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2000 Infiniti QX4 Problems and Recalls

Owners filed 28 complaints with NHTSA about the 2000 Infiniti QX4, most often about the body and structure (36% of complaints, typically around 195,500 miles). It is the 3rd most complained-about QX4 model year since 2000 and has 3 recalls.

Complaints28
Recalls3
Crashes reported1
Fires reported1
Injuries reported2

Most common 2000 Infiniti QX4 problems

  1. Body and structure

    10 complaints · 36%

    Half of these problems showed up before 195,500 miles. Parts named most often: body, frame and members.

    Infiniti QX4 2000. We took the vehicle in for normal service and maintenance and were informed that the vehicle has critical frame failure due to corrosion on front left drivers side wheel. Excessive corrosion and rot to front apron, frame and mounting brackets. Vehicle cannot be repaired and is deemed unsafe to drive…
    Owner report to NHTSA, 2011, at 193,165 miles
    The contact owns a 2000 Infiniti QX4. The contact stated that while driving approximately 40 MPH, all steering control was lost. The contact was able to maneuver the vehicle to the shoulder of the road where it was stopped. The vehicle was then towed home and inspected by an independent mechanic, who stated that there…
    Owner report to NHTSA, 2011, at 198,000 miles
  2. Suspension

    9 complaints · 32%

    Half of these problems showed up before 174,000 miles. Parts named most often: front.

    I was told about a recall on this vehicle due to frame body strut housing corrosion, I'm hearing a clicking sound as I proceed to make turns now. I took it in to be looked at to see if noise I was hearing could be repaired, upon the mechanic placing the vehicle on the lift he noticed the corrosion on front end of the…
    Owner report to NHTSA, 2015, at 174,185 miles
    When driving the vehicle above 45 MPH, the vehicle started shaking and swaying making it very difficult to keep the vehicle on the road. Took the vehicle to an Infiniti dealer who stated in their inspection report, "found passenger side frame rail mount (cradle to frame) broken and cracked". Verbally the dealer said…
    Owner report to NHTSA, 2015, at 156,000 miles
  3. Fuel system

    5 complaints · 18%

    Parts named most often: delivery.

    Tl contact owns a 2000 Infiniti QX4. The fuel filler pipe has a large hole due to rust, which caused fuel to leak out of it when filling up the fuel tank. The contact was unaware of the defect until he received a recall notice from nissan. Within the same week of receiving the notice, the failure began. He called his…
    Owner report to NHTSA, 2008, at 110,000 miles
    Tl contact owns a 2000 Infiniti QX4. The contact received a recall notice for NHTSA campaign id number 07v435000 (fuel system, gasoline:storage:tank assembly:filler pipe and cap) and called the dealer for an appointment. She was advised that the nearest dealer was three hours away. The manufacturer stated that she…
    Owner report to NHTSA, 2009, at 88,000 miles
  4. Steering

    5 complaints · 18%

    Half of these problems showed up before 156,000 miles.

    When driving the vehicle above 45 MPH, the vehicle started shaking and swaying making it very difficult to keep the vehicle on the road. Took the vehicle to an Infiniti dealer who stated in their inspection report, "found passenger side frame rail mount (cradle to frame) broken and cracked". Verbally the dealer said…
    Owner report to NHTSA, 2015, at 156,000 miles
    The contact inspected a 2000 Infiniti QX4. The contact stated that when the driver turned the ignition to the on position, the steering wheel seized without warning. The vehicle was towed to an independent mechanic where it was diagnosed that steering shaft column was fractured and needed to be replaced. The vehicle…
    Owner report to NHTSA, 2015, at 129,000 miles
  5. Electrical

    3 complaints · 11%

    Parts named most often: ignition.

