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2004 Honda Pilot Problems and Recalls

Owners filed 544 complaints with NHTSA about the 2004 Honda Pilot, most often about the transmission (26% of complaints, typically around 106,000 miles). It is 6th of 24 Pilot model years by number of complaints and has 12 recalls.

Complaints544
Recalls12
Crashes reported29
Fires reported14
Injuries reported36

Most common 2004 Honda Pilot problems

  1. Transmission

    142 complaints · 26%

    Half of these problems showed up before 106,000 miles. Parts named most often: automatic transmission, driveline.

    Tl contact owns a 2004 Honda Pilot. The contact stated that the vehicle made a clunking sound and was towed to the dealer. The dealer examined the vehicle and stated that the transmission locked up. Through online research, the contact discovered a recall; however, her VIN was excluded. She stated that this was a…
    Owner report to NHTSA, 2009, at 106,000 miles
    Not sure if this is consider a power train problem, but no option regarding a transmission or torque converter in the box. My 2004 Honda Pilot shudders very bad when I am going between 35 to 40 MPH. I am so embarrassed when someone else is in the vehicle with me and it does it. I have 116,352 miles on my vehicle now…
    Owner report to NHTSA, 2011, at 105,922 miles
  2. Seats

    85 complaints · 16%

    Half of these problems showed up before 127,500 miles. Parts named most often: front assembly, mid/rear assembly.

    While stopped at a stop sign, I began to accelerate when I heard a 'pop' and the seat tilted back, startling me. A metal bracket on the front-left side of the driver's seat has broken and the seat now shifts back and forth!
    Owner report to NHTSA, 2014, at 126,000 miles
    When sitting down in my vehicle this morning, there was a snapping noise and the seat rocked back toward the right rear. Removing the plastic cover, it was plainly visible that a metal part that holds the upper seat to the lower seat assembly has snapped where it attaches with two industrial rivets. Seat now tips…
    Owner report to NHTSA, 2015, at 129,000 miles
  3. Air bags

    81 complaints · 15%

    Half of these problems showed up before 101,000 miles. Parts named most often: side/window, frontal.

    On my 2004 Honda Pilot, the SRS (airbag) warning indicator light on the dashboard mysteriously remains on even though there have been no other changes to the vehicle. The Honda dealer wants $80 just to look at it! This is outrageous; it's clearly a failed component that should be covered under the safety portion of…
    Owner report to NHTSA, 2011, at 100,867 miles
    While driving the front passenger airbag deactivates on its own as if a small child is sitting in the front seat, but the passenger seat is completely empty.
    Owner report to NHTSA, 2013, at 96,103 miles
  4. Electrical

    60 complaints · 11%

    Half of these problems showed up before 106,000 miles. Parts named most often: ignition, wiring, instrument panel, horn.

    Drivers side back powered window does not work. It went down automatically and does not go up while driving automatically. Almost caused a car crash.
    Owner report to NHTSA, 2012, at 106,000 miles
    When turning on the driver's side seat warmer it got extremely hot. Recently it actually burned the seat foam and began to smoke. I will not use it anymore for fear of a fire. Thank you for looking into this issue.
    Owner report to NHTSA, 2013, at 106,000 miles
  5. Engine

    50 complaints · 9%

    Half of these problems showed up before 90,500 miles. Parts named most often: engine, exhaust system.

    Took vehicle in for 90,000 mile service at local Honda dealer and received call stating that the motor mounts needed to be replaced as they were broken/cracked. Motor mounts (front/side) were repaired as it clearly required repair for safe operation. Cost to repair $475.00, no labor was charged for the side mount as…
    Owner report to NHTSA, 2012, at 90,619 miles
    Informed by the dealer that the motor mounts on my 2004 Pilot were cracked and that I would start to notice this in vibration of the vehicle. Dealer told me that this was something seen quite often in the Pilot and odyssey. 2004 Pilot with 91k miles.
    Owner report to NHTSA, 2009, at 91,000 miles
  6. Body and structure

    42 complaints · 8%

    Half of these problems showed up before 103,500 miles. Parts named most often: body.

