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2010 Lexus HS 250 Hybrid Problems and Recalls

Owners filed 76 complaints with NHTSA about the 2010 Lexus HS 250 Hybrid, most often about the suspension (40% of complaints, typically around 71,000 miles). It is the most complained-about HS 250 Hybrid model year since 2000 and has 4 recalls.

Complaints76
Recalls4
Crashes reported9
Fires reported0
Injuries reported5

Most common 2010 Lexus HS 250 Hybrid problems

  1. Suspension

    30 complaints · 40%

    Half of these problems showed up before 71,000 miles.

    Brakes: the car is presenting issues when braking, in order to brake it has to be pressed too hard, and it does not brake immediately is more like gradually, which makes slower the brake process, and very dangerous. It also makes a very annoying squeaky sound. Suspension: the car has been aligned 3 times in less than…
    Owner report to NHTSA, 2017, at 72,300 miles
    The contact owns a 2010 Lexus HS 250 Hybrid. While driving various speeds, the rear of the vehicle fishtailed without warning. The contact stated that the issue occurred on several occasions, especially when it rained. The vehicle was taken to a dealer where it was diagnosed that the control arm was fractured and…
    Owner report to NHTSA, 2017, at 70,000 miles
  2. Brakes

    21 complaints · 28%

    Half of these problems showed up before 81,000 miles.

    2010 Lexus 250hs brake actuator. Driving along a city street going 55 MPH. Slowing down to approach a stop light. Immediately after depressing brake pedal the red brake light and ABS light comes on. My pedal goes straight to the floor and I have no brakes and almost crashed my car into the rear end of another car. I…
    Owner report to NHTSA, 2019, at 81,000 miles
    The contact owns a 2010 Lexus HS 250 Hybrid. While driving various speeds, the ABS and check engine warning indicators illuminated. The vehicle was taken to an independent mechanic and it was diagnosed that the actuator needed to be replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The…
    Owner report to NHTSA, 2018, at 85,000 miles
  3. Electrical

    15 complaints · 20%

    Half of these problems showed up before 81,000 miles.

    The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that the vehicle experienced a loss of engine power and the check engine warning indicator illuminated. The vehicle was towed to Lexus of melbourne (6927 bromley dr., melbourne, fl 32940) where it was diagnosed that the hybrid transaxle assembly failed.…
    Owner report to NHTSA, 2018, at 81,000 miles
    The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving on rough pavement and applying the brake, the vehicle jolted forward nearly crashing into another vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic found no failure with the…
    Owner report to NHTSA, 2021, at 75,000 miles
  4. Stability control

    6 complaints · 8%

    Half of these problems showed up before 73,000 miles.

    On 9/29/2017 while turning left at night in a dark road all interior and exterior lights went out. We crashed into wall beside the city street and our car was totaled. We filed a claim with Lexus at that time. A recall notice for this problem came in december. On december 22,2017, Lexus stated in letter from their…
    Owner report to NHTSA, 2017, at 66,780 miles
    Traveling between 60-70 MPH I jerked the steering wheel to the right to avoid someone entering my lane at a freeway merge. The car started swerving to an extreme degree. I heard the beep of something engaging that I assume was the vsc, but my head was being jerked too hard from side to side to be able to confirm what…
    Owner report to NHTSA, 2018, at 84,000 miles
  5. Speed control

    5 complaints · 7%

    I was parallel parking the car. I pulled alongside the curb behind a volvo and stopped the car. With the car stopped and my foot on the brake I moved my right hand to press the park button and to my surprise the car leaped (5 feet) forward into the volvo causing damage to my car (hood, grill, bumper and right quarter…
    Owner report to NHTSA, 2012, at 25,000 miles
    I was turning to the right into a parking slot. All of the sudden, the car shot forward and slammed into a brick building. The airbags deployed because of the force of the crash. Please note this is an edited version of an earlier report I sent. The change is in the affected parts. The part that caused the accident…
    Owner report to NHTSA, 2015, at 75,000 miles
  6. Engine

    5 complaints · 7%

    Half of these problems showed up before 81,000 miles.

