KnownCarProblems2013 Infiniti JX35 Problems and Recalls
Owners filed 280 complaints with NHTSA about the 2013 Infiniti JX35, most often about the air bags (31% of complaints, typically around 7,500 miles). It is the most complained-about JX35 model year since 2000 and has 7 recalls.
Most common 2013 Infiniti JX35 problems
Air bags
87 complaints · 31%Half of these problems showed up before 7,500 miles. Parts named most often: frontal, sensor.
The passenger side airbag "off" light comes on intermittently when there is a front adult passenger in the seat. Both myself (145#) and my 13 year old son (115#) have had it occur on multiple occasions. I have taken it to the dealer twice (7/8/13 and 1/6/14) and was told the dealership could not duplicate the problem.…
While a normal sized person was in passenger seat, air bag light turned on, thus rendering air bag off and non operational if needed in a crash. Additionally, if a person was seated in the car passenger seat, got out of car, and then returned to seat, the air bag light would turn on and render the air bag non…
Transmission
79 complaints · 28%Half of these problems showed up before 99,500 miles. Parts named most often: automatic transmission.
In september of 2016, my car exhibited a shuddering motion when driving. It was found to be a faulty transmission and was replaced at ~ 85,000 miles. It was passed the warranty period and was paid out of pocket. Approximately, one month ago my wife experienced the same problem and was towed to a local nissan…
Infiniti JX35 2013 had transmission issues and a recall at 45000 miles. Dealership claims to have fixed the problem and extended warranty. Immediately after warranty runs out the transmission begins to have a problem again. This is a significant safety issue as it most often occurs when trying to accelerate and the…
Electrical
36 complaints · 13%Half of these problems showed up before 12,000 miles. Parts named most often: instrument panel.
As I started the car after a long day of work, I discovered that the dashboard is not functional, completely dead. Blinkers, gas meter, speed meter, cruise, lights did not work. I called brookpark infinity who told me that the fuse was out and replaced it. They did not have any explanation why this happened in a new…
The contact owns a 2013 Infiniti JX35. While driving at 40 MPH, the passenger side air bag warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer multiple times. The technician was unable to diagnose or repaired the failure. The vehicle was previously repaired under…
Brakes
27 complaints · 10%Half of these problems showed up before 23,000 miles. Parts named most often: antilock/traction control/electronic limited slip.
The contact owns a 2013 Infiniti JX35. The contact was driving approximately 20 MPH, when the brakes became unresponsive. As a result, the contact crashed into the rear of another vehicle. There were no injuries. A police report was not filed. The vehicle was towed to the dealer for diagnosis. The manufacturer was…
My jx has tightened the seat belts in the front so hard that it pulled me and my passenger back into our seats, the motor engaged. When this happens, the brakes go very soft before the set belts tighten. I have ended up in the middle of an intersection a few times. The dealer could not find anything wrong, this has…
Other or unspecified
24 complaints · 9%Half of these problems showed up before 55,000 miles.
The Infiniti visors break next to wear they connect to the car roof. This results in visors that won't stay up and impair the driver's vision. A web search demonstrated that this is a known issue for the jx and the nissan equivalent. It appears the plastics that holds the visor is broken. Both visors have the same…
While driving on hwy 49 south of jackson, ms, with no vehicles in front of her and nothing overhead, the sunroof of my wife's car exploded with a loud bang, causing a repair bill of over $1200.00.
Engine
16 complaints · 6%Half of these problems showed up before 68,500 miles.
Was accelerating after making a turn, car refused to accelerate. Actual speed of car ~15mph odometer reported 40mph, 5 seconds later odometer jumped from 40mph - 60mph car is going about ~30mph. The car is making extremely loud transmission noises but not accelerating the gas pedal is to the floor. This is an ongoing…
Broken o-ring seal between transfer case and CVT assembly - transmission fluid leaking from transfer case seal - this came up after 5years of the car - JX35 was the firs model and has multiple defects and I believe this is one of them as we do not see issues with transmission this came up at service check
Lights
15 complaints · 5%Half of these problems showed up before 74,000 miles. Parts named most often: headlights.
While driving my vehicle on city street I notice that my car seemed powerless when I pressed on the gas pedel also started to shudder an vibrate. Also notice that my headlight was starting to obtain moisture in them.
While driving the car (after few minutes after engine start), the entire instrument panel cluster (dashboard) went dead - no panel lights, none of the gauges - temperature, fuel, RPM, speedometer, etc. On the instrument cluster were working. The car ran normally - acceleration, braking, with all the lights (headlight…
Speed control
13 complaints · 5%Half of these problems showed up before 42,000 miles.
The contact owns a 2013 Infiniti JX35. While driving 55 MPH, the vehicle experienced unintended acceleration without warning. The vehicle was not diagnosed nor reapired. The manufacturer was not notified of the failure. The failure mileage was 42,000.
