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2020 Jeep Gladiator Problems and Recalls
Owners filed 484 complaints with NHTSA about the 2020 Jeep Gladiator, most often about the electrical (38% of complaints, typically around 54,000 miles). It is the most complained-about Gladiator model year since 2000 and has 7 recalls.
Most common 2020 Jeep Gladiator problems
Electrical
183 complaints · 38%Half of these problems showed up before 54,000 miles. Parts named most often: instrument cluster/panel, instrument panel.
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving on two occasions at various speeds, the infotainment screen was flashing different colors before the screen went black. The contact stated that on both failures the screen illuminated after restarting the vehicle. The contact stated that…
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the vehicle lost motive power, lost braking power, and lost power steering functionality. The contact stated that the failure had occurred while driving at high speeds, which caused the contact to be frightened. Several…
Steering
181 complaints · 37%Half of these problems showed up before 500 miles.
The vehicle has a steering issue when driving at highway speeds. It has to be constantly turned to keep in a straight path. It wonders uncontrollably without constant adjustments from the driver. This is a safety issue to me because it's easy to get out of your lane if your not constantly focused on the road. You…
At hi-way speeds vehicle pulls or sways. When you move the steering wheel to correct. It's easy to over correct as the steering wheel seems to have a dead spot.
Transmission
55 complaints · 11%Half of these problems showed up before 12,500 miles. Parts named most often: axle assembly, driveline.
The vehicle starts with the front suspension moving uncontrollably from side to side and yanks your steering out of control ( death wobble) did it 6 times to the point that I can not trust the vehicle because it goes out of steering control both front tires move uncontrollably side to side like if both where flat and…
I noticed a strong burning smell driving my 2020 Jeep Gladiator while driving a forest access road in colorado. When I turned the car off and then back on again the car failed to move when put into gear. After multiple attempts - the Jeep would go into gear but the wheels never engaged. It was towed from the mountains…
Engine
46 complaints · 10%Half of these problems showed up before 1,500 miles. Parts named most often: exhaust system.
Auto start/stop unavailable warning light on cold start. Rough engine idle until up to temperature. Check engine light on next cold start. Code p0300 (multiple cylinder misfire). This had happened several times. This is my third time taking it in and now they are tearing down the engine on a truck with 1000 miles on…
2020 Jeep Gladiator at 1760 miles numerous auto start stop failures with check engine light and p300 code (engine misfire). Took to the dealer and was told bad gas and they reset the code. At 1900 miles after numerous auto stop start failures check engine light back on with noticeable misfires on cold start. Dealer…
Other or unspecified
33 complaints · 7%Half of these problems showed up before 500 miles.
The roof leaks in the center front and will unexpectedly hit the driver with water while driving. I was told by the dealer service manager that all jeeps leak and that he would try to fix it but it would likely get worse. It is a dangerous event to get hit by water while driving without warning. This is a new Jeep…
Suspension
32 complaints · 7%Half of these problems showed up before 5,500 miles.
While traveling at approximately 70mph on the interstate after traveling over a small bump the steering wheel shook violently for 3 to 4 seconds until I slowed down the vehicle to approximately 50mph. A mile or so down the road the vehicle did the same thing at about the same speed
One or more of the suspension kits sold by rock krawler used inferior materials in the control arm bushings that will break down with the use of hydrocarbons (grease) causing slop/play in them which could cause erratic and or loss of steering control particularly in the front arms. Their arms require that they be…
Visibility and wipers
23 complaints · 5%Half of these problems showed up before 2,500 miles.
The windshield spontaneously cracked while driving out of the driveway . There was no impact or trauma . The truck is brand new , 2 mos old with 2,600 miles on it . It has never been driven off road and the windshield was never impacted by any objects. I was driving ~ 1 mile per hour , turning to go out of my driveway…
I bought this vehicle dec 15, 2020. I have less than 3,000 miles on the vehicle, and I have driven the vehicle less than 3 months. The driver side visor broke at the mount, which creates a visibility issue because it hangs and obstructs the view to drive safely. I noticed that the passenger mount for the visor is also…
Brakes
18 complaints · 4%Half of these problems showed up before 4,000 miles. Parts named most often: disc.
