KnownCarProblems2014 Infiniti QX60 Problems and Recalls
Owners filed 199 complaints with NHTSA about the 2014 Infiniti QX60, most often about the transmission (50% of complaints, typically around 80,000 miles). It is the most complained-about QX60 model year since 2000 and has 7 recalls.
Most common 2014 Infiniti QX60 problems
Transmission
99 complaints · 50%Half of these problems showed up before 80,000 miles. Parts named most often: automatic transmission.
Same issue many others noted, which is the transmission jerking at low speed and over-revving/jolting on acceleration from a stop. When trying to coast at low speed in traffic the car shudders so badly I have to just stop. Seems especially pronounced as the vehicle transitions from e-drive to the gas engine. We bought…
When starting from a standstill, the car jerks and hesitates to move. Several times I have been taking a left and as I push the gas, the car just does nothing and I'm afraid I'll be sitting in the middle of the two lane highway unable to get out of the way of oncoming traffic. As others have noted, the transmission…
Engine
31 complaints · 16%Half of these problems showed up before 85,000 miles. Parts named most often: cooling system.
While driving my car losses normal speed and stops responding to me trying to accelerate even after I hit the pedal all the way to the floor, car keeps slowly moving but doesn't pick up the speed. Sometimes its jerking on its own and do not respond to my pressure on the gas pedal. Seesm to be realated to similar issue…
My car is a hybrid in 2016 Infiniti changed out the transmission because of a shuddering problem then in 2018 they changed out the catalyst convertor in 08- 2020 I had to change AC compressor now in 9-2020 shuddering is starting
Other or unspecified
30 complaints · 15%Half of these problems showed up before 60,000 miles.
The steering wheel when im drivring and try to turn the car shut down the radio shut down and the power wheel get hard to turn the transmission is not good the car vibrat and the its not sppeding when you press the gaz its not going and the car vibrating a lot transmission problem
I was traveling on the interstate and heard a loud bang, like a gunshot overhead and glass fell into the cabin on myself, wife and two kids. The sunroof on our 2014 infinity QX60 was closed, but had exploded into thousands of pieces. I observed no road debris or falling meteors that could have struck the sunroof and…
Air bags
24 complaints · 12%Half of these problems showed up before 1,500 miles.
In the first couple of weeks of owning the Infiniti QX60 we noticed that the passenger air bag off light stays on from 10 minutes to an hour with an adult sitting in the seat. I called the dealers service department for an appointment and since there "wasn't a big concern" gave me an appointment a week later. We took…
I leased this 2014 QX60 on 10/23/2013. Within the first two weeks we noticed that the "airbag off" light would go on while my wife was in the front seat. It would come on for several minutes then go off. This occurred randomly and would occur days apart. We took the vehicle to the dealer and they adjusted the…
Speed control
16 complaints · 8%Half of these problems showed up before 32,000 miles.
After taking off car not shifting sounds like a whining noise coming from transmission and car was jerking at low speed. Also had cruise set and car speeds up on it own.
The car shudder when I stepped on the accelerator. I was told by the Infiniti repairman that it was because of the transmission. Checked online and found: the vehicles Infiniti QX60 2014 are equipped with continuously variable transmissions known as the jatco cvt8ht that were allegedly defective before they were even…
Electrical
13 complaints · 7%Half of these problems showed up before 3,500 miles. Parts named most often: alternator/generator/regulator.
The 2014 Infiniti QX60 shudders (or bucks) moderately to severely after re-applying the gas after cruising/rolling at 20 MPH with RPM at approximately 1,000. This happens to me repeatedly (every day) because my house is at the top of the curve of hill. As I approach the driveway at the top of the hill, I cruise and…
The contact owns a 2014 Infiniti QX60. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to a nearby parking lot and parked the vehicle. The vehicle was turned off and restarted…
Brakes
12 complaints · 6%Half of these problems showed up before 62,000 miles.
Intermittent issues involving the braking system. Most days the issue is not present. Some days the issue occurs the entire day. Some days the issue only occurs once out of 4-5 times the vehicle is used. 1. Brake pedal sinks to floor when at a stop. Wheezing sound when releasing the brake pedal. 2. When braking…
Brakes shimmy-new (added 2 months ago) engine shutters and shakes when turning and driving when driving, the car engine sputters when turning the car feels like it will go off the road its shaking so badly
Body and structure
9 complaints · 5%Half of these problems showed up before 42,500 miles. Parts named most often: body.
