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2011 Mazda CX-7 Problems and Recalls

Owners filed 154 complaints with NHTSA about the 2011 Mazda CX-7, most often about the suspension (33% of complaints, typically around 48,000 miles). It is 4th of 7 CX-7 model years by number of complaints and has 4 recalls.

⚠ Safety advisory3 recalls for this car came with a do-not-drive warning. See below and check your VIN at nhtsa.gov/recalls.

Complaints154
Recalls4
Crashes reported8
Fires reported0
Injuries reported4

Most common 2011 Mazda CX-7 problems

  1. Suspension

    51 complaints · 33%

    Half of these problems showed up before 48,000 miles.

    Aug 10,2016 manufacturer recall [VIN] NHTSA recall number16v-593 recall statusrecall incomplete, remedy not yet available. I received recall notice 2 years ago, but nothing since!
    Owner report to NHTSA, 2018, at 40,000 miles
    Severe clunking noise from front driver wheel when driving on most roads. Noise is believed to be related to the failing ball joint. Manufacturer has an open recall 9716h / NHTSA recall number 16v-593. Despite the recall notice being issues on august 10, 2016 (18 months ago), the status is "recall incomplete, remedy…
    Owner report to NHTSA, 2018, at 34,500 miles
  2. Air bags

    42 complaints · 27%

    Half of these problems showed up before 61,500 miles.

    Takata recall I received a letter in july, 2016 informing me of the recall and asking me to wait until further notice from Mazda. They suggested I not have anyone ride in the passenger seat until repaired. I called Mazda dealer 10-18-16 and still do not have parts. That suggestion is not tenable and what about the…
    Owner report to NHTSA, 2016, at 75,000 miles
    1. Warning illuminator light on indicating driver/passenger airbags may require repair and/or immediate attention. 2. Rear tail light: bulb has become so hot the bulb is literally burning through the red casing of the break light - condensation or wiring is causing the bulb to overheat.
    Owner report to NHTSA, 2015, at 85,000 miles
  3. Lights

    38 complaints · 25%

    Half of these problems showed up before 53,000 miles. Parts named most often: headlights.

    The contact owns a 2011 Mazda CX-7. When the low beam headlights were activated, they did not illuminate brightly enough. The vehicle was taken to g&g car and truck supercenters (308 s 2nd ave, dodge city, ks 67801, ([phone]), but the cause of the failure could not be determined. The vehicle was not repaired. The…
    Owner report to NHTSA, 2018, at 53,000 miles
    I purchased the vehicle used in may of 2013 I only had the vehicle 2 days and had to replace the drivers head light. On december 17th the drivers headlight went out again and on the 19th of december the passenger headlight has gone out.
    Owner report to NHTSA, 2014, at 49,646 miles
  4. Steering

    16 complaints · 10%

    Half of these problems showed up before 108,000 miles.

    The contact owned a 2011 Mazda CX-7. While driving 40 MPH, the steering wheel turned to the left and failed to maneuver without warning. The vehicle crashed into an embankment, hydroplaned, and crashed into another embankment. The driver's side air bags deployed over the top of the steering wheel and upwards toward…
    Owner report to NHTSA, 2018, at 108,000 miles
    Manufacturer recall number 9716h I have to Mazda dealership for this recall issue because the sterling wheel is tight to turn the wheels and the dealership declines to fix this problem answering that Mazda had hold on the parts and there is no supply. So wanted help regarding this matter.
    Owner report to NHTSA, 2018, at 109,000 miles
  5. Transmission

    8 complaints · 5%

    Half of these problems showed up before 67,000 miles. Parts named most often: automatic transmission.

    Vehicle exhibits sudden acceleration. Approx 25% to 35% of the time vehicle will lurch forward when accelerating from a stop. Vehicle behaves as if the accelerator if pressed down all the way, even though it is barely engaged. Sometimes the acceleration is so strong that the tires will break loose. Sudden acceleration…
    Owner report to NHTSA, 2015, at 70,000 miles
    On 4/18/18 - while driving vehicle, all of a sudden and with no warning, pushing gas pedal, it reved up into gear, stayed there and then all of a sudden banged into next gear and proceeded to do the same through the remaining gears. Then the at light illuminated. I turned the car around and drove back to the office…
    Owner report to NHTSA, 2018, at 64,000 miles
  6. Electrical

    7 complaints · 5%

    Parts named most often: instrument cluster/panel.