    The contact owns a 2004 Honda Pilot. The contact stated that the door handles had sharp metal paint chips that fractured, causing the metal to penetrate under the finger nails of anyone opening or exiting the door. The vehicle was taken to the dealer who replaced the door handles on all four of the doors. The dealer…
    Owner report to NHTSA, 2011, at 102,000 miles
    On july 25 ,2013 around 8:00am am starting my 2004 Honda Pilot , to move my car to avoid parking tickets at 8:30am. After 5 minutes of warming the engine I decided to drive around to find a parking space to avoid a ticked.around 8:14am I found a parking space and the car is parked.later around 3:00pm I decided to go…
    Owner report to NHTSA, 2013, at 105,000 miles
  7. Suspension

    27 complaints · 5%

    Half of these problems showed up before 142,500 miles. Parts named most often: front, rear.

    The contact owns a 2004 Honda Pilot. The contact stated that while driving 20 to 40 MPH the front of the vehicle shudders violently. The vehicle was taken to the dealer multiple times but they were not able to diagnose the problem. The manufacturer was made aware of the failure who did not offer any assistance since…
    Owner report to NHTSA, 2012, at 125,000 miles
    I had a very serious mechanical failure after hitting a bump on a dirt road only going 25 MPH. All 4 of the rear axle mounts failed causing the rear of the vehicle to drop and the tires to spread. This could have been very dangerous if I was going faster or hit the bump on the highway. We had been noticing a clunking…
    Owner report to NHTSA, 2017, at 160,000 miles
  8. Brakes

    22 complaints · 4%

    Half of these problems showed up before 41,000 miles. Parts named most often: foundation components, antilock/traction control/electronic limited slip, disc.

    04 Honda Pilot master cylinder slow leak causing brake warning light to show on instrument panel. Have only used Honda fluid. Have seen that Honda is recalling 05 to 07 odyssey and acura rl vehicles for this problem. 04 Pilot should be included.
    Owner report to NHTSA, 2010, at 40,000 miles
    In approximately early 2006, I noticed the front wheels would shimmy when I applied the brakes at higher speeds. Typically it would occur as I was driving down steeper grades in the mountains. I brought this to the attention of the Honda dealer in april 2006 when the vehicle had 35,418 miles. The Honda dealer…
    Owner report to NHTSA, 2007, at 35,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2004 Honda Pilot recalls

  1. Air bags: inflator module

    NHTSA 19V499000 · June 27, 2019 · 3,947 vehicles

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began august 12, 2019. Owners may contact honda customer service at 1-888-234-2138. Honda's numbers for this recall are q5a and y58.

    Full defect summary

    Honda (american honda motor co.) is recalling certain 2003 acura 3.2cl, 2002-2003 3.2tl, 2003-2006 mdx, 2001-2007 honda accord, 2001-2005 civic, 2003-2005 civic hybrid, 2001-2005 civic gx ngv, 2002-2006 cr-v, 2003-2011 element, 2002-2004 odyssey, 2003-2008 pilot and 2006 ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

  2. Air bags: inflator module

    NHTSA 19V501000 · June 27, 2019 · 1,657,752 vehicles

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began august 12, 2019. Owners may contact honda customer service at 1-888-234-2138. Honda's numbers for this recall are e5d and x5c.

    Full defect summary

    Honda (american honda motor co.) is recalling certain 2003-2006 acura mdx, 2005-2012 rl, 2003-2007 honda accord, 2001-2005 civic, 2003-2005 civic hybrid, 2001-2005 civic gx ngv, 2002-2006 cr-v, 2003-2011 element, 2007-2008 fit, 2002-2004 odyssey, 2003-2008 pilot, and 2006-2014 ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

  3. Air bags: inflator module

    NHTSA 19V182000 · March 6, 2019 · 1,101,534 vehicles

    Risk: An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.

    Fix: Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began april 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is o41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is u40.

