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2004 Lincoln Navigator Problems and Recalls

Owners filed 86 complaints with NHTSA about the 2004 Lincoln Navigator, most often about the suspension (28% of complaints, typically around 75,000 miles). It is the 3rd most complained-about Navigator model year since 2000.

Complaints86
Recalls0
Crashes reported4
Fires reported2
Injuries reported71 death reported

Most common 2004 Lincoln Navigator problems

  1. Suspension

    24 complaints · 28%

    Half of these problems showed up before 75,000 miles. Parts named most often: front.

    Tl contact owns a 2004 Lincoln Navigator. After the vehicle was purchased, it began to fail. The vehicle was taken back to the dealer for repairs. One month later, the suspension failed. While driving at an unknown speed, the trac indicator illuminated and the contact lost control of the vehicle. She pulled over and…
    Owner report to NHTSA, 2009, at 75,000 miles
    We have a 2004 Lincoln Navigator ( the second we have owned) the air suspension has never worked as well as the first Navigator. The ride was very good for the first 50 thousand miles then when it was cold it would take a while for the air suspension to warm up and begin to work. In alabama it does not get that cold…
    Owner report to NHTSA, 2011, at 75,000 miles
  2. Air bags

    13 complaints · 15%

    Half of these problems showed up before 89,000 miles. Parts named most often: side/window, frontal.

    While driving down the highway at 70 MPH, the side airbag curtains in our 2004 Lincoln Navigator deployed for no reason. We took the vehicle directly to the ford dealership and was told that the diagnostics ran on it showed that we had a collision that caused the airbags to deploy. Our insurance adjuster looked at the…
    Owner report to NHTSA, 2010, at 89,000 miles
    I was driving down a county road when the side airbags deployed with no collision or fast braking. I was approaching a stop sign and was coasting and had not applied the brakes when it occurred.
    Owner report to NHTSA, 2015, at 98,900 miles
  3. Electrical

    11 complaints · 13%

    Half of these problems showed up before 1,000 miles. Parts named most often: wiring.

    []. Air suspension air track radiation electrician and air conditioner went out. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
    Owner report to NHTSA, 2020, at 1,041 miles
    2004 ford Navigator caught on fire while parked in the carport. Prior to the fire the consumer read and article about fire occurring in Lincoln Navigator due to faulty cruise control switch. The vehicle was taken to the dealer who informed the consumer he had nothing to worry about. Two week later the consumer's home…
    Owner report to NHTSA, 2005, at 9,003 miles
  4. Body and structure

    10 complaints · 12%

    Half of these problems showed up before 48,000 miles. Parts named most often: body.

    Noticed the air compressor ran all of the time for the air ride system. The car was still in warranty took it to ford and they said they had fixed the problem. 800 miles out of warranty the ride side air shock went bad and burned out the compressor. Looked up old paper work and come to find out that they has put on a…
    Owner report to NHTSA, 2008, at 50,800 miles
    Tl contact owns a 2004 Lincoln Navigator. While opening the hood of the vehicle the contact noticed that the hood shock absorbers would no longer support the weight of the hood. The vehicle was taken to the dealer who stated that the shock absorber needed to be replaced. There were no prior warnings. The vehicle was…
    Owner report to NHTSA, 2010, at 54,000 miles
  5. Engine

    10 complaints · 12%

    Half of these problems showed up before 63,000 miles. Parts named most often: exhaust system, engine.

    The contact owns a 2004 Lincoln Navigator. The contact was driving 65 MPH when the engine stalled without warning. The vehicle was taken to the dealer. The dealer confirmed there was an engine misfire. The manufacturer was contacted and the vehicle was repaired. The VIN was unavailable. The failure mileage was 54,000…
    Owner report to NHTSA, 2012, at 54,000 miles
    The number three spark plug on the passenger side of my 2004 Lincoln Navigator blew out. The car has 72000 mile on it and is excellent condition. This is defect, there should be more threads holding the spark plug in pace, this car uses aluminum cylinder heads, the manufactures design did not put enough threads in…
    Owner report to NHTSA, 2009, at 72,123 miles
  6. Brakes

    7 complaints · 8%

    Half of these problems showed up before 7,000 miles. Parts named most often: foundation components, antilock.

    2004 Lincoln Navigator was purchased august 30th 2004, on its first drive huston from dallas, the rotors heated and warped resulting in serious shimming issues, this was fixed by machining the rotors. Second trip to vermont during christmas holidays from dallas, rootors warpped again and the Navigator was shimming…
    Owner report to NHTSA, 2004, at 8,000 miles
    There is a distinct shimmy in the steering wheel when decelerating from highway speeds. The shimmy progress' as time goes on. The rotors have been resurfaced twice and changed once.
    Owner report to NHTSA, 2005, at 6,290 miles
  7. Seats

    6 complaints · 7%

    Parts named most often: front assembly.

    2004 Lincoln Navigator. Driver seat electric motor positioning failure. Failed almost immediately after purchase in may, 2004. Seat motor repaired/replaced by dealer. Seat position stuck on one side and moves on other. Results in torquing of frame where it is bolted/secured to floor/frame of vehicle when seat is…
    Owner report to NHTSA, 2004, at 5,850 miles
  8. Visibility and wipers

    6 complaints · 7%

    Half of these problems showed up before 4,000 miles. Parts named most often: rearview mirrors/devices, windshield, sun/moon roof assembly.

    Airbags for now completely so does the air compressor cars without airbags went out brakes went out radiator went out completely the car is falling apart
    Owner report to NHTSA, 2020, at 1,041 miles
    []. Air suspension air track radiation electrician and air conditioner went out. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
    Owner report to NHTSA, 2020, at 1,041 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2004 Lincoln Navigator recalls

NHTSA lists no recalls for this model year.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2004 Lincoln Navigator

What are the most common problems with the 2004 Lincoln Navigator?
By NHTSA owner complaints: suspension (24 complaints, typically around 75,000 miles); air bags (13 complaints, typically around 89,000 miles); electrical (11 complaints, typically around 1,000 miles).
How many recalls does the 2004 Lincoln Navigator have?
NHTSA lists no recalls for the 2004 Lincoln Navigator. Check your VIN at nhtsa.gov/recalls in case one is issued later.
Is the 2004 a bad year for the Lincoln Navigator?
It is the 3rd most complained-about Navigator model year since 2000, with 86 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Lincoln Navigator years

Lincoln Navigator problems by year