KnownCarProblems2002 GMC Envoy XL Problems and Recalls
Owners filed 70 complaints with NHTSA about the 2002 GMC Envoy XL, most often about the fuel system (21% of complaints, typically around 85,000 miles). It is 4th of 4 Envoy XL model years by number of complaints and has 3 recalls.
Most common 2002 GMC Envoy XL problems
Fuel system
15 complaints · 21%Half of these problems showed up before 85,000 miles. Parts named most often: storage, delivery.
I own a 2003 GMC envoy xlt service engine light is on returned the vehicle to the dealer and was told this is a cracked fuel tank. Dealer showed me where the fuel was leaking it was leaking on a weld that attaches the filler hose to the fuel tank. This certainly isn't a wearable part and it doesn't receive much…
While filling my 2002 GMC envoy, I observed gas pouring out of the top of the tank down over the rear axle and near the tailpipe. I noticed this because the gas pump did not shut off at the appropriate level. I called GMC and reported it. They were at first reluctant to give me the agency I could report this too but…
Transmission
13 complaints · 19%Half of these problems showed up before 62,000 miles. Parts named most often: automatic transmission, transfer case (4-wheel drive), driveline.
My 2002 GMC envoy seemed to be running fine. One day on the way home, I heard a loud bang and my RPM's seemed to go up. It almost made me swerve into oncoming traffic due to the distraction. When I got to where I was going, I found out that I had no reverse, and it shifted extremely hard between 1st and 2nd gear.…
In 10 days, had the transmission go out ($3200), exhaust manifold gaskets start leaking ($400), 4WD switch ($250), automatic transmission park lock in steering column ($250) and now I have a 4WD service light on. The dealer has been totally unhelpful. Although I am an engineer at a tier 1 u.s. Auto supplier, I will be…
Electrical
13 complaints · 19%Half of these problems showed up before 100,000 miles. Parts named most often: wiring, instrument cluster/panel.
2002 GMC envoy - the cluster package on my truck has completely gone out, I can not see anything on my dash board and when I took it back to the dealer for repairs due to the recall # 03v096000, advised its for calibration only and my vehicle needs a cluster replacement. This is a hazard the cluster package will not…
Tl contact owns a 2002 GMC Envoy XL. While driving 70 MPH, smoke appeared from the vents on the dashboard. The contact stopped the vehicle and called the police. A police report was filed. The vehicle was towed to the dealer and they stated that the panel cluster gauge melted. The powertrain was unknown. The current…
Lights
11 complaints · 16%Half of these problems showed up before 115,000 miles. Parts named most often: headlights, tail lights, brake lights.
The low beam headlights go out with no warning. The high beams will work. This has become a problem everytime the vehicle is driven at night.
As I was driving down interstate at 70-75mph , the headlights, dash lights, all the lighting just shut off! I had no idea what to do. I was on one of the most dangerous interstates, known for fatal accidents... And I'm driving in the dark without lights! I quickly moved to side of road and shut it off in case of…
Visibility and wipers
6 complaints · 9%Parts named most often: windshield wiper/washer.
Tl contact owns a 2002 GMC Envoy XL. The contact stated that he has been experiencing the same failures as noted in recall # 03v096000 (electrical system: wiring: interior/under dash). He has taken the vehicle to the dealer, but the failure still persists. The contact stated that the seat belts continue to lock and…
I don't know why there is no in investigation when there's alot of the same vehicle going through the same problems my 2002 has 118 000 and it had alllllllllllllllllll of the problems that everybody complained and even more than what's already there written all u waiting for is something really bad to happen then u…
Brakes
6 complaints · 9%Half of these problems showed up before 34,000 miles. Parts named most often: antilock/traction control/electronic limited slip, foundation components.
Air conditioning system failure at 7,000 miles : vehicle computer related emission control system failure / damaged components at 12,000 miles stabilizer bar link failures complete dashboard gauge cluster failure rear brake deterioration, heavy brake damage passenger side mirror loss of control power steering pump…
Dt: the contact states the ABS brakes are not activating properly. The brakes will not hold. The vehicle was taken to the dealership multiple times. They have been unable to diagnose the cause of the problem.
Doors and locks
5 complaints · 7%Half of these problems showed up before 40,000 miles. Parts named most often: doors, tailgate, hatchback/liftgate.
The vehicle's rear passenger side lock broke without warning. As a result, the door would not close and owner had to tape it shut. The cause has yet to be determined.
The rear window on the tailgate pops open about every other month. The dashboard display advises this has happened but it can be easily heard when the latch pops. This has been occurring for several years. The date below is the most recent occurrance.
Body and structure
5 complaints · 7%Half of these problems showed up before 63,500 miles. Parts named most often: body.
The trim containing rear stop light located at the top rear of vehicle broke off because the clips holding it to body of vehicle sheared off.
: the contact stated the rear hatch window opened on its own intermittently. The dealership was unable to determine the problem. Also, the rear passenger door would not operate intermittently from the outside. The dealership adjusted the striker and cleaned the door jam, but the problem persisted.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2002 GMC Envoy XL recalls
Doors and locks: latch
Risk: If the door is not latched properly and it goes unnoticed, it may open while the vehicle is in motion. If an unbelted occupant fell out of the vehicle, personal injuries could occur.
