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2011 Jeep Liberty Problems and Recalls

Owners filed 181 complaints with NHTSA about the 2011 Jeep Liberty, most often about the electrical (23% of complaints, typically around 51,000 miles). It is 10th of 13 Liberty model years by number of complaints and has 3 recalls.

Complaints181
Recalls3
Crashes reported16
Fires reported2
Injuries reported19

Most common 2011 Jeep Liberty problems

  1. Electrical

    42 complaints · 23%

    Half of these problems showed up before 51,000 miles. Parts named most often: horn.

    I presently own a 2011 Jeep Liberty sport. The problem is the instrument panel instrument cluster. At 30,113 miles, 6/26/14 I took the Jeep in to check partial display of background lighting on the temp guage. The tech stated that all those clusters eventually fail, that this is only the start, it cannot be repaired…
    Owner report to NHTSA, 2017, at 52,000 miles
    While driving my 2011 Jeep Liberty with the cruise control set at 70mph on I-65 interstate coming out of gary indiana the tell-tales lit up and the car dropped out of cruise control and it took the car a few seconds to gain power again. This all started with the drivers door not unlocking with the remote. A…
    Owner report to NHTSA, 2017, at 52,000 miles
  2. Air bags

    35 complaints · 19%

    Half of these problems showed up before 83,000 miles. Parts named most often: frontal.

    Low speed head on collision with Jeep Liberty 2011 no airbag deployment, all forces came thru steering column resulting in partial internal amputation of right hand, breking of left hand...no recall repairs ever done, am 3rd owner of vehicle,,,recalls specified in 2011,2013,and after crash in 2016
    Owner report to NHTSA, 2016, at 83,000 miles
    I was driving 45 in a 45 MPH zone in the suburbs of mesa, az suddenly my Jeep Liberty pulled severely to right causing me to hit a 3 ft diameter poll. Air bag deployed as expected but the force of air bag blew a 8 inch hole in airbag and severely broke my chest cavity and abdomen causing spleen rupture and blood and…
    Owner report to NHTSA, 2017, at 85,000 miles
  3. Fuel system

    35 complaints · 19%

    Half of these problems showed up before 58,500 miles. Parts named most often: storage.

    The contact owns a 2011 Jeep Liberty. The contact stated there was fuel leaking from the vehicle. The failure occurred when the vehicle was refueled. The vehicle was taken to a dealer, who diagnosed that the fuel tank valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the…
    Owner report to NHTSA, 2015, at 60,000 miles
    During fuel fill-up, directly after the pump automatically shuts off, a large amount of gas will spill back out of the filler hose. This happens at all gas stations. During the first time, I was standing right next to the gas and had gasoline splashed on my pants a shoes. I have to estimate the amount of fuel to put…
    Owner report to NHTSA, 2014, at 56,784 miles
  4. Engine

    22 complaints · 12%

    Half of these problems showed up before 60,000 miles.

    P0300 cylinder misfire code appeared when my vehicle wouldn't start and now I need to replace my left side engine head and it's costing me around $2000.00 for parts and labor. My vehicle has a little over 60,000.00 miles and is out of warranty and not covered and I contacted chrysler and they will not do anything…
    Owner report to NHTSA, 2017, at 60,000 miles
    Drove all over town and to and from work without incident or indication that something is wrong. I parked the Liberty for about 15 minutes before restating. I turned the key and the engine turned over but was loud noise and was shaking as if was struggling for fuel ( 1/2 tank by the way). Tried starting her up and…
    Owner report to NHTSA, 2014, at 55,000 miles
  5. Body and structure

    17 complaints · 9%

    Half of these problems showed up before 55,000 miles. Parts named most often: body.

    Driving on highway, began hearing a high pitched humming noise, began smelling a burning rubber smell, pulled over to side of highway, and smoke began coming from under the hood. Within 10 mins, the front end of the vehicle was completely engulfed in flames. Have owned vehicle for a year and a half, and have had no…
    Owner report to NHTSA, 2016, at 55,000 miles
    This Jeep Liberty has a sky slider roof which opens like a convertible top. The top malfunctioned when trying to open it and we were unable to close it electronically with the control buttons. It remained partially open at the front and along the sides. This happened while using it in a straight line at around 55 MPH…
    Owner report to NHTSA, 2018, at 55,000 miles
  6. Visibility and wipers

    14 complaints · 8%

    Half of these problems showed up before 69,000 miles. Parts named most often: sun/moon roof assembly, power window devices and controls, defroster/defogger/hvac system.

