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2012 Lexus ES350 Problems and Recalls

Owners filed 89 complaints with NHTSA about the 2012 Lexus ES350, most often about the air bags (87% of complaints). It is 6th of 17 ES350 model years by number of complaints and has 3 recalls.

Complaints89
Recalls3
Crashes reported3
Fires reported2
Injuries reported3

Most common 2012 Lexus ES350 problems

  1. Air bags

    77 complaints · 87%

    Parts named most often: knee bolster, on-off switch assembly.

    Takata recall - I got notice that my cars airbags could potentially explode and metal debris can go through the airbag which can cause serious injury or death. I would like the airbags to v e replaced and the problem remedied so I can feel safe driving my car.
    Owner report to NHTSA, 2017, at 52,000 miles
    Takata recall original recall date sept 2017, per Lexus dealer not available possible december 2017. Nhtsa indicates "timely manner", this has been in effect since early[jan-feb 2017]...what does NHTSA define as a timely manner [my opinion a year is not a timely manner especially when dealer states in a letter...until…
    Owner report to NHTSA, 2017, at 40,000 miles
  2. Doors and locks

    3 complaints · 3%

    Parts named most often: doors.

    The contact owns a 2012 Lexus ES350. The contact stated that both the rear and front door locks failed to lock. There were no warning indicators illuminated. Lexus of clearwater (27547 US hwy 19 n, clearwater, fl 33761, ([phone]) diagnosed that the door actuators need to be repaired. The vehicle had not been repaired.…
    Owner report to NHTSA, 2019, at 100,000 miles
    The contact owns a 2012 Lexus ES350. The contact stated that the door locks failed to latch securely when the doors were closed. The vehicle was taken to an unknown dealer who stated that the door locks needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The…
    Owner report to NHTSA, 2020, at 59,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2012 Lexus ES350 recalls

  1. Air bags: inflator module

    NHTSA 19V741000 · October 17, 2019 · 928,220 vehicles

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began november 20, 2019. Owners may contact toyota customer service at 1-888-270-9371 or lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are j0a, j0b, and j0c. Lexus' numbers for this recall are jli, jlj, and jlk.

    Full defect summary

    Toyota motor engineering & manufacturing (toyota) is recalling certain 2010-2016 4runner, 2003-2006 tundra, 2003-2013 corolla, 2009-2010 corolla matrix, 2004-2005 rav4, 2002-2007 sequoia, 2011-2013 sienna, 2008-2012 scion xb, 2008-2009 lexus is-f, 2007-2012 yaris and lexus es350, 2010-2017 lexus gx460, 2002-2010 lexus sc430, 2006-2012 lexus is250 and is350 and 2010-2015 lexus is250c and is350c vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

  2. Air bags: inflator module

    NHTSA 19V005000 · January 9, 2019 · 1,299,448 vehicles

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began february 15, 2019. Owners may contact toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "zone a" toyota: g0p, lexus: glg; "zone b" toyota: g0r, lexus glh; "zone c" toyota: h0a, and lexus: hla.

    Full defect summary

    Toyota motor engineering & manufacturing (toyota) is recalling certain 2014-2016 toyota 4runner, 2014-2015 scion xb, lexus is350c, is250c, 2014 toyota sienna, lexus is-f, and 2014-2017 lexus gx460 vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or "zone a." toyota is also recalling certain 2011-2013 toyota corolla, corolla matrix, lexus is250, is350, 2011-2016 4runner, 2011-2015 scion xb, lexus is350c, is250c, 2011-2014 toyota sienna, lexus is-f, 2011-2017 lexus gx460, and 2011-2012 lexus es350 vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north car

  3. Air bags: inflator module

    NHTSA 17V006000 · January 9, 2017 · 577,875 vehicles

    Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Fix: Toyota will notify the toyota, scion and lexus owners. General motors will contact the pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on february 1, 2017. Owners may contact toyota customer service at 1-800-331-4331, or pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are g0p (toyota zone a), g0r (toyota zone b), h0a (toyota zone c), glg (lexus zone a), glh (lexus zone b) and hla (lexus zone c).

    Full defect summary

    Toyota motor engineering & manufacturing (toyota) is recalling certain 2012 toyota 4runner, corolla, corolla matrix, sienna, yaris, scion xb, lexus es350, gx460, is-f, is250, is350, is250c, is350c, and lexus lfa vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands, or "zone a." additionally, unless included in "zone a" above, toyota is recalling certain 2009 toyota corolla, corolla matrix, yaris, yaris hb, scion xb, pontiac vibe, lexus, es350, is250, is350, and is-f vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsy

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2012 Lexus ES350

What are the most common problems with the 2012 Lexus ES350?
By NHTSA owner complaints: air bags (77 complaints); doors and locks (3 complaints).
How many recalls does the 2012 Lexus ES350 have?
3 recalls listed by NHTSA, the latest from October 17, 2019 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2012 a bad year for the Lexus ES350?
It is 6th of 17 ES350 model years by number of complaints, with 89 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Lexus ES350 years

Lexus ES350 problems by year