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2020 Hyundai Santa FE Problems and Recalls

Owners filed 216 complaints with NHTSA about the 2020 Hyundai Santa FE, most often about the engine (39% of complaints, typically around 43,000 miles). It is 14th of 26 Santa FE model years by number of complaints and has 2 recalls.

⚠ Safety advisory1 recall for this car came with a park-outside warning. See below and check your VIN at nhtsa.gov/recalls.

Complaints216
Recalls2
Crashes reported14
Fires reported9
Injuries reported15

Most common 2020 Hyundai Santa FE problems

  1. Engine

    85 complaints · 39%

    Half of these problems showed up before 43,000 miles. Parts named most often: engine.

    The contact owns a 2020 Hyundai Santa FE. The contact state that while driving into the driveway, the engine seized without warning. The vehicle was towed to the dealer where it was diagnosed that the oil drain plug had failed, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was…
    Owner report to NHTSA, 2023, at 43,000 miles
    The contact owns a 2020 Hyundai Santa FE. The contact stated that he received an unknown service campaign from the manufacturer indicating that a software update for emissions was needed. The vehicle was taken to a dealer where an ecu update was completed and an np001-sc9c2 was installed for the engine and…
    Owner report to NHTSA, 2026, at 25,051 miles
  2. Other or unspecified

    42 complaints · 19%

    Half of these problems showed up before 3,000 miles.

    Brake has been sticking last couple of weeks so that I had to pump brake to release to start. This morning I went out to the driveway and could not get into car with either remote or by using blue link on my phone. I used the manual key but could not release any other doors or lift gate. No lights, hazards, radio no…
    Owner report to NHTSA, 2020, at 4,918 miles
    On 9/25/20 I filed a vehicle complaint based on the fact that the horn on my 2020 Santa FE had twice working, requiring the dealer to replace parts. (tracking number 11371071.) the horn has again stopped working and is back in the dealer's repair shop. The car currently has approximatately 5600 miles on it and was…
    Owner report to NHTSA, 2021, at 5,600 miles
  3. Transmission

    26 complaints · 12%

    Half of these problems showed up before 28,000 miles.

    The contact owns a 2020 Hyundai Santa FE. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond. The contact stated that he shifted to park(p), turned off, and restarted the vehicle, and the vehicle responded as needed. The contact…
    Owner report to NHTSA, 2023, at 30,595 miles
    The contact owns a 2020 Hyundai Santa FE. The contact stated that he received an unknown service campaign from the manufacturer indicating that a software update for emissions was needed. The vehicle was taken to a dealer where an ecu update was completed and an np001-sc9c2 was installed for the engine and…
    Owner report to NHTSA, 2026, at 25,051 miles
  4. Electrical

    25 complaints · 12%

    Half of these problems showed up before 3,000 miles. Parts named most often: instrument cluster/panel.

    With less than 1000 miles on the car, the horn stopped working intermittently. (the majority of the time it didn't.) the dealer kept the car for a week. The determination was that the "driver air bag clockspring has internal malfunction". The paperwork shows that it was replaced. Yesterday, approximately three weeks…
    Owner report to NHTSA, 2020, at 1,140 miles
    New 2020 santafe took delivery on january 4th, 2021, with less than 5000 miles on march 21st the vehicle refuse to start after it was started and shut off while we were sitting in a parking lot. While attempting to start it getting forward collusion warning but the engine would not crank. Towed to the local dealer was…
    Owner report to NHTSA, 2021, at 4,900 miles
  5. Visibility and wipers

    19 complaints · 9%

    Half of these problems showed up before 22,000 miles. Parts named most often: sun/moon roof assembly, defroster/defogger/hvac system.

