KnownCarProblems2020 Infiniti QX50 Problems and Recalls
Owners filed 33 complaints with NHTSA about the 2020 Infiniti QX50, most often about the engine (67% of complaints). It is the 3rd most complained-about QX50 model year since 2000 and has 2 recalls.
Most common 2020 Infiniti QX50 problems
Engine
22 complaints · 67%Fuel smell coming from the vehicle when parkied in the garage. Has been check out twice. 1 st time Infiniti could not find any issue, but told me they were looking into it under engineering review. 2 months later after living with the smell brought it back they had a Infiniti engineer look at it. Now they are telling…
The contact owns a 2020 Infiniti QX50. The contact stated that the vehicle was repaired under NHTSA campaign: 25v437000 (engine and engine cooling) however, other failures occurred. The contact stated that after the vehicle was dropped off by the local dealer, the front passengerâs side tire deflated. The vehicle…
Driver assistance
7 complaints · 21%Parts named most often: automatic emergency braking, warnings, adaptive cruise control, assist.
The contact owns a 2020 infinity QX50. The contact stated that while driving on the highway at 70 MPH, the vehicle started making an abnormal sound, and the vehicle stopped unintendedly. The contact was grateful that she was not involved in an accident because there was traffic nearby. The contact was able to continue…
Electrical
4 complaints · 12%Car abruptly stalls while driving. Has occurred 3 times. Dramatically increasing a chance of collision. Navigation always gets me lost. Navigation and other screen goes black and restarts while driving. Audio/radio comes on while driving on it's own when I want music off. Touch screen applications like changing radio…
Transmission
4 complaints · 12%Other or unspecified
3 complaints · 9%Car abruptly stalls while driving. Has occurred 3 times. Dramatically increasing a chance of collision. Navigation always gets me lost. Navigation and other screen goes black and restarts while driving. Audio/radio comes on while driving on it's own when I want music off. Touch screen applications like changing radio…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Infiniti QX50 recalls
Engine: hard parts internal/mechanical
Risk: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
Fix: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed april 8, 2026. Owners may contact nissan's customer service at 800-647-7261 or infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are r25a8/a9 and r25b1/b2.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain 2021-2024 rogue, 2019-2020 altima, 2019-2022 infiniti qx50, and 2022 infiniti qx55 vehicles equipped with 3-cylinder 1.5l or 4-cylinder 2.0l variable compression turbo (vc-turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Equipment: labels
Risk: Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.
Fix: Infiniti will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began march 17, 2021. Owners may contact infiniti customer service at 1-800-662-6200. Infiniti's number for this recall is pc788.
Full defect summary
Nissan north america, inc. (infiniti) is recalling certain 2020 infiniti qx50 vehicles. The text of the tire and loading information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 110, "tire selection and rims."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Complete loss of motive power due to engine failure
Summary
On december 13, 2023, the office of defects investigation (odi) opened pe23-023 to investigate allegations of engine failures leading to loss of motive power in model year (my) 2021-2023 nissan rogue; my 2019-2021 nissan altima; and my 2019-2021 infiniti qx50 vehicles. At that time, odi had received 6 vehicle owner questionnaires (voq) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5l or 4-cylinder 2.0l variable compression turbo (vc-turbo) engines. Odi also identified early warning reports describin
Questions about the 2020 Infiniti QX50
- What are the most common problems with the 2020 Infiniti QX50?
- By NHTSA owner complaints: engine (22 complaints); driver assistance (7 complaints); electrical (4 complaints).
- How many recalls does the 2020 Infiniti QX50 have?
- 2 recalls listed by NHTSA, the latest from June 27, 2025 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Infiniti QX50?
- It is the 3rd most complained-about QX50 model year since 2000, with 33 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.