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2023 Jeep Grand Cherokee 4XE Problems and Recalls

Owners filed 97 complaints with NHTSA about the 2023 Jeep Grand Cherokee 4XE, most often about the electrical (49% of complaints). It is the 2nd most complained-about Grand Cherokee 4XE model year since 2000 and has 3 recalls.

Complaints97
Recalls3
Crashes reported1
Fires reported3
Injuries reported2

Most common 2023 Jeep Grand Cherokee 4XE problems

  1. Electrical

    47 complaints · 49%

    The contact owns a 2023 Jeep grand cherokee. The contact stated while driving 15 MPH, the “4-wd mode disabled”, and that the automatic emergency braking activated messages were displayed. The vehicle then independently turned off. The contact stated that there were no other vehicles in front of the vehicle at the…
    Owner report to NHTSA, 2023, at 1,100 miles
    The contact owns a 2023 Jeep grand cherokee. The contact was unable to charge the vehicle. There was an unknown electrical failure. There were no warning lights illuminated. The contact had to use fuel to operate the vehicle. The contact was concerned about the vehicle catching on fire while parked or while driving.…
    Owner report to NHTSA, 2024, at 2,000 miles

  2. Engine

    24 complaints · 25%

    The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal, and occasionally the vehicle stalled. The vehicle was able to be restarted. The message "form" was displayed on…
    Owner report to NHTSA, 2026, at 16,000 miles
    The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while out of town, the vehicle was parked at the residence; however, neighbors informed the contact that the vehicle had caught fire overnight. The local fire department responded to the scene and extinguished the fire. A fire department report…
    Owner report to NHTSA, 2026, at 40,000 miles

  3. Transmission

    15 complaints · 16%

    The contact owns a 2023 Jeep grand cherokee. The contact stated while driving 15 MPH, the “4-wd mode disabled”, and that the automatic emergency braking activated messages were displayed. The vehicle then independently turned off. The contact stated that there were no other vehicles in front of the vehicle at the…
    Owner report to NHTSA, 2023, at 1,100 miles

  4. Other or unspecified

    15 complaints · 16%

  5. Fuel system

    12 complaints · 12%

  6. Steering

    10 complaints · 10%

    The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact received notification of NHTSA campaign number: 24v720000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact…
    Owner report to NHTSA, 2024, at 15,000 miles

  7. Driver assistance

    9 complaints · 9%

    Parts named most often: automatic emergency braking, warning, blind spot detection, adaptive cruise control.

    The contact owns a 2023 Jeep grand cherokee. The contact stated while driving 15 MPH, the “4-wd mode disabled”, and that the automatic emergency braking activated messages were displayed. The vehicle then independently turned off. The contact stated that there were no other vehicles in front of the vehicle at the…
    Owner report to NHTSA, 2023, at 1,100 miles
    The contact owns a 2023 Jeep grand cherokee. The contact stated that while driving at various speeds, the automatic emergency braking was activated, and the vehicle came to an abrupt stop. The contact stated that the brake light remained illuminated during the failure. The contact was almost involved in a crash during…
    Owner report to NHTSA, 2025, at 14,000 miles

  8. Suspension

    6 complaints · 6%

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2023 Jeep Grand Cherokee 4XE recalls

  1. Suspension: coil springs

    NHTSA 26V562000 · September 1, 2026 · 328,381 vehicles

    Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

    Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed september 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 89d. Vehicle identification numbers (vins) involved in this recall will become searchable on NHTSA.gov on september 9, 2026. This recall replaces NHTSA recall numbers 26v051 and 23v413. Vehicles already repaired under the previous recalls will need to

    Full defect summary

    Chrysler (fca US, llc) is recalling certain 2021-2023 jeep grand cherokee l, 2022-2023 jeep grand cherokee, and jeep grand cherokee 4xe vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

  2. Engine

    NHTSA 25V766000 · November 6, 2025 · 117,904 vehicles

    Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

    Fix: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning may 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78c. Vehicle identification numbers (vins) involved in this recall became searchable on NHTSA.gov beginning november 13, 2025.

    Full defect summary

    Chrysler (fca US, llc) is recalling certain 2023-2025 jeep grand cherokee 4xe and 2024-2025 jeep wrangler 4xe plug-in hybrid electric (phev) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

  3. Electrical: traction battery

    NHTSA 24V720000 · September 27, 2024 · 154,032 vehicles

    Risk: A vehicle fire while parked or driving can increase the risk of injury.

    Fix: This recall is replaced by NHTSA recall number 25v741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed october 11, 2024. Owner notification letters were mailed beginning december 2024. Owners may contact chrysler customer service at

    Full defect summary

    Chrysler (fca US, llc) is recalling certain 2020-2024 jeep wrangler 4xe and 2022-2024 jeep grand cherokee 4xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2023 Jeep Grand Cherokee 4XE

What are the most common problems with the 2023 Jeep Grand Cherokee 4XE?
By NHTSA owner complaints: electrical (47 complaints); engine (24 complaints); transmission (15 complaints).
How many recalls does the 2023 Jeep Grand Cherokee 4XE have?
3 recalls listed by NHTSA, the latest from September 1, 2026 (suspension). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2023 a bad year for the Jeep Grand Cherokee 4XE?
It is the 2nd most complained-about Grand Cherokee 4XE model year since 2000, with 97 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Jeep Grand Cherokee 4XE years

Jeep Grand Cherokee 4XE problems by year