    The contact owns a 2020 Hyundai Santa FE. The contact stated while driving 70 MPH, the contact heard a loud explosion. The contact felt the wind coming from the sunroof. The contact pulled over to the side of the road and saw that the glass sunroof had exploded and shattered. The contact stated that no object had…
    Owner report to NHTSA, 2021, at 15,000 miles
    The contact owns a 2020 Hyundai Santa FE. The contact stated that occasionally while driving at various speeds in hot climate, the air conditioning failed to blow cold air. No warning light was illuminated. The vehicle was taken to a local dealer however, the failure could not be replicated. The vehicle was taken to a…
    Owner report to NHTSA, 2025, at 29,000 miles
  6. Driver assistance

    19 complaints · 9%

    Parts named most often: warnings, automatic emergency braking, blind spot detection, assist.

    The 2020 Hyundai Santa FE foward collision avoidance assistance system is not functioning correctly. We have contacted Hyundai on multiple occasions without response. The system is braking in the middle of the road without and cause. No cars are in any proximity and the car brakes in the middle of the road. This has…
    Owner report to NHTSA, 2021, at 4,500 miles
    The contact owns a 2020 Hyundai Santa FE. The contact stated that while driving approximately 60-75 MPH, the automatic emergency braking system engaged erroneously, almost causing a crash. The contacted stated that the failure mostly occurred while driving at highway speeds with no other vehicle nearby. The vehicle…
    Owner report to NHTSA, 2026, at 90,000 miles
  7. Fuel system

    17 complaints · 8%

    Half of these problems showed up before 3,500 miles. Parts named most often: fuel injection system.

    I pulled into the driveway and put on the brakes when the vehicle accelerated and ran into the garage and the frame. There are tire marks on the cement showing the brakes were applied. I've had problems with the accelerate cutting out while on the freeway on ramp.
    Owner report to NHTSA, 2020, at 1,708 miles
    The contact owns a 2020 Hyundai Santa FE. The contact stated that while the vehicle was being transported, the contact learned that the gas cap had detached from the vehicle. The contact took the vehicle to o'brien Hyundai of fort myers (2850 colonial blvd, fort myers, fl 33966; ([phone]) where the gas cap was…
    Owner report to NHTSA, 2020, at 4,862 miles
  8. Brakes

    11 complaints · 5%

    The contact owns a 2020 Hyundai Santa FE. The contact stated that while her husband was driving at an undisclosed speed, the vehicle was not able to stop immediately whileâ the brake pedal was depressed, causing his vehicle to rear-end another vehicle. The failure recurred on a separate occasion while the contact's…
    Owner report to NHTSA, 2022, at 28,000 miles
    The contact owns a 2020 Hyundai Santa FE. The contact stated while driving approximately 15 MPH, while parking and while idling on different occasions, the brake pedal was depressed, but the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an…
    Owner report to NHTSA, 2026, at 79,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2020 Hyundai Santa FE recalls

  1. Equipment: trailer hitches

    ⚠ Park outsideNHTSA 23V181000 · March 17, 2023 · 584,784 vehicles

    Risk: A fire while parked or driving can increase the risk of injury.

    Fix: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting may 16, 2023. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22v-633.

    Full defect summary

    Hyundai motor america (hyundai) is recalling certain 2019-2023 santa fe, 2021-2023 santa fe hev, 2022-2023 santa fe plug-in hev and santa cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (pcb) may cause an electrical short, which can result in a fire.

  2. Visibility and wipers: windshield

    NHTSA 21V00M000 · December 28, 2021 · 26,413 vehicles

    Risk: A windshield that detaches from a vehicle during a crash can increase the risk of injury.

    Fix: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed june 20, 2022. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.

    Full defect summary

    Hyundai motor america (hyundai) is recalling certain 2020-2021 santa fe, 2021 sonata, and elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2020 Hyundai Santa FE

What are the most common problems with the 2020 Hyundai Santa FE?
By NHTSA owner complaints: engine (85 complaints, typically around 43,000 miles); other or unspecified (42 complaints, typically around 3,000 miles); transmission (26 complaints, typically around 28,000 miles).
How many recalls does the 2020 Hyundai Santa FE have?
2 recalls listed by NHTSA, the latest from March 17, 2023 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2020 a bad year for the Hyundai Santa FE?
It is 14th of 26 Santa FE model years by number of complaints, with 216 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Hyundai Santa FE years

Hyundai Santa FE problems by year