mold number combinations identified by continental, free of charge. The recall began december 17, 2020. Owners may contact gmc customer service at 1-888-988-7267, buick customer service at 1-866-608-8080, chevrolet customer service at 1-800-222-1020 or cadillac customer service at 1-800-458-8006. Gm's number for this recall is n202319030.
Full defect summary
General motors llc (gm) is recalling certain 2020 buick enclave, cadillac xt5, gmc acadia and chevrolet traverse vehicles and 2020-2021 chevrolet silverado 1500, gmc sierra 1500 vehicles. The vehicles may have been manufactured with continental tires that were overcured.
Transmission: automatic transmission
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Fix: Gm will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began december 15, 2020. Owners may contact gmc customer service at 1-888-988-7267, buick customer service at 1-866-608-8080, chevrolet customer service at 1-800-222-1020 or cadillac customer service at 1-800-458-8006. Gm's number for this recall is n202313440.
Full defect summary
General motors llc (gm) is recalling certain 2018-2019 chevrolet cruze and buick lacrosse, 2018-2020 chevrolet equinox, chevrolet traverse and gmc terrain, 2018 chevrolet malibu, 2019-2020 buick encore, buick enclave, cadillac xt4, chevrolet blazer and gmc acadia, and 2020 cadillac xt6 vehicles. The start/stop accumulator endcap may have missing bolts.
Fuel system: fuel pump
Risk: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Fix: Gm will notify owners, and dealers will replace the fuel pump module. The recall began november 16, 2020. Owners may contact gmc customer service at 1-888-988-7267, buick customer service at 1-866-608-8080, chevrolet customer service at 1-800-222-1020 or cadillac customer service at 1-800-458-8006. Gm's number for this recall is n202314760.
Full defect summary
General motors llc (gm) is recalling certain 2020 buick enclave, cadillac xt5, cadillac xt6, chevrolet traverse, and gmc acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Air bags: inflator
Risk: If the diffuser separates from the inflator during deployment, rrab performance may be degraded, increasing the risk of injury in a crash.
Fix: Gm will notify owners, and dealers will replace the suspect rrab modules, free of charge. The recall began september 3, 2020. Owners may contact chevrolet customer service at 1-800-630-2438, cadillac customer service at 1-800-333-4223, or buick customer service at 1-800-521-7300. Gm's number for this recall is n202305380.
Full defect summary
General motors, llc. (gm) is recalling certain 2020 buick enclave, cadillac xt5 and xt6, chevrolet blazer, silverado 1500, 2500 and 3500 and traverse and gmc acadia and sierra 1500, 2500 and 3500 vehicles. The diffuser component of the roof-rail air bag (rrab) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Rear-view camera failure
Summary
On july 22, 2022, the office of defects investigation (odi) opened a preliminary evaluation (pe22-006) to assess alleged failures of the rear-view camera (rvc) in model year (my) 2020-2021 cadillac xt5, xt6, and gmc acadia vehicles. The complaints report that the screen for the rvc is black, sometimes with a red triangle and a circle with a line through it. To date, odi has received a total of 18 complaints and several ewr field reports with allegations of the rvc image failing to display when the vehicle is in reverse. The reports have been received over the past 28 months with most occurring with low vehicle mileage.during the investigation, odi learned incorrect crimping specifications we
Questions about the 2020 GMC Acadia
- What are the most common problems with the 2020 GMC Acadia?
- By NHTSA owner complaints: engine (30 complaints); electrical (28 complaints); transmission (22 complaints).
- How many recalls does the 2020 GMC Acadia have?
- 6 recalls listed by NHTSA, the latest from September 22, 2022 (backup camera). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the GMC Acadia?
- It is 15th of 20 Acadia model years by number of complaints, with 106 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.