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2017 Infiniti QX30 Problems and Recalls

Owners filed 33 complaints with NHTSA about the 2017 Infiniti QX30, most often about the air bags (33% of complaints, typically around 56,000 miles). It is the most complained-about QX30 model year since 2000 and has 4 recalls.

Complaints33
Recalls4
Crashes reported3
Fires reported0
Injuries reported3

Most common 2017 Infiniti QX30 problems

  1. Air bags

    11 complaints · 33%

    Half of these problems showed up before 56,000 miles.

    The contact owns a 2017 Infiniti QX30. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. Additionally, while reversing into the garage there was a popping sound coming from the steering column and the horn became inoperable. The cause of the failure was not yet…
    Owner report to NHTSA, 2026, at 56,000 miles
    The contact owned a 2017 Infiniti QX30. The contact stated that, while his wife was driving at an undisclosed speed on a highway, another vehicle suddenly merged into her lane. The driver was unable to react and collided with the rear of the vehicle. As a result, the vehicle swerved out of the lane towards the right…
    Owner report to NHTSA, 2025, at 50,000 miles
  2. Electrical

    8 complaints · 24%

    Parts named most often: instrument cluster/panel, horn.

    Navigation screen goes black sometimes when vehicle is put in reverse. This is a safety concern because of the limited visibility of the QX30, especially when backing up.
    Owner report to NHTSA, 2018, at 14,500 miles
    The contact owns a 2017 Infiniti QX30. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. Additionally, while reversing into the garage there was a popping sound coming from the steering column and the horn became inoperable. The cause of the failure was not yet…
    Owner report to NHTSA, 2026, at 56,000 miles
  3. Steering

    7 complaints · 21%

    This vehicle is an absolute hazard. The brakes and power steering will fail while driving, and the vehicle will be slow to accelerate while this happens. I have personally had two near accidents when this occurs. I have researched and found that I am far from the only person with this issue and Infiniti doesn't seem…
    Owner report to NHTSA, 2021, at 30,000 miles
    The contact owns a 2017 Infiniti QX30. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. Additionally, while reversing into the garage there was a popping sound coming from the steering column and the horn became inoperable. The cause of the failure was not yet…
    Owner report to NHTSA, 2026, at 56,000 miles
  4. Transmission

    5 complaints · 15%

    Half of these problems showed up before 25,000 miles.

    This complaint is that of serious health and safety risk ignored with ignorance and belligerence by Infiniti. The QX30 is an automatic transmission car that is not just rolling backwards while in drive however it appeard to be driving backwards in drive. While the QX30 is stationary on an city or highway, with or…
    Owner report to NHTSA, 2019, at 25,000 miles
    The contact owns a 2017 Infiniti QX30. While the vehicle was at a stop sign, it rolled backwards and an unknown red indicator illuminated. The contact had to make sure the brake pedal was depressed to prevent the risk of a crash. The failure occurred several times. J.b.a. Infiniti (8431 baltimore national pike…
    Owner report to NHTSA, 2019, at 25,000 miles
  5. Other or unspecified

    4 complaints · 12%

    Was driving car and windshield began to freeze over with frost. Came to complete stop in residential street, and the car was stationary. I then pressed park button and opened car door to get out to scrape windshield more. Car did not go into park and began to roll, pulling me out and to the ground and and my left…
    Owner report to NHTSA, 2018, at 28,000 miles
    This complaint is that of serious health and safety risk ignored with ignorance and belligerence by Infiniti. The QX30 is an automatic transmission car that is not just rolling backwards while in drive however it appeard to be driving backwards in drive. While the QX30 is stationary on an city or highway, with or…
    Owner report to NHTSA, 2019, at 25,000 miles
  6. Brakes

    4 complaints · 12%

    I purchased this car on 3/18/2017 and the brake pedal is too close to the accelerator.this is a safety issue since there is not enough room for a person to depress brake with out hitting the accelerator pedal.I have almost gotten in an accident driving the car due to this issue on a city street while turning.I called…
    Owner report to NHTSA, 2017, at 1,100 miles
    The contact owns a 2017 Infiniti QX30. While the vehicle was at a stop sign, it rolled backwards and an unknown red indicator illuminated. The contact had to make sure the brake pedal was depressed to prevent the risk of a crash. The failure occurred several times. J.b.a. Infiniti (8431 baltimore national pike…
    Owner report to NHTSA, 2019, at 25,000 miles
  7. Visibility and wipers

    4 complaints · 12%

    The speed at which the windshield wipers function is not safe. These speed is too slow and as a result does not clear the water off of the windshield. Visibility is poor as you cannot see thru the water that remains on windsheid. Unacceptable. I reported to infinity and took to dealership. The advised functioning as…
    Owner report to NHTSA, 2018, at 6,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2017 Infiniti QX30 recalls

  1. Steering: shaft sector

    NHTSA 21V419000 · June 2, 2021 · 1,959 vehicles

    Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

    Fix: Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on july 30, 2021. Owners may contact nissan customer service at 1-800-867-7669. Nissan's number for this recall is pg1cf.

    Full defect summary

    Nissan north america, inc. (nissan) is recalling certain 2017 infiniti qx30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

  2. Air bags: frontal

    NHTSA 17V691000 · November 1, 2017 · 17,507 vehicles

    Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

    Fix: Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began march 26, 2018. Owners may contact infiniti customer service at 1-800-622-6200, option 7.

    Full defect summary

    Nissan north america, inc. (nissan) is recalling 2017-2018 infiniti qx30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

  3. Air bags: side/window

    NHTSA 17V143000 · March 6, 2017 · 79 vehicles

    Risk: If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.

    Fix: Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on may 2, 2017. Owners may contact infiniti customer service at 1-800-662-6200.

    Full defect summary

    Nissan north america inc. (nissan) is recalling certain 2017 infiniti qx30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.

  4. Air bags: inflator module

    NHTSA 16V939000 · December 28, 2016 · 509 vehicles

    Risk: A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.

    Fix: Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on march 21, 2017. Owners may contact nissan customer service at 1-800-647-7261.

    Full defect summary

    Nissan north america, inc. (nissan) is recalling certain 2017 infiniti qx30 vehicles manufactured august 11, 2016, to september 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2017 Infiniti QX30

What are the most common problems with the 2017 Infiniti QX30?
By NHTSA owner complaints: air bags (11 complaints, typically around 56,000 miles); electrical (8 complaints); steering (7 complaints).
How many recalls does the 2017 Infiniti QX30 have?
4 recalls listed by NHTSA, the latest from June 2, 2021 (steering). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2017 a bad year for the Infiniti QX30?
It is the most complained-about QX30 model year since 2000, with 33 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Infiniti QX30 years

Infiniti QX30 problems by year