Fix: Dealers will install a seal along the lower part of the rocker panel to prevent intrusion of corrosive material, and inspect the rear side closure latches. Functional latches will be cleaned and lubricated. Non-functioning latches will be replaced. The recall began on february 24, 2006. Owners may contact chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, or isuzu at 1-800-255-6727.
Full defect summary
Certain sport utility vehicles have a rear side closure latch that may not latch or unlatch due to corrosion caused by road splash, such as water and road salt. These vehicles were originally sold in or currently registered in the following states: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia.
Lights: brake lights
Risk: An inoperative brake lamp will not convey the driver's intention of stopping to drivers in following vehicles, and an inoperative rear turn signal lamp will not convey the driver's intention to turn to drivers in following vehicles. Both of these failures can increase the risk of a crash.
Fix: Dealers will inspect the tail lamp/stop lamp assemblies, and if necessary, replace them. The recall began on november 22, 2004. Owners should contact chevrolet at 1-800-630-2438, oldsmobile at 1-800-630-6537, buick at 1-866-608-8080, or gmc at 1-866-996-9463.
Full defect summary
On certain sport utility vehicles, vibration and heat may cause the tail lamp/stop lamp bulb to loosen in its socket. If this occurs, the bulb may flicker and eventually become inoperative.
Visibility and wipers: windshield wiper/washer
Risk: Depending on the occurrence and weather situation, driver visibility could be reduced, which could result in a crash.
Fix: Dealers will cover the windshield wiper module vent hole with a patch. Also, the wiper motor, circuit board, and electrical connector will be inspected to signs of water intrusion and/or corrosion and be replaced as required. The recall began july 6, 2004. Owners should contact chevrolet at 1-800-630-2438; oldsmobile at 1-800-630-6537; or gmc at 1-866-996-9463.
Full defect summary
Certain sport utility vehicles have windshield wiper systems that will not turn on, cease operation while in use, fail to turn off/on by themselves (moisture sensitive wiper system), or have continuous windshield washer pump operation because the presence of water within the wiper modules can either cause a short circuit or can lead to the corrosion of components within the module.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Loss of headlights
Summary
The subject vehicles are model year (my) 2002-2009 chevrolet trailblazer, gmc envoy, 2004-2007 buick rainier, 2003-2008 isuzu ascender, 2005-2009 saab 9-7x, 2002-2004 oldsmobile bravada, 2003-2006 chevrolet ssr, 2005-2009 buick lacrosse, and 2006-2008 pontiac grand prix. This scope includes the trailblazer/envoy variants: 2002-2006 envoy xl/trailblazer ext and 2004-2005 envoy xuv. The original scope of this investigation was expanded to include all vehicles equipped with the subject headlight driver module (hdm). The focus of the investigation was to determine whether actions performed by general motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicle
Fuel pump module leaks gasoline
Summary
During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the US.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of columbia.consumers in the salt belt region reported to odi that they could smell fuel vapors in their vehicles while driving.upon further examination of their vehicles, they discovered that fuel vapors were coming out of the top of the fuel tank. This condition is caused by corrosion of the return and sender lines of the fuel pump module.water and road salt collect on top of the
Fuel tank leak
Summary
In june 2007, gm will expand its special policy to address fuel tank inlet check valve (icv) fractures on certain model year (my) trailblazer ext and gmc envoy xl vehicles.the expanded policy covers my 2002-2004 trailblazer ext, gmc envoy xl, and gmc envoy xuv vehicles and will extend for a period of 10 years or 150,000 miles (whichever comes first).gm will provide free repair of the fuel tank. It is sending letters to owners beginning in june of 2007.this action supersedes gm's previous 7 year/70,000 mile special policy for my 2002 trailblazer ext and envoy xl vehicles.the condition is most often reported as illumination of the service engine soon (ses) light.the vehicle's diagnostic system
Fuel pump module leaks gasoline
Summary
Odi has received reports that the fuel pump module leaks fuel and or vapor underneath the vehicle.gm states, the failure mechanism is corrosion of the fuel pump module flange which may lead to a fuel leak.corrosion of the fuel pump module flange is the result of the vehicle operating in a corrosive environment.odi has upgraded this pe to engineering analysis (ea07-009) to further assess this issue.
Brake lamp failure
Summary
Gm states that some brake/tail lamp bulbs can prematurely become inoperative due to malfunctioning brake/tail lamp sockets.on march 2, 2004, gm initiated a 6-year/72,000 mile special policy for 989,487 subject vehicles to inspect and replace the rear brake/tail lamp bulb socket assemblies.on april 4, 2004, the office of defects investigation (odi) opened a preliminary evaluation (pe04-032) based on consumer complaints alleging brake lights not operating when the brake pedal is depressed.on august 3, 2004 odi upgraded pe04-032 to an engineering analysis (ea04-021).by letter dated october 27, 2004 gm notified NHTSA that it will conduct a safety recall (NHTSA # 04v527) covering subject vehicles
Questions about the 2002 GMC Envoy XL
- What are the most common problems with the 2002 GMC Envoy XL?
- By NHTSA owner complaints: fuel system (15 complaints, typically around 85,000 miles); transmission (13 complaints, typically around 62,000 miles); electrical (13 complaints, typically around 100,000 miles).
- How many recalls does the 2002 GMC Envoy XL have?
- 3 recalls listed by NHTSA, the latest from October 27, 2005 (doors and locks). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2002 a bad year for the GMC Envoy XL?
- It is 4th of 4 Envoy XL model years by number of complaints, with 70 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.