KnownCarProblems2017 Lexus RX350 Problems and Recalls
Owners filed 46 complaints with NHTSA about the 2017 Lexus RX350, most often about the brakes (24% of complaints, typically around 8,000 miles). It is 7th of 17 RX350 model years by number of complaints and has 3 recalls.
Most common 2017 Lexus RX350 problems
Brakes
11 complaints · 24%Half of these problems showed up before 8,000 miles.
The emergency assistance brake system was activated and it reduced speed when vehicle was stopped ahead of me but would not respond to my braking. My vehicle slid into other vehicle at 6.8 MPH (see attached report). I tried to apply more pressure to brakes but the vehicle did not respond to my brake pressurei was…
Sometimes when I try to start the car, the brake pedal will not depress, I get a message that says “brake power low”, and the car won’t start. There is a recall on 2017 rxs for an improperly installed brake booster, but it doesn’t cover this VIN. From reading about similar complaints from other…
Fuel system
10 complaints · 22%Half of these problems showed up before 13,500 miles.
When accelerating hear a loud groaning noise and feel a hesitation in the gas accelerator pedal. Have brought to the dealer 3 times, as it seems to be getting worse. Dealer acknowledges their is an issue, but says will not fix because their is no recall. They said will notify US if/when Lexus has a remedy. Apparently…
The contact owns a 2017 Lexus rx-350. The contact stated that while driving at an undisclosed speed, a strong chemical odor was detected coming from the cabin filter. The contact experienced severe headaches and a numbing, sour tongue sensation after the failure. The contact had replaced over 12 cabin filters and had…
Other or unspecified
8 complaints · 17%Half of these problems showed up before 7,000 miles.
Blind side monitor on right hand side does not alert when passing trucks and cars at highway speeds. At lower speeds it works properly. When passing vehicles on the left the left side warning light comes on properly.
Pulled into hotel parking lot at 11:05am (perfect weather - parking lot empty) and ,after turning into the parking spot at a slow speed, the car suddenly accelerated and hit the side of the hotel. The building wasn't damaged, but the car had serious frontal damage. The hotel manager didn't call the police so there…
Speed control
6 complaints · 13%Half of these problems showed up before 9,000 miles.
My car (insured) rear ended another party at less than 10 miles per hour. The pre-collision system that is part of my car never became active in my car and so I rear ended the car. Lexus inspected my rx-350 and have an unacceptable reason that it will not work, unless there is a noticeable speed difference between my…
The contact owned a 2017 Lexus RX350. -the vehicle spontaneously accelerated with the brake pedal depressed. -the vehicle struck a guard rail. -no apparent reason why the vehicle accelerated the contact stated that while the vehicle was idling in a parking lot with the brake pedal depressed, the vehicle spontaneously…
Engine
6 complaints · 13%Half of these problems showed up before 3,500 miles.
In order to start the car, the brake must be pressed. However, if the car sits without use for several days, the brake pedal cannot be pressed down and the car will not start. A warning light indicates that "brake power is low, stop in a safe place". Attached is a picture of the warning light. The car can generally be…
The contact owns a 2017 Lexus RX350. While driving various speeds, the vehicle began to hesitate while the accelerator pedal was depressed. There were no warning indicators illuminated. The vehicle was taken to an unknown local dealer, but the cause of the failure could not be determined. The vehicle was taken to…
Transmission
6 complaints · 13%At 1800 miles, vehicle started to hesitate when pressing on gas pedal. When accelerating from stop, vehicle is hesitating and studdering very badly. This is affecting accelerating and causing a severe safety issue while driving. While at highway speeds, vehicle constantly is lunging hesitating when trying to merge…
The transmission on this vehicle is bad! The dealer keeps saying it's normal in the learning phase, but there is no way all of this sputtering and hesitation is normal for any vehicle, let alone a luxury one. The tachometer jumps, jerks and sputters as well if you watch it. The pre-collision break system is also…
Visibility and wipers
5 complaints · 11%Half of these problems showed up before 12,000 miles. Parts named most often: defroster/defogger/hvac system, sun/moon roof assembly.
The contact owns a 2017 Lexus RX350. While driving, the instrument panel turned red and went blank. The contact heard three beeps and the instrument panel turned black. There were no warning indicators illuminated prior to the failure. The failure occurred numerous times in the past year. The vehicle was taken to…
The contact owns a 2017 Lexus RX350. The contact stated that while driving approximately 60 MPH, the glass sunroof suddenly exploded causing shards of glass to fall into the cabin of the vehicle onto the driver. The contact indicated that no object had struck the sunroof to cause the glass to shatter. No injuries were…
Electrical
4 complaints · 9%Parts named most often: instrument cluster/panel.
