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2020 Hyundai Kona Problems and Recalls

Owners filed 161 complaints with NHTSA about the 2020 Hyundai Kona, most often about the engine (70% of complaints, typically around 14,500 miles). It is the 2nd most complained-about Kona model year since 2000 and has 2 recalls.

Complaints161
Recalls2
Crashes reported8
Fires reported3
Injuries reported121 death reported

Most common 2020 Hyundai Kona problems

  1. Engine

    112 complaints · 70%

    Half of these problems showed up before 14,500 miles. Parts named most often: engine.

    The contact owns a 2020 Hyundai Kona. The contact had received notification of NHTSA campaign number: 21v301000 (engine) however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, the steering wheel was making an abnormal sound and the vehicle hesitated…
    Owner report to NHTSA, 2021, at 17,000 miles
    The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v301000 (engine). The contact stated that while driving at an undisclosed speed, knocking noises were heard and the vehicle lost motive power. The vehicle was taken to the dealer and the dealer performed an oil change…
    Owner report to NHTSA, 2021, at 12,448 miles
  2. Transmission

    20 complaints · 12%

    While on the highway, a message "collision detection system failure" flashed on the instrument panel, and the brakes slammed on full, followed by the transmission stuck in 4th gear. I had to leave the highway, and power off the engine - effectively rebooting the car. I continued on to work but I shut off the collision…
    Owner report to NHTSA, 2021, at 29,000 miles
    The contact owns a 2020 Hyundai Kona. The contact stated while driving the vehicle stalled. The gear shifter was stuck in reverse and drive. The vehicle was taken to the local dealer who informed the contact the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was towed to a…
    Owner report to NHTSA, 2022, at 13,000 miles
  3. Other or unspecified

    17 complaints · 11%

    My 6 month old, Hyundai 2020 Kona that I bought in july of 2020 with only 7000 miles on it had its engine fail as I was driving multiple times before I was able to get it to a mechanic. No indication lights came on telling me that there was something wrong with the car before the engine failed. The car is now at…
    Owner report to NHTSA, 2021, at 7,000 miles
    The contact owns a 2020 Hyundai Kona. The contact stated while driving at 20 MPH, the aeb system inadvertently engaged causing the vehicle to decelerate and accelerate on its own. As a result, the contact lost control of the vehicle and crashed into another vehicle. The air bags did not deploy. The contact stated…
    Owner report to NHTSA, 2021, at 16,000 miles
  4. Electrical

    11 complaints · 7%

    Parts named most often: 12v/24v/48v battery, instrument cluster/panel, propulsion system.

    Got a notice about engine control system to take car to dealership. Previous we were having poor gas mileage. Was told by dealership it had to break in. We purchased it at the end of may. First notice came in early march and called dealer for appt. Was told to wait as mileage was not yet 6,000 miles, too early for…
    Owner report to NHTSA, 2021, at 5,000 miles
  5. Driver assistance

    8 complaints · 5%

    Parts named most often: warnings, assist, adaptive cruise control, warning.

    While on the highway, a message "collision detection system failure" flashed on the instrument panel, and the brakes slammed on full, followed by the transmission stuck in 4th gear. I had to leave the highway, and power off the engine - effectively rebooting the car. I continued on to work but I shut off the collision…
    Owner report to NHTSA, 2021, at 29,000 miles
    Front-collision warning light kicks on while going 45-50mph. No obstructions. Brakes engage, stuck in 4th gear. Must pull over and restart car to reset. Occurs intermittently, but has happened at least weekly for the last 6 weeks. In and out of dealer several times. Brand new vehicle.
    Owner report to NHTSA, 2021, at 7,200 miles
  6. Speed control

    7 complaints · 4%

    On tuesday, march 2020, I pulled into a parking space at a local cvs store shortly after 5 pm, about to come to a complete stop and shift into park, when my 2020 Hyundai Kona suddenly and inexplicably accelerated, jumped the policeman, then the curb and rammed into the wall of cvs store. My airbag was activated and…
    Owner report to NHTSA, 2020, at 1,450 miles
  7. Steering

    7 complaints · 4%

    The contact owns a 2020 Hyundai Kona. The contact stated while driving 35 MPH, an unknown warning light flashed on and off intermittently. The contact looked in the owners manual and became aware of a failure of the electric steering system. The manual instructed that the vehicle should not be driven. The vehicle was…
    Owner report to NHTSA, 2020, at 2,400 miles
  8. Fuel system

    4 complaints · 3%

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2020 Hyundai Kona recalls

  1. Engine

    NHTSA 21V301000 · April 28, 2021 · 158,493 vehicles

    Risk: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

    Fix: Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, hyundai will deploy piston ring noise sensing system (pnss) software. Owner notification letters were mailed august 24, 2021. Owners may contact hyundai customer service at 1-855-371-9460.

    Full defect summary

    Hyundai motor america (hyundai) is recalling certain 2019-2020 elantra, 2019-2021 kona and veloster vehicles equipped with 2.0l nu mpi engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.

  2. Equipment: labels

    NHTSA 20V022000 · January 17, 2020 · 477 vehicles

    Risk: An incorrect gawr could result in the vehicle being overloaded, increasing the risk of a crash.

    Fix: Hyundai will notify owners, and dealers will install new label stickers displaying the correct gawr over the affected areas of the certification label, free of charge. The recall began march 2, 2020. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.

    Full defect summary

    Hyundai motor america (hyundai) is recalling certain 2020 kona vehicles. The certification label may indicate incorrect gross axle weight rating (gawr). As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) numbers 567, "certification" and 110, "tire selection and rims."

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2020 Hyundai Kona

What are the most common problems with the 2020 Hyundai Kona?
By NHTSA owner complaints: engine (112 complaints, typically around 14,500 miles); transmission (20 complaints); other or unspecified (17 complaints).
How many recalls does the 2020 Hyundai Kona have?
2 recalls listed by NHTSA, the latest from April 28, 2021 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2020 a bad year for the Hyundai Kona?
It is the 2nd most complained-about Kona model year since 2000, with 161 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Hyundai Kona years

Hyundai Kona problems by year