KnownCarProblems2017 Jeep Compass Problems and Recalls
Owners filed 229 complaints with NHTSA about the 2017 Jeep Compass, most often about the electrical (38% of complaints, typically around 21,000 miles). It is 6th of 20 Compass model years by number of complaints and has 4 recalls.
Most common 2017 Jeep Compass problems
Electrical
86 complaints · 38%Half of these problems showed up before 21,000 miles. Parts named most often: instrument cluster/panel, instrument panel.
For the third time the since nov 13 the auto-start failed to restart after the engine was stopped during a braked idle (waiting at light or waiting to turn). The first time the auto-start batteries and fuse were replaced. The second time the whole auto-start control module was replaced. I;m waiting for feedback from…
The vehicle has been in motion every occurrence and happened on a highway. The Jeep has shut off while I was driving. I had the automatic off turned off and when I stopped at a stop light the Jeep powered down, dash and lights went crazy, and my Jeep would not start back up. It took over 5 minutes to get the Jeep to…
Engine
71 complaints · 31%Half of these problems showed up before 29,000 miles.
My low oil pressure light came on. I took it to get the oil changed as it was due for an oil change anyway. They told me my oil level was 3.5 quarts low and that I needed to take the car to the dealership to have it looked at because it shouldn't be using that much oil between regular oil changes. I took it to Jeep…
2 times the same incident occurred 6 months apart, once in june 2019 mileage 22046 and once in december 2019 mileage 28423. Bought the car brand new in 2017. Oil is dissappearing!! The oil pressure low light will flash on - there is a loss of power - while driving - no warning! Then the light will go off. Drive to oil…
Other or unspecified
64 complaints · 28%Half of these problems showed up before 23,000 miles.
While at a red light, the Compass went into auto stop. When my foot released the brake, the car shuttered, a light appeared and it appeared to stall. I could not accelerate and had to brake, park the vehicle, turn it off and back on (in the middle of a busy intersection). The next morning, while driving on the…
We've experienced random stalling and excess oil consumption. We've brought to dealer under the warranty - they initially confirmed excess oil consumption but then pulled back on it. They are 'unable to replicate' the random stalling and therefore won't address even though it's a tremendous safety risk as it happens…
Transmission
42 complaints · 18%Half of these problems showed up before 39,000 miles. Parts named most often: axle assembly.
The contact owns a 2017 Jeep Compass. While driving 30 MPH, there was an abnormal clicking sound underneath the vehicle. The contact stated that the steering wheel became difficult to turn. In addition, the driveshaft detached from the vehicle and a crash occurred. There were no injuries. A police report was filed.…
My Jeep has been having shifting problems, where it will stop and tell me I have to park before I shift as I am driving. The "d" on the shifter will blink and it will read I need to be in park to shift. I pull over, have to put my car in park, and then try to restart my vehicle. It takes several attempts to restart…
Brakes
29 complaints · 13%Half of these problems showed up before 26,000 miles. Parts named most often: foundation components, indicator light.
I came down a hill in my neighborhood, street then became level and I came to stop sign, I stopped and my engine died and my emergency brake came on. I had to remove foot from brake, put back on brake, restart engine and then I could disengage emergency brake. Dealer is telling me this because it was low on oil. But I…
The start/stop feature causes my car to stall. The emergency brake would automatically get enabled and I basically can't get my car to move until I put my car in park, disable to the emergency brake and turn my car on and off. This feature is such an inconvenience due to the chance of stalling at every stop…
Steering
16 complaints · 7%Half of these problems showed up before 36,500 miles.
Takara recall. I woke up in the am to go to meet my friend, stated Jeep, it was running funny.so I put in reverse and pukked out of driveway, got to a stop sign, Jeep would not go, no gas or just like it was running out of gas.parking brake went on had to shut it off and start it again. Than pulled on to hywy 65 and…
On 11/23/20 I was at quirk chrysler Jeep dealer getting an oil change and I was informed that both front lower control arms needed to be replaced the vehicle has only 33,906 miles. 2018 Jeep Compass vehicles were recalled for this same issue. This is a safety issue to have these parts fail prematurely.