My 2014 Infiniti QX60 has a sunroof that exploded while driving on the freeway. I was driving approximately 65mph when I heard the loudest "bang" I have ever heard. I thought the car had gotten shot. Upon pulling over and examining the vehicle, I saw that the sunroof had exploded. I had not passed under any…
The tailgate will close on you and the sensor that tell the tailgate a person or object is in the way completely fails. Its dangerous for anyone but especially children or elderly. This does not happen every time. Sometimes with the interior release button and almost always with the remote key fob.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Infiniti QX60 recalls
Air bags: occupant classification
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet city express owners will be notified by general motors. Dealers will reprogram the air bag control unit (acu) and ocs electronic control unit (ecu) in altima, maxima, murano, rogue, and sentra vehicles, and replace the ocs ecu in leaf, nv200, nv200 taxi, pathfinder, infiniti q50, jx35, and qx60 and chevrolet city express vehicles, free of charge. Interim notices were sent to owners on may 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact nissan customer service at 1-800-867-7669, infiniti customer ser
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima, 2013-2016 nissan altima, nv200, leaf, sentra, and pathfinder, 2014-2016 nissan nv200 taxi, infiniti qx60, qx60 hybrid, and q50 hybrid, 2014-2017 nissan rogue and infiniti q50, 2015-2016 nissan murano, murano hybrid, and chevrolet city express, 2014-2015 nissan pathfinder hybrid, and 2013 infiniti jx35 vehicles. In these vehicles, the front seat passenger occupant classification system (ocs) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Air bags: occupant classification
Risk: If the ocs does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Fix: Nissan will notify owners, and dealers will update the ocs software, free of charge. The recall began on november 30, 2015. Owners may contact nissan at 1-800-647-7261.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2013-2015 altima and pathfinder vehicles, 2013-2014 nissan sentra vehicles, 2013 infiniti jx35 vehicles, 2014-2015 infiniti qx60 vehicles and 2014 infiniti qx60 hybrid vehicles. The affected vehicles received an incorrect occupant classification system (ocs) control unit during a repair. These ocs control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
Body and structure: hinge and attachments
Risk: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
Fix: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on march 9, 2015. Owners may contact nissan customer service at 1-800-647-7261.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2013-2014 nissan pathfinder vehicles manufactured june 20, 2012, to november 18, 2013, 2014 nissan pathfinder hybrid vehicles manufactured july 18, 2013, to november 18, 2013, 2013 infiniti jx35 vehicles manufactured november 29, 2011, to june 14, 2013, and 2014 qx60 vehicles manufactured may 16, 2013, to november 18, 2013, and 2014 infiniti qx60 hybrid vehicles manufactured july 18, 2013, to november 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
Brakes: service brakes
Risk: The under-torqued fasteners may result in a brake caliper separating from the wheel assembly causing a reduction in braking performance or reduced steering control. These conditions increase the risk of a crash.
Fix: Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began february 2, 2015. Owners may contact nissan customer service at 1-800-647-7261.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2014-2015 nissan pathfinder and infiniti qx60 vehicles manufactured august 14, 2014, to november 5, 2014, and 2014-2015 nissan rogue vehicles manufactured august 12, 2014, to november 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.
Wheels and tires: lugs/nuts/bolts/studs
Risk: If the lug nut becomes loose from not being properly tightened, it may fall off, allowing the other lug nuts to become loose, possibly resulting in a wheel separation, and increasing the risk of a crash.
Fix: Nissan will notify owners, and dealers will inspect and tighten any loose lug nuts to the correct specification, free of charge. The recall is expected to begin by the end of june 2014. Owners may contact nissan customer service at 1-800-647-7261.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2014 pathfinder and rogue vehicles and 2014 infiniti qx60 vehicles. The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened.
Electrical: software
Risk: If the ocs does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Fix: Nissan will notify owners, and dealers will update the ocs software, free of charge. The recall began on april 14, 2014. Owners may contact nissan at 1-800-647-7261.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2013-2014 altima, leaf, pathfinder, and sentra, model year 2013 nv200 (aka taxi) and infiniti jx35 and model year 2014 infiniti q50 and qx60 vehicles. In the affected vehicles, the occupant classification system (ocs) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Electrical: software
Risk: The increased stopping distance may increase the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on november 18, 2013. Owners may contact nissan at 1-800-647-7261.
Full defect summary
Nissan is recalling certain model year 2013-2014 nissan pathfinder vehicles manufactured april 18, 2012, through september 20, 2013; model year 2013 infiniti jx35 vehicles manufactured september 15, 2011, through january 16, 2013; and model year 2014 infiniti qx60 vehicles manufactured january 17, 2013, through september 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Occupant classification system failure
Summary
In may 2016, nissan north america issued a safety recall (16v-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.nissan models: certain model year 2013-2016 altima, 2013-2016 leaf, 2016-2017 maxima, 2015-016 murano and murano hybrid, 2013-2016 pathfinder, 2014-2015 pathfinder hybrid, 2014-2017 rogue, 2013-2016 sentra, 2013-2016 nv200, and 2014-2016 taxi.infiniti models: certain model year 2013 jx35, 2014-2017 q50, 2014-2016 q50 hybrid, and 2014-2016 qx60 and qx60 hybrid.chevrolet m
Occupant classification system failure
Summary
In april 2014, nissan north america launched safety recall 14v-138 to address problems with the occupant classification system (ocs) algorithm in the following vehicles: model year (my) 2013-2014 nissan altima, pathfinder, sentra and leaf; my 2013 infiniti jx35; my 2014 infiniti qx60 and q50; and my 2013 nissan nv 200/taxi vehicles.according to nissan, the ocs may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.in march 2015, the office of defects investigation (odi) opened this recall query after the agency received approximately 124 complaints alleging problems with the ocs after the recall repairs and/or o
Questions about the 2014 Infiniti QX60
- What are the most common problems with the 2014 Infiniti QX60?
- By NHTSA owner complaints: transmission (99 complaints, typically around 80,000 miles); engine (31 complaints, typically around 85,000 miles); other or unspecified (30 complaints, typically around 60,000 miles).
- How many recalls does the 2014 Infiniti QX60 have?
- 7 recalls listed by NHTSA, the latest from April 26, 2016 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Infiniti QX60?
- It is the most complained-about QX60 model year since 2000, with 199 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.