Vehicle is equipped with forward collision prevention. While driving with cruise control on, vehicle will occasionally brake even though there is no vehicle in front. There is usually an 18-wheeler in the right lane at the time. Dealer and manufacturer state that they aren't able to reproduce and that there are no…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2013 Infiniti JX35 recalls
Air bags: occupant classification
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet city express owners will be notified by general motors. Dealers will reprogram the air bag control unit (acu) and ocs electronic control unit (ecu) in altima, maxima, murano, rogue, and sentra vehicles, and replace the ocs ecu in leaf, nv200, nv200 taxi, pathfinder, infiniti q50, jx35, and qx60 and chevrolet city express vehicles, free of charge. Interim notices were sent to owners on may 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact nissan customer service at 1-800-867-7669, infiniti customer ser
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima, 2013-2016 nissan altima, nv200, leaf, sentra, and pathfinder, 2014-2016 nissan nv200 taxi, infiniti qx60, qx60 hybrid, and q50 hybrid, 2014-2017 nissan rogue and infiniti q50, 2015-2016 nissan murano, murano hybrid, and chevrolet city express, 2014-2015 nissan pathfinder hybrid, and 2013 infiniti jx35 vehicles. In these vehicles, the front seat passenger occupant classification system (ocs) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Air bags: occupant classification
Risk: If the ocs does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Fix: Nissan will notify owners, and dealers will update the ocs software, free of charge. The recall began on november 30, 2015. Owners may contact nissan at 1-800-647-7261.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2013-2015 altima and pathfinder vehicles, 2013-2014 nissan sentra vehicles, 2013 infiniti jx35 vehicles, 2014-2015 infiniti qx60 vehicles and 2014 infiniti qx60 hybrid vehicles. The affected vehicles received an incorrect occupant classification system (ocs) control unit during a repair. These ocs control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
Body and structure: hinge and attachments
Risk: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
Fix: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on march 9, 2015. Owners may contact nissan customer service at 1-800-647-7261.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2013-2014 nissan pathfinder vehicles manufactured june 20, 2012, to november 18, 2013, 2014 nissan pathfinder hybrid vehicles manufactured july 18, 2013, to november 18, 2013, 2013 infiniti jx35 vehicles manufactured november 29, 2011, to june 14, 2013, and 2014 qx60 vehicles manufactured may 16, 2013, to november 18, 2013, and 2014 infiniti qx60 hybrid vehicles manufactured july 18, 2013, to november 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
Air bags: frontal
Risk: If the ocs does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Fix: Nissan will notify owners, and dealers will update the ocs software, free of charge. The recall began on april 14, 2014. Owners may contact nissan at 1-800-647-7261.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2013-2014 altima, leaf, pathfinder, and sentra, model year 2013 nv200 (aka taxi) and infiniti jx35 and model year 2014 infiniti q50 and qx60 vehicles. In the affected vehicles, the occupant classification system (ocs) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Electrical: software
Risk: The increased stopping distance may increase the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on november 18, 2013. Owners may contact nissan at 1-800-647-7261.
Full defect summary
Nissan is recalling certain model year 2013-2014 nissan pathfinder vehicles manufactured april 18, 2012, through september 20, 2013; model year 2013 infiniti jx35 vehicles manufactured september 15, 2011, through january 16, 2013; and model year 2014 infiniti qx60 vehicles manufactured january 17, 2013, through september 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.
Air bags
Risk: If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Fix: Nissan will notify owners, and dealers will inspect the ods sensors and replace them as neccessary, free of charge. The recall began on may 6, 2013. Owners may contact nissan customer service at 1-800-647-7261.
Full defect summary
Nissan is recalling certain model year 2013 altima, leaf, pathfinder, sentra, and infiniti jx35 vehicles. Sensors within the passenger occupant detection system (ods) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
Fuel system: tank assembly
Risk: If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash.
Fix: Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new o-ring, free of charge. The recall began on september 10, 2012. Owners may contact nissan customer service at 1-800-647-7261.
Full defect summary
Nissan is recalling certain model year 2013 infiniti jx35 vehicles manufactured from february 15, 2012, through june 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Occupant classification system failure
Summary
In may 2016, nissan north america issued a safety recall (16v-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.nissan models: certain model year 2013-2016 altima, 2013-2016 leaf, 2016-2017 maxima, 2015-016 murano and murano hybrid, 2013-2016 pathfinder, 2014-2015 pathfinder hybrid, 2014-2017 rogue, 2013-2016 sentra, 2013-2016 nv200, and 2014-2016 taxi.infiniti models: certain model year 2013 jx35, 2014-2017 q50, 2014-2016 q50 hybrid, and 2014-2016 qx60 and qx60 hybrid.chevrolet m
Occupant classification system failure
Summary
In april 2014, nissan north america launched safety recall 14v-138 to address problems with the occupant classification system (ocs) algorithm in the following vehicles: model year (my) 2013-2014 nissan altima, pathfinder, sentra and leaf; my 2013 infiniti jx35; my 2014 infiniti qx60 and q50; and my 2013 nissan nv 200/taxi vehicles.according to nissan, the ocs may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.in march 2015, the office of defects investigation (odi) opened this recall query after the agency received approximately 124 complaints alleging problems with the ocs after the recall repairs and/or o
Collision mitigation system malfunction
Summary
The office of defects investigation (odi) analyzed complaint data provided by nissan as well as complaints submitted to odi from consumers. In total, there were 2 unique reports alleging inappropriate autonomous brake activation while driving.during pe12-022, nissan identified a condition in model year (my) 2013 infiniti jx 35 that may result in inappropriate autonomous activation of emergency breaking by the intelligent brake assist (iba). According to nissan, unique road environment anomalies can affect proper iba operation and may cause iba activation where it is not needed.odi investigators were able to replicate the anomaly and found iba interventions are extremely brief and may interru
Questions about the 2013 Infiniti JX35
- What are the most common problems with the 2013 Infiniti JX35?
- By NHTSA owner complaints: air bags (87 complaints, typically around 7,500 miles); transmission (79 complaints, typically around 99,500 miles); electrical (36 complaints, typically around 12,000 miles).
- How many recalls does the 2013 Infiniti JX35 have?
- 7 recalls listed by NHTSA, the latest from April 26, 2016 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2013 a bad year for the Infiniti JX35?
- It is the most complained-about JX35 model year since 2000, with 280 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.
Other Infiniti JX35 years
- 2013