    The contact owns a 2000 Infiniti QX4. The contact stated that the gauges and the lighting on the instrument panel would fail on an intermittent basis when driving 30 MPH and above. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure but provided no…
    Owner report to NHTSA, 2011, at 87,500 miles
  6. Other or unspecified

    3 complaints · 11%

    I was told about a recall on this vehicle due to frame body strut housing corrosion, I'm hearing a clicking sound as I proceed to make turns now. I took it in to be looked at to see if noise I was hearing could be repaired, upon the mechanic placing the vehicle on the lift he noticed the corrosion on front end of the…
    Owner report to NHTSA, 2015, at 174,185 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2000 Infiniti QX4 recalls

  1. Suspension: front

    NHTSA 11V244000 · April 20, 2011 · 195,991 vehicles

    Risk: The strut housing may crack and pull away from the inner hood ledge assembly. This may lead to grinding noises, increased steering effort, and possibly the steering column to break, resulting in the loss of steering control, which could result in a crash.

    Fix: Nissan will inspect the strut housing and repair the vehicles as necessary, free of charge. An interim notification letter was sent out in may 2011. The second notice was mailed on july 25, 2011. Owners may contact nissan at 1-800-647-7261.

    Full defect summary

    Nissan is recalling certain model year 1996-2004 pathfinder and model year 1997-2003 infiniti qx4 vehicles originally sold, or currently registered in, connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington d.c., west virginia and wisconsin. In areas of the country in which heavy concentrations of road salt are used, a mixture of snow/water and salt may enter an assembly location hole in the upper strut housing, causing water to collect at the mating surface of the strut housing panel and the inner hood ledge assembly. Over time, this snow/water and salt intrusion may result in corrosion of the strut tower housing in some subject vehicles.

  2. Fuel system: filler pipe and cap

    NHTSA 07V435000 · September 18, 2007 · 372,250 vehicles

    Risk: This may result in surface rust but not perforation of the tube. However, in those areas of the country which use heavy concentrations of road salt in the winter, if a mixture of snow/water and salt makes contact with the bare metal, corrosion may occur to a degree which results in perforation of the tube. In this case fuel leakage may occur when filling the tank. Fuel leakage, in the presence of an ignition source, could result in a fire.

    Fix: Dealers will replace the fuel filler tube assembly with a new one with an improved coating process. The recall began on november 26, 2007. Owners may contact nissan at 1-800-647-7261.

    Full defect summary

    On certain vehicles originally sold in or currently registered in the states of connecticut, delaware, iowa, illinois, indiana, kentucky, massachusetts, maine, maryland, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, tennessee, vermont, virginia, west virginia , wisconsin and the district of columbia, during the coating process of the fuel filler tube assembly, an insufficient amount of coating may have been applied at the lower mounting bracket. This could result in an opening in the coating which can allow water to enter and make contact with the bare metal of the tube.

  3. Electrical: ignition

    NHTSA 00V410000 · December 5, 2000 · 9,200 vehicles

    Risk: If this occurs, the steering wheel lock rod can move, which could lock the steering wheel, increasing the risk of a crash.

    Fix: Dealers will inspect the ignition lock assembly and assemblies with loose or missing end cap connector pins will be replaced. A ring clip will be installed on all others to prevent loosening of the pins.

    Full defect summary

    Vehicle description: passenger vehicles. These vehicles may have an ignition lock assembly with improperly seated key cylinder cap connector pins. Vibration can cause the connecting pins to loosen and/or fall out allowing the key cylinder cap to disengage from the key cylinder.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2000 Infiniti QX4

What are the most common problems with the 2000 Infiniti QX4?
By NHTSA owner complaints: body and structure (10 complaints, typically around 195,500 miles); suspension (9 complaints, typically around 174,000 miles); fuel system (5 complaints).
How many recalls does the 2000 Infiniti QX4 have?
3 recalls listed by NHTSA, the latest from April 20, 2011 (suspension). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2000 a bad year for the Infiniti QX4?
It is the 3rd most complained-about QX4 model year since 2000, with 28 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Infiniti QX4 years

Infiniti QX4 problems by year