    Full defect summary

    Honda (american honda motor co.) is recalling specific 2003 acura 3.2cl, 2013-2016 ilx, 2013-2014 ilx hybrid, 2003-2006 mdx, 2007-2016 rdx, 2002-2003 3.2tl, 2004-2006, and 2009-2014 tl, 2010-2013 zdx and 2001-2007 and 2009 honda accord, 2001-2005 civic, 2003-2005 civic hybrid, 2001-2005 civic gx ngv, 2002-2007 and 2010-2011 cr-v, 2003-2011 element, 2007 fit, 2002-2004 odyssey, 2003-2008 pilot, and 2006-2014 ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.

  4. Air bags: inflator module

    NHTSA 18V268000 · April 26, 2018 · 1,335 vehicles

    Risk: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.

    Fix: Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began june 22, 2018. Owners may contact honda customer service at 1-888-234-2138. Honda's numbers for this recall are k1p, and m1o.

    Full defect summary

    Honda (american honda motor co.) is recalling certain 2003-2012 honda accord and pilot, 2010 accord crosstour, 2001-2011 civic, 2002-2011 cr-v, 2003-2004, 2006-2008 and 2011 element, 2007 and 2009-2013 fit, 2010-2012 insight, 2002-2004 odyssey, and 2012 ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.

  5. Air bags: inflator module

    NHTSA 16V344000 · May 23, 2016 · 1,790,894 vehicles

    Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began june 27, 2016. Owners may contact honda customer service at 1-888-234-2138. Honda's numbers for this recall are ka0, ka1, ka2, and ka3.

    Full defect summary

    Honda (american honda motor co.) is recalling certain model year 2003-2006 acura mdx, 2005-2011 acura rl, 2005-2006 honda cr-v, 2003-2011 element, 2007-2008 fit, 2003-2008 pilot, 2002-2004 odyssey, and 2006-2011 ridgeline vehicles originally sold, or that have ever been registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands, or "zone a." additionally, unless included in "zone a" above, honda is recalling certain model year 2003-2006 acura mdx, 2005-2008 acura rl, 2005-2006 honda cr-v, 2003-2008 element, 2007-2008 fit, 2003-2008 pilot, 2002-2004 odyssey, and 2006-2008 ridgeline vehicles originally sold, or that have ever been registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland

  6. Air bags: inflator module

    NHTSA 15V320000 · May 28, 2015 · 6,281,043 vehicles

    Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on july 1, 2015. Owners may contact honda customer service at 1-888-234-2138. Owners may contact acura customer service at 1-800-382-2238, select option 4. Note: vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to september 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after september 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already rec

    Full defect summary

    Honda (american honda motor co.) is recalling certain model year 2001-2007 accord, 2001-2005 civic, 2001-2004 honda civic gx, 2003-2005 honda civic hybrid, 2002-2006 cr-v, 2003-2011 element, 2002-2004 odyssey, 2003-2008 pilot, 2006 ridgeline, 2003 acura 3.2cl, 2003-2006 acura mdx, and 2002-2003 acura 3.2tl vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.

  7. Air bags

    NHTSA 14V700000 · November 4, 2014

    Risk: In the event of a crash necessitating deployment of the passengerâ’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Fix: Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began january 26, 2015. Owners may contact honda customer service at 1-800-999-1009.

    Full defect summary

    American honda motor co. (honda) is recalling certain model year 2001-2005 honda civic, 2003-2004 civic cng and element, 2002-2005 cr-v, 2002-2004 odyssey, 2003-2005 accord, pilot, civic hybrid, and acura mdx, 2005 acura rl and 2006 honda ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in alabama, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, u.s. Virgin islands, saipan, guam, and american samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

  8. Air bags

    NHTSA 14V353000 · June 20, 2014 · 133,207 vehicles

    Risk: In the event of a crash necessitating deployment of the passengerâ’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Fix: Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during august 2014. Owners may contact honda customer service at 1-800-999-1009.

