2024 Kia Sorento Problems and Recalls
Owners filed 43 complaints with NHTSA about the 2024 Kia Sorento, most often about the electrical (26% of complaints). It is 22nd of 24 Sorento model years by number of complaints and has 2 recalls.
Most common 2024 Kia Sorento problems
Electrical
11 complaints · 26%Body and structure
7 complaints · 16%Parts named most often: body.
Other or unspecified
6 complaints · 14%Engine
6 complaints · 14%Parts named most often: cooling system.
The contact owns a 2024 Kia Sorento. The contact stated that during a routine oil change, the mechanic added an unknown oil additive to the vehicle. The contact stated that on several occasions while driving, the accelerator pedal was depressed, and the vehicle lost motive power and drove sluggishly. The vehicle was…
The contact owns a 2024 Kia Sorento. The contact stated that the radiator was leaking. The vehicle was taken to a local dealer and the dealer stated that a rock or road debris had caused the puncture in the radiator. The contact was advised by the dealer that it was a known failure and that there was no radiator…
Brakes
6 complaints · 14%Parts named most often: foundation components.
The contact owns a 2024 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was an abnormal shaking in the steering wheel. The vehicle was taken to the dealer, where it was diagnosed with improperly sized brake rotors. The rotors were resurfaced; however, the failure persisted. The…
Transmission
5 complaints · 12%Visibility and wipers
4 complaints · 9%Parts named most often: sun/moon roof assembly.
The contact owns a 2024 Kia Sorento. The contact stated that while driving at approximately 55-60 MPH, a loud boom suddenly occurred. The contact pulled to the side of the road and exited the vehicle with three passengers, including a nephew in a car seat. The passengers noticed that the panoramic glass fractured into…
Driver assistance
3 complaints · 7%Parts named most often: automatic emergency braking, warnings.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2024 Kia Sorento recalls
Electrical: software
Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Fix: Dealers will update the bdc software, free of charge. Owner notification letters were mailed february 21, 2025. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc331.
Full defect summary
Kia america, inc. (kia) is recalling certain 2024-2025 sorento, 2025 sorento hybrid, and 2025 sorento plug-in hybrid vehicles. A software error in the body domain control unit (bdc) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) 108, "lamps, reflective devices, and associated equipment."
Electrical: wiring
Risk: A loss of power steering assist increases the risk of a crash.
Fix: Dealers will inspect and repair, or replace the mdps wiring harness as necessary, free of charge. Owner notification letters were mailed may 7, 2024. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc309.
Full defect summary
Kia america, inc. (kia) is recalling certain 2024 sorento vehicles. The motor driven power steering (mdps) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2024 Kia Sorento
- What are the most common problems with the 2024 Kia Sorento?
- By NHTSA owner complaints: electrical (11 complaints); body and structure (7 complaints); other or unspecified (6 complaints).
- How many recalls does the 2024 Kia Sorento have?
- 2 recalls listed by NHTSA, the latest from January 13, 2025 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2024 a bad year for the Kia Sorento?
- It is 22nd of 24 Sorento model years by number of complaints, with 43 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.