    The contact owns a 2011 Jeep Liberty. While operating the vehicle in a rain storm, water leaked into the vehicle from the sun roof. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 69,000.
    Owner report to NHTSA, 2018, at 69,000 miles
    The contact owns a 2011 Jeep Liberty. On several occasions, the headlights and windshield wipers operated independently. The contact also stated that the driver and passenger turn signal indicators failed to illuminate. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to…
    Owner report to NHTSA, 2016, at 70,000 miles
  7. Brakes

    13 complaints · 7%

    Half of these problems showed up before 50,000 miles. Parts named most often: antilock/traction control/electronic limited slip.

    If the car is stopped on a hill the brakes will seize up. The traction control and ABS lights will stay on. It takes about a day for the brakes to release. This can happen while driving as well. It has happened 5 times. The systems can also be reset by pulling the ABS fuses. The vehicle will not move while the brakes…
    Owner report to NHTSA, 2019, at 50,000 miles
    10/20/17 driving 5 minutes & brakes locked - Jeep wouldn't move at all - after 20 minutes Jeep ran normally for 3 weeks; 11/9/17 driving grandbabies home - going 40 on a major highway - brakes again lock up Jeep came to a stop & would not move forward and would not reverse - ESC indicator light on, ESC off appeared in…
    Owner report to NHTSA, 2017, at 55,000 miles
  8. Other or unspecified

    13 complaints · 7%

    Half of these problems showed up before 116,000 miles.

    The alternator on the vehicle went which affected the battery and the computer system, car nearly caught on fire. The repair person said this should have been listed as a recall because a certain fuse could have avoided the problem. The computer is on back order, going on 3 weeks and this appears to be a ongoing…
    Owner report to NHTSA, 2019, at 122,040 miles
    My airbag light came on a few weeks ago and hasn't stopped going on and off it makes that annoying sound the whole trip every time I drive, the heat won't cut on it blows cold air I've had it looked at and repaired allegedly but it still won't blow hot air, the car keeps stalling and it has completely shut off on me 3…
    Owner report to NHTSA, 2021, at 123,439 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2011 Jeep Liberty recalls

  1. Seats: head restraint

    NHTSA 17V640000 · October 10, 2017 · 363,930 vehicles

    Risk: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.

    Fix: Chrysler will notify owners, and dealers will replace the orc as necessary, free of charge. The recall began on december 4, 2017. Owners may contact fca customer service at 1-800-853-1403. Fca's number for this recall is t56.

    Full defect summary

    Chrysler (fca US llc) is recalling certain 2012 jeep liberty and 2012-2013 chrysler 200 and dodge avenger vehicles. A component within the occupant restraint controller (orc) may fail and prevent the active headrests from deploying in the event of a rear-end crash.

  2. Air bags

    NHTSA 13V282000 · July 2, 2013 · 442,320 vehicles

    Risk: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

    Fix: Chrysler will notify owners, and dealers will flash the totally integrated power module (tipm) or replace the occupant restraint control module, as needed, free of charge. The recall began on november 19, 2013. Owners may contact chrysler at 1-800-247-9753. Chrysler's recall campaign number is n38.

    Full defect summary

    Chrysler is recalling certain model year 2011-2013 sebring and 200 vehicles manufactured june 28, 2011, through december 13, 2012; model year 2011-2013 dodge avenger vehicles manufactured june 25, 2011, through january 14, 2013; model year 2011-2012 dodge nitro vehicles manufactured june 17, 2011, through december 15, 2011; and model year 2011-2012 jeep liberty vehicles manufactured june 17, 2011, through august 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

  3. Steering: column

    NHTSA 11V315000 · June 8, 2011 · 11,096 vehicles

    Risk: A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.

    Fix: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.

    Full defect summary

    Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2011 Jeep Liberty

What are the most common problems with the 2011 Jeep Liberty?
By NHTSA owner complaints: electrical (42 complaints, typically around 51,000 miles); air bags (35 complaints, typically around 83,000 miles); fuel system (35 complaints, typically around 58,500 miles).
How many recalls does the 2011 Jeep Liberty have?
3 recalls listed by NHTSA, the latest from October 10, 2017 (seats). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2011 a bad year for the Jeep Liberty?
It is 10th of 13 Liberty model years by number of complaints, with 181 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Jeep Liberty years

Jeep Liberty problems by year