    The contact owns a 2011 Mazda CX-7. The contact stated when he turned the vehicle on and shift into drive gear all five doors fail to lock unless he manually locked them. The failure was not diagnosed by a dealer or local mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The…
    Owner report to NHTSA, 2013, at 4,200 miles
    For the last 2 years I have been trying to get our headlights to work properly with no success. Even when both dim headlights are working they are so dimm we can't drive with them and if one of them goes out we might as well not have a headlight. I have a vw and if one of it's low beam lights is out it is 100 times…
    Owner report to NHTSA, 2016, at 70,000 miles
  7. Other or unspecified

    7 complaints · 5%

  8. Visibility and wipers

    6 complaints · 4%

    Parts named most often: windshield, sun/moon roof assembly.

    The contact owns a 2011 Mazda cx7. The contact stated that the windshield became cracked without warrant. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 18,000.
    Owner report to NHTSA, 2013, at 18,000 miles
    My wife was driving to work yesterday morning when she heard a loud noise that sounded like a gunshot. She immediately noticed glass flying off of the top of the car. Apparently the sunroof exploded. There were no other cars around my wife at the time so it did not get hit by a rock or any other debris from the road.…
    Owner report to NHTSA, 2014, at 41,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2011 Mazda CX-7 recalls

  1. Air bags: inflator module

    ⚠ Do not driveNHTSA 19V782000 · October 31, 2019 · 69,879 vehicles

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began december 3, 2019. Owners may contact mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317f. Note: this recall supersedes recalls 16v356 and 17v012.

    Full defect summary

    Mazda north american operations (mazda) is recalling certain 2007-2012 cx-7, cx-9, and 2009-2012 maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

  2. Air bags: inflator module

    ⚠ Do not driveNHTSA 18V717000 · October 12, 2018 · 155,436 vehicles

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began november 9, 2018. Owners may contact mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317f.

    Full defect summary

    Mazda north american operations (mazda) is recalling certain 2014-2015 mazda cx-9 vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or "zone a." additionally, unless covered in "zone a," mazda is recalling certain 2011-2013 mazda6, 2011-2012 cx-7, and 2011-2015 cx-9 sold, or ever registered in the states of arizona, arkansas, delaware, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, west virginia and the district of columbia, or "zone b." additionally, unless covered in zone a or zone b, mazda is recalling certain 2010-2013 mazda6, 2010-2012 cx-7, and 2010-2015 cx-9 vehicles eve

  3. Air bags: inflator module

    ⚠ Do not driveNHTSA 17V429000 · June 29, 2017 · 205,377 vehicles

    Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Fix: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on august 30, 2017. Owners may contact mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317f. Note: this recall supersedes recall 16v356 and all vehicles that were not remedied under that campaign are now covered by this one.

    Full defect summary

    Mazda north america operations (mazda) is recalling certain 2009-2011 mazda6, and 2007-2011 cx-7 and cx-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

  4. Suspension: lower ball joint

    NHTSA 16V593000 · August 11, 2016 · 190,102 vehicles

    Risk: A loss of steering control can increase the risk of a crash.

    Fix: Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia. West virginia, wisconsin, and the district of columbia. The remaining vehicles will be addressed as parts are available. The recall began september 20, 2017. Owners

    Full defect summary

    Mazda north american operations (mazda) is recalling certain model year 2007-2012 mazda cx-7 vehicles manufactured february 14, 2006, to may 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2011 Mazda CX-7

What are the most common problems with the 2011 Mazda CX-7?
By NHTSA owner complaints: suspension (51 complaints, typically around 48,000 miles); air bags (42 complaints, typically around 61,500 miles); lights (38 complaints, typically around 53,000 miles).
How many recalls does the 2011 Mazda CX-7 have?
4 recalls listed by NHTSA, the latest from October 31, 2019 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2011 a bad year for the Mazda CX-7?
It is 4th of 7 CX-7 model years by number of complaints, with 154 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Mazda CX-7 years

Mazda CX-7 problems by year