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2023 Hyundai Santa Cruz Problems and Recalls

Owners filed 79 complaints with NHTSA about the 2023 Hyundai Santa Cruz, most often about the transmission (32% of complaints). It is the 2nd most complained-about Santa Cruz model year since 2000 and has 2 recalls.

⚠ Safety advisory1 recall for this car came with a park-outside warning. See below and check your VIN at nhtsa.gov/recalls.

Complaints79
Recalls2
Crashes reported2
Fires reported3
Injuries reported1

Most common 2023 Hyundai Santa Cruz problems

  1. Transmission

    25 complaints · 32%

    The contact owns a 2023 Hyundai Santa Cruz. The contact stated while slowing down at approximately 25 MPH, the vehicle downshifted roughly and would jolt while shifting into gear. The contact stated that the failure had been occurring intermittently. Additionally, the contact stated that the rpms would remain high…
    Owner report to NHTSA, 2023, at 4,000 miles
  2. Engine

    20 complaints · 25%

    The contact owns a 2023 Hyundai Santa Cruz. The contact stated while slowing down at approximately 25 MPH, the vehicle downshifted roughly and would jolt while shifting into gear. The contact stated that the failure had been occurring intermittently. Additionally, the contact stated that the rpms would remain high…
    Owner report to NHTSA, 2023, at 4,000 miles
    The contact owns a 2023 Hyundai Santa Cruz. The contact stated while driving approximately 65 MPH with the cruise control engaged, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle slowed to approximately 15 MPH while…
    Owner report to NHTSA, 2024, at 13,803 miles
  3. Electrical

    14 complaints · 18%

  4. Other or unspecified

    10 complaints · 13%

  5. Driver assistance

    7 complaints · 9%

    Parts named most often: automatic emergency braking, warnings, blind spot detection, warning.

    The contact owns a 2023 Hyundai Santa Cruz. The contact stated that while driving 60 MPH with the cruise control feature activated, the braking system erroneously activated causing the vehicle to abruptly decelerate. After parking and restarting the vehicle, the vehicle operated normally, and the failure was…
    Owner report to NHTSA, 2024, at 1,000 miles
  6. Fuel system

    7 complaints · 9%

    Parts named most often: fuel injection system.

    The contact owns a 2023 Hyundai Santa Cruz. The contact stated while driving approximately 65 MPH with the cruise control engaged, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle slowed to approximately 15 MPH while…
    Owner report to NHTSA, 2024, at 13,803 miles
  7. Speed control

    6 complaints · 8%

    Parts named most often: throttle.

    The contact owns a 2023 Hyundai Santa Cruz. The contact stated while slowing down at approximately 25 MPH, the vehicle downshifted roughly and would jolt while shifting into gear. The contact stated that the failure had been occurring intermittently. Additionally, the contact stated that the rpms would remain high…
    Owner report to NHTSA, 2023, at 4,000 miles
  8. Brakes

    5 complaints · 6%

    The contact owns a 2023 Hyundai Santa Cruz. The contact stated that while driving 60 MPH with the cruise control feature activated, the braking system erroneously activated causing the vehicle to abruptly decelerate. After parking and restarting the vehicle, the vehicle operated normally, and the failure was…
    Owner report to NHTSA, 2024, at 1,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2023 Hyundai Santa Cruz recalls

  1. Equipment: trailer hitches

    ⚠ Park outsideNHTSA 23V181000 · March 17, 2023 · 584,784 vehicles

    Risk: A fire while parked or driving can increase the risk of injury.

    Fix: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting may 16, 2023. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22v-633.

    Full defect summary

    Hyundai motor america (hyundai) is recalling certain 2019-2023 santa fe, 2021-2023 santa fe hev, 2022-2023 santa fe plug-in hev and santa cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (pcb) may cause an electrical short, which can result in a fire.

  2. Body and structure: critical fasteners

    NHTSA 23V038000 · January 31, 2023 · 16,104 vehicles

    Risk: A detached roof molding could become a road hazard, increasing the risk of a crash.

    Fix: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed march 30, 2023. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

    Full defect summary

    Hyundai motor america (hyundai) is recalling certain 2022 tucson and 2022-2023 santa cruz vehicles. The roof moldings may detach.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2023 Hyundai Santa Cruz

What are the most common problems with the 2023 Hyundai Santa Cruz?
By NHTSA owner complaints: transmission (25 complaints); engine (20 complaints); electrical (14 complaints).
How many recalls does the 2023 Hyundai Santa Cruz have?
2 recalls listed by NHTSA, the latest from March 17, 2023 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2023 a bad year for the Hyundai Santa Cruz?
It is the 2nd most complained-about Santa Cruz model year since 2000, with 79 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Hyundai Santa Cruz years

Hyundai Santa Cruz problems by year