KnownCarProblems2024 Kia EV9 Problems and Recalls
Owners filed 209 complaints with NHTSA about the 2024 Kia EV9, most often about the electrical (49% of complaints). It is the most complained-about EV9 model year since 2000 and has 7 recalls.
⚠ Safety advisory1 recall for this car came with a park-outside warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2024 Kia EV9 problems
Electrical
102 complaints · 49%Parts named most often: instrument panel.
The contact owns a 2024 Kia EV9. The contact stated while attempting to start the vehicle, the contact became aware that the instrument panel was dark. The vehicle was towed to the dealer where it was diagnosed that the instrument panel had failed, and a system update was needed. The vehicle was not repaired. The…
Other or unspecified
39 complaints · 19%Driver assistance
35 complaints · 17%Parts named most often: adaptive cruise control, warnings, assist, blind spot detection.
Suspension
21 complaints · 10%The contact owned a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, several warning lights illuminated, and the vehicle lost automotive power. The vehicle was towed to the dealer, where it was diagnosed with a failed rear inverter. The contact was informed that the rear inverter needed to be…
The contact owns a 2024 Kia EV9. The contact stated that while driving approximately 20 MPH, there was an abnormal slapping sound coming from the rear passengerâs side of the vehicle. While observing the tires, the contact became aware that the rear tires were bald, and the steel belts were coming from the inside of…
Speed control
17 complaints · 8%Wheels and tires
16 complaints · 8%Steering
14 complaints · 7%Seats
11 complaints · 5%The contact owns a 2024 Kia EV9. The contact stated while driving at various speeds, the middle-row passengerâs side seat failed to remain secured. The contact stated that due to the failure the middle row passenger seated in the seat was moving forwards and backwards because the seat failed to remain secured. The…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2024 Kia EV9 recalls
Electrical: traction battery
Risk: A fire increases the risk of injury.
Fix: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed august 7, 2026. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc375. Vehicle identification numbers (vins) involved in this recall will become searchable on NHTSA.gov beginning july 17, 2026.
Full defect summary
Kia america, inc. (kia) is recalling certain 2022-2024 ev6 and 2024 ev9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Seats: critical fasteners
Risk: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
Fix: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed january 24, 2025. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc329.
Full defect summary
Kia america, inc. (kia) is recalling certain 2024-2025 ev9 vehicles. The second- and third-row seat mounting bolts may be missing.
Electrical: software
Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Fix: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed october 25, 2024. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc326.
Full defect summary
Kia america, inc. (kia) is recalling certain 2024-2025 ev9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 101, "controls and displays."
Brakes: software
Risk: A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.
Fix: Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed october 4, 2024. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc324.
Full defect summary
Kia america, inc. (kia) is recalling certain 2024 ev9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
Body and structure: ceiling
Risk: A headliner with inadequate impact protection increases the risk of injury during a crash.
Fix: Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed july 30, 2024. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc317.
Full defect summary
Kia america, inc. (kia) is recalling certain 2024 ev9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 201, "occupant protection in interior impact."
Seat belts: retractor
Risk: A seat belt retractor that does not operate as intended increases the risk of injury in a crash.
Fix: Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed june 5, 2024. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc312.
Full defect summary
Kia america, inc. (kia) is recalling certain 2024 ev9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (alr) and emergency locking retractor (elr) to not operate as intended. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard numbers 208, "occupant crash protection" and 209, "seat belt assemblies."
Transmission: differential unit
Risk: A loss of drive power or differential lock up can increase the risk of a crash.
Fix: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed may 17, 2024. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc308.
Full defect summary
Kia america, inc. (kia) is recalling certain 2023 niro EV and 2024 ev9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Windshield wiper failure
Summary
On april 29, 2025, nhtsaâs office of defects investigation (odi) opened this preliminary evaluation (pe25004) to investigate inoperative windshield wipers in model year (my) 2024-2025 kia ev9 vehicles. The complaints report windshield wipers that malfunction while driving, when snow and/or ice accumulates on or at the bottom of the windshield or in the cowl. Odi further received videos and photographs that depict relatively small amounts of snow and/or ice accumulation that leads to the wipersâ malfunction. Inoperative windshield wipers could reduce driver visibility during inclement weather and increase the risk of a crash. Odi identified 7 vehicle owners questionnaires (voqs) related t
Questions about the 2024 Kia EV9
- What are the most common problems with the 2024 Kia EV9?
- By NHTSA owner complaints: electrical (102 complaints); other or unspecified (39 complaints); driver assistance (35 complaints).
- How many recalls does the 2024 Kia EV9 have?
- 7 recalls listed by NHTSA, the latest from July 2, 2026 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2024 a bad year for the Kia EV9?
- It is the most complained-about EV9 model year since 2000, with 209 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.
Other Kia EV9 years
- 2024
- 2026