Stability control
12 complaints · 5%Half of these problems showed up before 21,000 miles.
4 separate time in less than 2 weeks my car completely stopped while I was driving. 2 times while driving to my job in city streets . And 2 times driving on a highway. This is very dangerous
My 2019 Jeep Compass has had numerous safety concerns, especially related to the engine and the push-to-start feature. Most recently, I have been in (d) drive, both stationary (I.e at a red light) or in motion (I.e highway, main road, side street, rotary) and both on a city street and highway when the vehicle's…
Fuel system
10 complaints · 4%Half of these problems showed up before 11,500 miles.
The contact owns a 2017 Jeep Compass. The contact stated that the fuel gauge was defective and did not work as intended without warning. Also, when attempting to place fuel into the fuel tank, the nozzle had to be re-positioned in order to continue adding fuel. The manufacturer was notified of the failure and offered…
The contact owns a 2017 Jeep Compass. While driving approximately 45 MPH, the vehicle stalled without warning. The power steering, brakes, and all electrical and mechanical functions failed to operate. The contact was able to restart the vehicle after approximately four attempts. The vehicle was taken to atlantic…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 Jeep Compass recalls
Equipment
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began february 14, 2018. Owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. Chrysler's number for this recall is t82.
Full defect summary
Chrysler (fca US llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Electrical: instrument cluster/panel
Risk: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update ipc software, as necessary, free of charge. The recall began december 8, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t70.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2017-2018 jeep compass vehicles. The brightness of the backlighting for the instrument panel cluster (ipc) cannot be adjusted. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, "controls and displays."
Equipment: owners/service/other manual
Risk: If a customer follows the user's guide, they may hook up the battery jumper cables incorrectly, increasing their risk of injury.
Fix: Chrysler will notify owners and will replace the user's guides with a corrected version, free of charge. The recall began august 22, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t46.
Full defect summary
Chrysler (fca US llc) is recalling certain 2017 jeep compass vehicles. The affected vehicles have user's guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.
Transmission: axle shaft
Risk: If the left front halfshaft disengages or breaks, the vehicle will have a loss of drive. Additionally, if the vehicle is parked without using the parking brake, the vehicle may roll, despite being in 'park.' either condition may increase the risk of a crash.
Fix: Chrysler will notify owners, dealers will inspect the left front halfshaft for engagement and replace any that are not properly engaged in the transmission, free of charge. The recall began on june 12, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t26.
Full defect summary
Chrysler (fca US llc) is recalling certain 2017 jeep compass vehicles equipped with a 6-speed transmission. The left front halfshaft may not be properly seated, and, as a result, it may disengage from the transmission and/or break.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Electrical overstress
Summary
The office of defects investigation (odi) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.â during the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (acu) for the supplemental restraint system (SRS) electronic control unit (ecu) manufactured by zf-trw. â the ecu receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with m
Northwest chrysler jeep dodge sale issue
Summary
Nhtsa opened aq17-004 to determine whether northwest chrysler jeep dodge of houston, texas (northwest) has complied with the requirements of the national traffic and motor vehicle safety act, 49 u.s.c. Chapter 301 (safety act) and its implementing regulations. The safety act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with federal motor vehicle safety standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 u.s.c. 30120(I)). Nhtsa issued information request letters (irs) to northwest and fiat chrysler automobiles US llc (fca) in augus
Questions about the 2017 Jeep Compass
- What are the most common problems with the 2017 Jeep Compass?
- By NHTSA owner complaints: electrical (86 complaints, typically around 21,000 miles); engine (71 complaints, typically around 29,000 miles); other or unspecified (64 complaints, typically around 23,000 miles).
- How many recalls does the 2017 Jeep Compass have?
- 4 recalls listed by NHTSA, the latest from December 21, 2017 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the Jeep Compass?
- It is 6th of 20 Compass model years by number of complaints, with 229 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.