    The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that the vehicle experienced a loss of engine power and the check engine warning indicator illuminated. The vehicle was towed to Lexus of melbourne (6927 bromley dr., melbourne, fl 32940) where it was diagnosed that the hybrid transaxle assembly failed.…
    Owner report to NHTSA, 2018, at 81,000 miles
    The contact owns a 2010 Lexus h250sh (na). While driving unknown speeds, the check engine indicator illuminated. The vehicle was towed to a local dealer (jm Lexus, 5353 w sample rd, margate, fl 33071, [phone]) where it was diagnosed that the battery inverter needed to be replaced. The vehicle was repaired, but the…
    Owner report to NHTSA, 2017, at 117,000 miles
  7. Lights

    3 complaints · 4%

    Condensation suddenly building up within headlamp assembly. Possible cause by faulty gaskets around headlamp. Condensation can build up and cause electrical failure with vehicle. Spoke with Lexus they admit they have had a problem with rx350 but will not acknowledge an issue with hs250h.
    Owner report to NHTSA, 2014, at 95,500 miles
    On 9/29/2017 while turning left at night in a dark road all interior and exterior lights went out. We crashed into wall beside the city street and our car was totaled. We filed a claim with Lexus at that time. A recall notice for this problem came in december. On december 22,2017, Lexus stated in letter from their…
    Owner report to NHTSA, 2017, at 66,780 miles
  8. Other or unspecified

    3 complaints · 4%

    The passenger and drivers side mirrors both failed within a year of each other. Both mirrors began to move excessively while driving, rendering them useless. Both mirrors are capable of being manually folded, the mechanism that holds them firm while car is in motion broke.
    Owner report to NHTSA, 2018, at 156,000 miles
    Hard brake pedal - brake booster pump may have been manufactured improperly hard to stop. Vehicle not safe to drive. There is a recall for similar toyotas vehicles.
    Owner report to NHTSA, 2019, at 100,078 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2010 Lexus HS 250 Hybrid recalls

  1. Electrical: electrical system

    NHTSA 17V619000 · October 4, 2017 · 18,130 vehicles

    Risk: A complete loss of motive power can increase the risk of a crash.

    Fix: Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on december 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is hle.

    Full defect summary

    Toyota motor engineering & manufacturing (toyota) is recalling certain 2010 lexus hs 250h hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.

  2. Suspension: rear

    NHTSA 16V596000 · August 12, 2016 · 337,449 vehicles

    Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

    Fix: Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on september 30, 2016. Owners may contact toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are g0v for toyota vehicles and glk for lexus vehicles. Note: this recall supersedes recall 13v-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13v-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to h

    Full defect summary

    Toyota motor engineering & manufacturing (toyota) is recalling certain model year 2006-2011 toyota rav4 vehicles manufactured october 31, 2005, to september 7, 2010, and 2010 lexus hs250h vehicles manufactured july 6, 2009, to august 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.

  3. Suspension: rear

    NHTSA 13V383000 · August 28, 2013 · 780,584 vehicles

    Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

    Fix: Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from september 2013 through mid-april 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. Important: this recall supersedes toyota and lexus recall 12v-373. All vehicles that have been inspected

    Full defect summary

    Toyota is recalling certain model year 2006 through 2011 rav4 and 2010 lexus hs250h passenger vehicles manufactured from october 2005 through september 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

  4. Suspension: rear

    NHTSA 12V373000 · August 2, 2012 · 780,584 vehicles

    Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

    Fix: Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on november 30, 2012. Owners may contact toyota at 1-800-331-4331 or lexus at 1-800-255-3987.

    Full defect summary

    Toyota is recalling certain model year 2006 through 2011 rav4 and 2010 lexus hs250h passenger vehicles manufactured from october 2005 through september 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2010 Lexus HS 250 Hybrid

What are the most common problems with the 2010 Lexus HS 250 Hybrid?
By NHTSA owner complaints: suspension (30 complaints, typically around 71,000 miles); brakes (21 complaints, typically around 81,000 miles); electrical (15 complaints, typically around 81,000 miles).
How many recalls does the 2010 Lexus HS 250 Hybrid have?
4 recalls listed by NHTSA, the latest from October 4, 2017 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2010 a bad year for the Lexus HS 250 Hybrid?
It is the most complained-about HS 250 Hybrid model year since 2000, with 76 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Lexus HS 250 Hybrid years

Lexus HS 250 Hybrid problems by year