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2023 Jeep Grand Cherokee L Problems and Recalls
Owners filed 95 complaints with NHTSA about the 2023 Jeep Grand Cherokee L, most often about the suspension (40% of complaints, typically around 63,000 miles). It is the most complained-about Grand Cherokee L model year since 2000 and has 6 recalls.
Most common 2023 Jeep Grand Cherokee L problems
Suspension
38 complaints · 40%Half of these problems showed up before 63,000 miles. Parts named most often: rear.
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while in reverse(r), there was an abnormal metal scratching sound coming from the rear of the vehicle. The contact exited the vehicle and inspected the vehicle and noticed that the passengerâs side rear coil spring had detached. The vehicle was…
The contact owns a 2023 Jeep grand cherokee. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal loud sound. The contact stated that the rear coil spring detached and fell off. In addition, the contact stated that the failure occurred while the contact was entering the contact's…
Electrical
23 complaints · 24%The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while his wife was exiting the vehicle, the four doors independently locked, leaving a child locked inside the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or…
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the vehicle was turned on and unlocked with the keys inside the cup holder, the contact was outside of the vehicle while the contact's daughter was inside the vehicle. The contact stated that the doors failed to open, and the remote entry…
Driver assistance
12 complaints · 13%Parts named most often: automatic emergency braking, warnings, blind spot detection, adaptive cruise control.
Other or unspecified
8 complaints · 8%Brakes
7 complaints · 7%Parts named most often: antilock.
Visibility and wipers
7 complaints · 7%Half of these problems showed up before 67,000 miles. Parts named most often: defroster/defogger/hvac system, sun/moon roof assembly.
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while activating the defogger, the defogger operated for a short while before deactivating and shutting off. The failure occurred intermittently. The contact received an email associated with NHTSA campaign number: 25v430000 (visibility); which was…
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated while driving 75 MPH occupied with his family in the vehicle, the contact could hear a banging noise coming from the sunroof. The contact mention he pulled over exited the vehicle and he discovered it was shattered. The contact mention she called her…
Engine
6 complaints · 6%Steering
6 complaints · 6%The contact owned a 2023 Jeep grand cherokee. The contact received notifications of NHTSA campaign numbers: 23v413000 (suspension) and 24v132000 (suspension, steering). The contact's wife stated that while driving 35 MPH, the vehicle wobbled, and an abnormal sound was coming from underneath the vehicle. The contact's…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2023 Jeep Grand Cherokee L recalls
Suspension: coil springs
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed september 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 89d. Vehicle identification numbers (vins) involved in this recall will become searchable on NHTSA.gov on september 9, 2026. This recall replaces NHTSA recall numbers 26v051 and 23v413. Vehicles already repaired under the previous recalls will need to
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2023 jeep grand cherokee l, 2022-2023 jeep grand cherokee, and jeep grand cherokee 4xe vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Air bags: software
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed june 18, 2026. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01d. Vehicle identification numbers (vins) involved in this recall will be searchable on NHTSA.gov on may 28, 2026.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2026 jeep grand cherokee and 2023-2025 jeep grand cherokee l vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 214, "side impact protection."
Suspension: coil springs
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed february 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in march 2026. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 20d. Vehicle identification numbers (vins) involved in this recall became searchable on NHTSA.gov on january 30, 2026. This recall replaces NHTSA recall number 23v413. Vehicles already repaired under the pre
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2023 jeep grand cherokee l and 2022-2023 jeep grand cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Seats: head restraint
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed september 5, 2025. Owners may contact fca US llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 20c.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2023-2024 jeep grand cherokee and jeep grand cherokee l vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 202, "head restraints."
Visibility and wipers: fan/motor
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed july 8, 2025. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49c.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2023 jeep grand cherokee and jeep grand cherokee l vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 103, "windshield defrosting and defogging systems."
Air bags: side/window
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed december 17, 2024. Owners may contact fca customer service at 1-800-853-1403. Fca's number for this recall is b3b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2024 jeep grand cherokee and 2021-2024 jeep grand cherokee l vehicles. An improperly secured connector for the front seat side air bags (sab) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 214, "side impact protection."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Recall 23v-413 post remedy failures
Summary
On june 8, 2023, fiat chrysler automobiles US, llc (fca) filed safety recall 23v-413 affecting certain 2022â2023 jeep grand cherokee and2021â2023 jeep grand cherokee l vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of recall 23v-413, the national highway traffic safety administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the r
Questions about the 2023 Jeep Grand Cherokee L
- What are the most common problems with the 2023 Jeep Grand Cherokee L?
- By NHTSA owner complaints: suspension (38 complaints, typically around 63,000 miles); electrical (23 complaints); driver assistance (12 complaints).
- How many recalls does the 2023 Jeep Grand Cherokee L have?
- 6 recalls listed by NHTSA, the latest from September 1, 2026 (suspension). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2023 a bad year for the Jeep Grand Cherokee L?
- It is the most complained-about Grand Cherokee L model year since 2000, with 95 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.