    Full defect summary

    American honda motor company, inc.'s (honda) is conducting a limited regional recall for certain model year 2003-2005 accord, civic, cr-v, pilot and acura mdx, model year 2003-2004 odyssey and element, and model year 2005 acura rl, and 2006 honda ridgeline vehicles originally sold, or ever registered in california, and equipped with takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

  9. Electrical: switch

    NHTSA 12V573000 · December 11, 2012 · 807,161 vehicles

    Risk: Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.

    Fix: Honda will notify owners and instruct them to take their vehicle to a honda or acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on february 22, 2013. Owners may contact honda at 1-800-999-1009.

    Full defect summary

    Honda is recalling certain model year 2003 and 2004 pilot and odyssey and 2003 through 2006 acura mdx passenger vehicles manufactured from november 26, 2001, through august 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.

  10. Lights: switch

    NHTSA 12V136000 · March 30, 2012 · 1,375,217 vehicles

    Risk: If the terminal ends melt within the wiring harness connector, the low beam headlights may become inoperative, reducing driver visibility and increasing the risk of a crash.

    Fix: Honda will notify owners, and dealers will repair the low beam terminal harness or replace the lighting switch as necessary, free of charge. The original recall began in april 2012. Owners of vehicles involved in the september 2012 expansion will be notified in september 2012. Owners may contact honda customer service at 1-800-999-1009.

    Full defect summary

    Honda is recalling certain model year 2002 through 2004 cr-v; model year 2003 through 2005 pilot; and model year 2002 and 2003 civic vehicles. In march 2012, honda filed a defect report to recall certain model year 2002 through 2004 cr-v and certain model year 2003 pilot vehicles. In august 2012, honda informed the agency that it was including an additional 820,789 vehicles including certain model year 2004 and 2005 pilots and model year 2002 and 2003 civics. The total number of vehicles being recalled is now 1,375,217. Due to tension from the combination switch wiring harness, wear on the surface of the electrical terminal can occur, yielding copper oxide, which increases electrical resistance. Increased electrical resistance may cause the terminal ends to melt within the wiring harness connector.

  11. Equipment: labels

    NHTSA 04V389000 · August 11, 2004 · 1,528 vehicles

    Fix: Owners will be requested to inspect the certification label or to contact a dealer to perform the inspection for them. If the label is incorrect, owners should contact their dealers to arrange to have a correction sticker placed over the incorrect information. This recall began on august 11, 2004. Owners should contact honda at 1-800-999-1009.

    Full defect summary

    Certain sport utility vehicle's certification labels may contain incorrect vehicle weight and tire size information.

  12. Transmission: automatic transmission

    NHTSA 04V176000 · April 15, 2004 · 1,099,796 vehicles

    Risk: Gear failure could result in transmission lockup, which could result in a crash.

    Fix: On vehicles with 15,000 miles or less, the dealer will update the transmission with a simple revision to the oil cooler return line to increase lubrication to the second gear. On vehicles with more than 15,000 miles, the dealer will inspect the transmission to identify gears that have already experienced discoloration due to overheating. If discoloration exists, the transmission will be replaced if discoloration is not present, the dealer will perform the revision to the oil cooler return line. The recall began on april 21, 2004, for pilot, odyssey, and mdx owners. Owners of the accord vehicle

    Full defect summary

    On some mini vans, sport utility and passenger vehicles, certain operating conditions can result in heat build-up between the countershaft and secondary shaft second gears in the automatic transmission, eventually leading to gear tooth chipping or gear breakage.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2004 Honda Pilot

What are the most common problems with the 2004 Honda Pilot?
By NHTSA owner complaints: transmission (142 complaints, typically around 106,000 miles); seats (85 complaints, typically around 127,500 miles); air bags (81 complaints, typically around 101,000 miles).
How many recalls does the 2004 Honda Pilot have?
12 recalls listed by NHTSA, the latest from June 27, 2019 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2004 a bad year for the Honda Pilot?
It is 6th of 24 Pilot model years by number of complaints, with 544 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Honda Pilot years

Honda Pilot problems by year