The contact owns a 2017 Lexus RX350. While driving, the instrument panel turned red and went blank. The contact heard three beeps and the instrument panel turned black. There were no warning indicators illuminated prior to the failure. The failure occurred numerous times in the past year. The vehicle was taken to…
The contact owns a 2017 Lexus RX350. While driving various speeds, the vehicle began to hesitate while the accelerator pedal was depressed. There were no warning indicators illuminated. The vehicle was taken to an unknown local dealer, but the cause of the failure could not be determined. The vehicle was taken to…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 Lexus RX350 recalls
Fuel system: fuel pump
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting january 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late march 2021. Owners may contact toyota customer service at 1-888-270-9371 or lexus customer service at 1-800-255-3987. Note: this recall is an expansion of recall 20v-012. Toyota's number for this recall is 20ta02. Lexus' number for this recall is
Full defect summary
Toyota motor engineering & manufacturing (toyota) is recalling certain 2018-2019 4runner, 2019-2020 avalon, 2019 corolla hatchback, 2017-2019 highlander, 2018-2020 camry, 2020 corolla, 2018-2019 land cruiser, 2017-2020 tacoma, 2019-2020 rav4, 2019-2020 sequoia, 2017-2020 sienna, 2019-2020 tundra, 2018-2020 lexus es350, 2017 lexus gs200t, 2017-2019 lexus gs350, 2019 lexus gs300, 2018-2020 lexus lc500h, 2019-2020 lexus ls500, 2018-2019 lexus gx460, 2017 lexus is200t, 2019 lexus is300, 2019 lexus is350, 2018-2020 lexus lc500, 2018 lexus ls500, 2019 lexus ls500h, 2018-2019 lexus lx570, 2017 lexus rc200t, 2019 lexus rc300, rc350, 2017 and 2019-2020 lexus rx350, 2018-2020 rx350l, 2019 lexus ux200, 2018-2019 lexus nx300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel system: fuel pump
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began may 4, 2020. Owners may contact toyota customer service at 1-888-270-9371 or lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20tb02 and 20ta02 for toyota vehicles and 20lb01 and 20la01 for lexus vehicles.
Full defect summary
Toyota motor engineering & manufacturing (toyota) recalled certain 2018-2019 4runner, highlander, camry, land cruiser, sequoia, sienna, tacoma and tundra, and lexus rc 300, rc 350, gs 350, gx 460, is 300, lc 500, ls 500, lx 570, rx 350l, and 2019 toyota avalon and corolla, and certain lexus nx 300, and es 350 vehicles on january 13, 2020. On march 4, 2020, toyota expanded the recall to include certain 2014-2015 toyota 4runner and land cruiser, 2018 avalon, corolla, 2014 fj cruiser, 2017 sienna and lexus 2018 es 350, 2018-2019 gs 300, 2013-2014 gs350, 2014-2015 gx 460, is 350 and lx 570, 2014 is f, 2018-2019 is 350, lc 500h and ls 500h, 2013-2015 ls 460, 2015 nx 200t and rc350, 2017 rc 200t and rx 350. Toyota also removed the 2018-2019 toyota 4runner and land cruiser and 2018-2019 lexus gx 460 and lx 570 and 2019 nx300 from inclusion in this recall. On march 19, 2020, toyota expanded the
Brakes: vacuum
Risk: A sudden loss of braking assist can increase the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on may 9, 2018. Owners may contact toyota customer service at 1-888-270-9371, or lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are j0k/jld.
Full defect summary
Toyota motor engineering & manufacturing (toyota) is recalling certain 2018 toyota camry and highlander vehicles, 2017 toyota sienna and tacoma vehicles and 2017 lexus rx350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2017 Lexus RX350
- What are the most common problems with the 2017 Lexus RX350?
- By NHTSA owner complaints: brakes (11 complaints, typically around 8,000 miles); fuel system (10 complaints, typically around 13,500 miles); other or unspecified (8 complaints, typically around 7,000 miles).
- How many recalls does the 2017 Lexus RX350 have?
- 3 recalls listed by NHTSA, the latest from November 4, 2020 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the Lexus RX350?
- It is 7th of 17 RX350 model years by number of complaints, with 46 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.