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2014 Infiniti QX60 Hybrid Problems and Recalls
Owners filed 31 complaints with NHTSA about the 2014 Infiniti QX60 Hybrid, most often about the transmission (61% of complaints, typically around 42,500 miles). It is the most complained-about QX60 Hybrid model year since 2000 and has 4 recalls.
Most common 2014 Infiniti QX60 Hybrid problems
Transmission
19 complaints · 61%Half of these problems showed up before 42,500 miles. Parts named most often: driveline.
Automatic transmission zerks and lurches, and sometimes fails to engage when starting from full stop. The same issue occurs when trying to reverse. The issue is especially a problem when starting from a full stop on a hill. The beverly hills Infiniti repair garage said they could not duplicate the issue, yet it is a…
When I try to accelerate the car pauses/delays before moving. When I place the car in reverse the engine sound like its racing and its barely moving.this happens when I first go to accelerate from a stationary position. The reverse just started today 01/22/2019 but the delay in accelerating from when I first purchased…
Engine
9 complaints · 29%Half of these problems showed up before 80,500 miles.
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the vehicle stability assist (vsa) system warning light and the brake system failure warning light were illuminated. The vehicle was taken to the dealer; however, no…
The contact owns a 2014 Infiniti QX60 Hybrid. While driving various speeds, the vehicle shook and jerked violently. Additionally, an abnormal knocking noise was heard and the check engine indicator illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure…
Hybrid system
4 complaints · 13%The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA campaign number: 21v774000 (engine and engine cooling…
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the vehicle stability assist (vsa) system warning light and the brake system failure warning light were illuminated. The vehicle was taken to the dealer; however, no…
Electrical
3 complaints · 10%Separate but related issues: 1) crash- car was parked at a gas station with nobody inside; after a minute or two it reversed, turned, came to a stop, then moved forward and crashed into a wall. Have gas station surveillance video footage to show. Has been described as "haunted." perhaps related to accident avoidance…
The contact owns a 2014 Infiniti QX60 Hybrid. While driving approximately 30 MPH uphill, the vehicle jerked and lost power without warning. The failure occurred several times. The dealer diagnosed that the CVT needed to be reprogrammed or replaced. The vehicle was not repaired. The contact received an extended…
Other or unspecified
3 complaints · 10%Separate but related issues: 1) crash- car was parked at a gas station with nobody inside; after a minute or two it reversed, turned, came to a stop, then moved forward and crashed into a wall. Have gas station surveillance video footage to show. Has been described as "haunted." perhaps related to accident avoidance…
Vehicle is moving when parked in inclined position. Removing the vehicle from "park" on a inclined road it is moving freely. We have parked on a inclined road and as soon as I remove it from park to reverse it went forward freely. I have to hit the gas full, in order to control the vehicle.
Speed control
3 complaints · 10%I have two concerns that need to be addressed because they have been going on for a few years. The car would short of 'stall' during acceleration (car is still on)no matter which driving mode (eco, standard or sport), which is a major concern. It had a recall on the software a few years ago, which apparently was…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Infiniti QX60 Hybrid recalls
Engine: software
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will reprogram the hpcm software, free of charge. Owner notification letters were mailed march 31, 2022. Owners may contact nissan customer service at 1-800-867-7669 or infiniti customer service at 1-800-662-6200. Nissan's numbers for this recall are r21b4 and r21b5.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain 2014-2015 nissan pathfinder hybrid, 2015-2016 murano hybrid, and 2014-2017 infiniti qx60 hybrid vehicles. The hybrid powertrain control module (hpcm) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Air bags: occupant classification
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet city express owners will be notified by general motors. Dealers will reprogram the air bag control unit (acu) and ocs electronic control unit (ecu) in altima, maxima, murano, rogue, and sentra vehicles, and replace the ocs ecu in leaf, nv200, nv200 taxi, pathfinder, infiniti q50, jx35, and qx60 and chevrolet city express vehicles, free of charge. Interim notices were sent to owners on may 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact nissan customer service at 1-800-867-7669, infiniti customer ser
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima, 2013-2016 nissan altima, nv200, leaf, sentra, and pathfinder, 2014-2016 nissan nv200 taxi, infiniti qx60, qx60 hybrid, and q50 hybrid, 2014-2017 nissan rogue and infiniti q50, 2015-2016 nissan murano, murano hybrid, and chevrolet city express, 2014-2015 nissan pathfinder hybrid, and 2013 infiniti jx35 vehicles. In these vehicles, the front seat passenger occupant classification system (ocs) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Air bags: occupant classification
Risk: If the ocs does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Fix: Nissan will notify owners, and dealers will update the ocs software, free of charge. The recall began on november 30, 2015. Owners may contact nissan at 1-800-647-7261.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2013-2015 altima and pathfinder vehicles, 2013-2014 nissan sentra vehicles, 2013 infiniti jx35 vehicles, 2014-2015 infiniti qx60 vehicles and 2014 infiniti qx60 hybrid vehicles. The affected vehicles received an incorrect occupant classification system (ocs) control unit during a repair. These ocs control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
Body and structure: hinge and attachments
Risk: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
Fix: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on march 9, 2015. Owners may contact nissan customer service at 1-800-647-7261.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2013-2014 nissan pathfinder vehicles manufactured june 20, 2012, to november 18, 2013, 2014 nissan pathfinder hybrid vehicles manufactured july 18, 2013, to november 18, 2013, 2013 infiniti jx35 vehicles manufactured november 29, 2011, to june 14, 2013, and 2014 qx60 vehicles manufactured may 16, 2013, to november 18, 2013, and 2014 infiniti qx60 hybrid vehicles manufactured july 18, 2013, to november 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Pedestrian alert sounds
Summary
Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at NHTSA.gov under odi number 11486072. Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.on january 27, 2023, NHTSA opened defect petition (dp) 22-005 to evaluate the subject matt
Occupant classification system failure
Summary
In april 2014, nissan north america launched safety recall 14v-138 to address problems with the occupant classification system (ocs) algorithm in the following vehicles: model year (my) 2013-2014 nissan altima, pathfinder, sentra and leaf; my 2013 infiniti jx35; my 2014 infiniti qx60 and q50; and my 2013 nissan nv 200/taxi vehicles.according to nissan, the ocs may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.in march 2015, the office of defects investigation (odi) opened this recall query after the agency received approximately 124 complaints alleging problems with the ocs after the recall repairs and/or o
Questions about the 2014 Infiniti QX60 Hybrid
- What are the most common problems with the 2014 Infiniti QX60 Hybrid?
- By NHTSA owner complaints: transmission (19 complaints, typically around 42,500 miles); engine (9 complaints, typically around 80,500 miles); hybrid system (4 complaints).
- How many recalls does the 2014 Infiniti QX60 Hybrid have?
- 4 recalls listed by NHTSA, the latest from October 4, 2021 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Infiniti QX60 Hybrid?
- It is the most complained-about QX60 Hybrid model year since 2000, with 31 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.
Other Infiniti QX60 Hybrid years
- 2014