First incident was approaching a turn off into a shopping area, a car was stopped there waiting for traffic as I approached I applied the brakes and the brake pedal went to way down, I didn't have time to recycle brake pedal as it went so far down I was hitting gas pedal, thus causing me to collide. Second incident…
Very sponginess, brake pedal goes to the floor. Both when trying to start the vehicle and when in motion on city street or highway. This vehicle has been in to a Jeep Gladiator dealer, they acknowledged the problem but not fix the brake problems.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Jeep Gladiator recalls
Electrical: instrument cluster/panel
Risk: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Fix: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between october 3, 2024, and january 23, 2025. Owners may contact fca customer service at 1-800-853-1403. Fca's number for this recall is 30b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2020-2024 jeep gladiator and 2018-2024 jeep wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 101, "controls and displays."
Transmission: clutch assembly
Risk: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Fix: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from november 16, 2023 through july 25, 2024. Owners may contact (fca US, llc) customer service at 1-800-853-1403. Fca US llc's number for this recall is 19a. This recall expands and replaces previous recall 21v-028. Vehicles previously repaired under recall 21v-028 will need to have the new remedy completed.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2018-2023 jeep wrangler, and 2020-2023 jeep gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Transmission: clutch assembly
Risk: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Fix: Fca US llc will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." fca has ordered a stop sale for the affected vehicles as of february 25, 2021. Owner notification letters were mailed on march 4, 2021.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2018-2021 jeep wrangler and 2020-2021 jeep gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Seat belts: retractor
Risk: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began november 12, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w67.
Full defect summary
Chrysler (fca US llc) is recalling certain 2019 jeep wrangler and ram 2500, 2019-2020 ram 1500 and 2020 jeep gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Backup camera: camera
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an over-the-air (OTA) update available as of may 1, 2020. The recall began april 27, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w30-w37.
Full defect summary
Chrysler (fca US llc) is recalling certain 2020 jeep gladiator and jeep cherokee, 2019-2020 ram 1500 pickup, ram 2500 pickup, ram 3500 pickup, chrysler pacifica, dodge durango, jeep grand cherokee, jeep wrangler, and jeep renegade and 2019 dodge challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rearview mirrors."
Transmission: clutch assembly
Risk: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began april 30, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w12.
Full defect summary
Chrysler (fca US llc) is recalling certain 2018-2020 jeep wrangler and 2020 gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Transmission: driveshaft
Risk: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.
Fix: Fca US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began october 10, 2019. Owners may contact fca US customer service at 1-800-853-1403. Fca US number for this recall is v95.
Full defect summary
Chrysler (fca US llc) is recalling certain 2020 jeep gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Instrument panel cluster (ipc) failure
Summary
The office of defects investigations (odi) is opening a preliminary evaluation on 2020 model year jeep gladiators and wranglers involving a malfunctioning instrument panel clusters (ipc) resulting in the loss of important vehicle metrics and other status information.â odi has received 89 vehicle owner questionnaires (voqs) alleging a complete or partial loss of the ipc display while driving. â the subject vehicles' ipc display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation.â loss of the fuel gauge while driving may lead to an inability to determine the fuel level
Questions about the 2020 Jeep Gladiator
- What are the most common problems with the 2020 Jeep Gladiator?
- By NHTSA owner complaints: electrical (183 complaints, typically around 54,000 miles); steering (181 complaints, typically around 500 miles); transmission (55 complaints, typically around 12,500 miles).
- How many recalls does the 2020 Jeep Gladiator have?
- 7 recalls listed by NHTSA, the latest from September 5, 2024 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Jeep Gladiator?
- It is the most complained-about Gladiator model year since 2000, with 484 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.