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2020 Hyundai Palisade Problems and Recalls
Owners filed 541 complaints with NHTSA about the 2020 Hyundai Palisade, most often about the engine (26% of complaints, typically around 27,500 miles). It is the most complained-about Palisade model year since 2000 and has 5 recalls.
⚠ Safety advisory1 recall for this car came with a park-outside warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2020 Hyundai Palisade problems
Engine
139 complaints · 26%Half of these problems showed up before 27,500 miles. Parts named most often: engine.
The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was at a complete stop at a stop light, the auto start feature failed to function as intended. The contact stated that the engine shut off. The contact stated that the failure was a persistent failure. The contact stated that the…
While driving on highway 290 west to fredicksburg, texas on april 2,2021, speed limit varies from 50-60 MPH, the vehicle just stopped, all systems were out, message on the screen said "take to service, when convenient". It was very scary as the vehicles from behind were honking and I could not get the car to the side.…
Visibility and wipers
131 complaints · 24%Half of these problems showed up before 5,000 miles. Parts named most often: sun/moon roof assembly, windshield, windshield wiper/washer.
I purchased my car february 2020. In may 2020, with approx 3,000 miles on it, while driving my vehicle, a small rock hit my windshield. Upon impact, the crack spread across the windshield. There was no opportunity to get the "rock pop" fixed. The windshield was replaced, OEM, by the dealer. In june 2020, with approx.…
I purchased a new 2020 Hyundai Palisade about 2 months ago. I was driving the speed limit on the highway. A small pebble hit the windshield and it cracked the glass on the lower right side. I went online and discovered that this is a common problem for this model, and that a class action suit was filed. The dealership…
Other or unspecified
86 complaints · 16%Half of these problems showed up before 2,000 miles.
Only 2,500 miles and needs a full windshield replacement. A small rock hit the window, a small chip which immediately spread into a crack across the drivers side of the windshield. And have to wait 6 weeks to get it replaced because the windshield is on backorder - there must be an issue that a brand new vehicle…
Vehicle came with tow hitch system from the manufacturer. While using a trailer hitch the heat from the exhaust melted the back end of the car, heated up the cargo hitch to the point of making it hard to remove from car, and melting the cargo weather proof bag. This happened within a 2.5hr trip.
Suspension
61 complaints · 11%Parts named most often: rear.
My vehicle has what appears to be a major alignment issue. When driving on almost any straight stretch of road the vehicle pulls/veers to the right. Dealer says this is as designed from Hyundai and that they have checked "everything". I am baffled that any car can be "designed" to not drive straight. They claim all…
The contact owns a 2020 Hyundai Palisade. The contact stated while driving approximately 35 MPH, the tires were making a grinding sound. There were no warning lights illuminated. The vehicle was taken to several dealers. The first dealer diagnosed the failure with tire cupping. The second dealer diagnosed the failure…
Seat belts
51 complaints · 9%Half of these problems showed up before 67,000 miles.
The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the second-row seats were inoperable. The contact also stated that the second-row seat belts failed to function properly, and the seat belt buckles failed to latch securely. The contact received notifications of…
The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was parked, the front driver's side seat belt and the second-row driver's side seat belt failed to latch as intended. The vehicle was taken to the dealer, and the seat belt failures were confirmed. The contact was informed that the…
Electrical
46 complaints · 9%Half of these problems showed up before 11,500 miles. Parts named most often: instrument panel.
Main touch screen will not respond when it is cold outside. We were at our home in wisconsin until oct 30, 2019 and it would not respond to touch ( navigation would respond to voice only). November 4 until april 4 2020 we were in arizona ( temp in the 65-75 range)and had no problems. April 4 till present it will not…
While driving on highway 290 west to fredicksburg, texas on april 2,2021, speed limit varies from 50-60 MPH, the vehicle just stopped, all systems were out, message on the screen said "take to service, when convenient". It was very scary as the vehicles from behind were honking and I could not get the car to the side.…
Transmission
40 complaints · 7%Half of these problems showed up before 15,000 miles. Parts named most often: automatic transmission.
While driving on highway 290 west to fredicksburg, texas on april 2,2021, speed limit varies from 50-60 MPH, the vehicle just stopped, all systems were out, message on the screen said "take to service, when convenient". It was very scary as the vehicles from behind were honking and I could not get the car to the side.…
The contact owns a 2020 Hyundai Palisade. The contact stated while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle jerked, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle…
Body and structure
26 complaints · 5%Half of these problems showed up before 500 miles. Parts named most often: body.
Wind noise from front driver & passenger door/window. Initial problem was low hum/whistle from driver's side intermittent at highway speeds. Has happened more recently at 50 MPH. More recently a high pitched whistle is coming from the passenger front window area at speeds as low as 30 MPH. Both sounds are very…
Driver side whistle when driving the car if the when the wind is coming from the driver side of the car. The problem seems tot be limited to highway driving and only low whistles in the city. It don't seem to have any whistling when there is no wind, tailwind or headwind. The whistle when on the highway is so loud it…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Hyundai Palisade recalls
Air bags: curtain
Risk: Improper side curtain air bag deployment increases the risk of injury during a crash.
Fix: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning march 13, 2026. Final remedy owner letters will be mailed in phases, beginning in june 2026 and expected to continue through december 2026. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle identification numbers (vins) involved in this recall became searchable on NHTSA.gov on january 24, 2026.
Full defect summary
Hyundai motor america (hyundai) is recalling certain 2020-2025 palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 226, "ejection mitigation."
Seat belts: buckle assembly
Risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Fix: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning october 23, 2025. Final remedy owner letters will be mailed in phases, beginning in june 2026 and expected to continue through december 2026. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 28
Full defect summary
Hyundai motor america (hyundai) is recalling certain 2020-2025 palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Equipment: trailer hitches
Risk: A fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed may 18, 2023. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
Full defect summary
Hyundai motor america (hyundai) is recalling 2020-2022 palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (pcb) may cause an electrical short, which can result in a fire.
Visibility and wipers: motor
Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Fix: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed december 13, 2022. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
Full defect summary
Hyundai motor america (hyundai) is recalling certain 2020-2021 palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Air bags: side/window
Risk: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
Fix: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began december 20, 2019. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
Full defect summary
Hyundai motor america (hyundai) is recalling certain 2020 palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Inadvertent seat belt unlatch
Summary
On august 7, 2024, the oï¬ce of defects investigation (odi) opened pe24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (my) 2020-2023 hyundai palisade vehicles manufactured by hyundai motor america. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on april 3, 2025, hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 palisade vehicles in the u.s. And canada.â hyundai subsequently initiated a request for war
Questions about the 2020 Hyundai Palisade
- What are the most common problems with the 2020 Hyundai Palisade?
- By NHTSA owner complaints: engine (139 complaints, typically around 27,500 miles); visibility and wipers (131 complaints, typically around 5,000 miles); other or unspecified (86 complaints, typically around 2,000 miles).
- How many recalls does the 2020 Hyundai Palisade have?
- 5 recalls listed by NHTSA, the latest from January 22, 2026 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Hyundai Palisade?
- It is the most complained-about Palisade model year since 2000, with 541 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.