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2010 Mercury Milan Hybrid Problems and Recalls

Owners filed 59 complaints with NHTSA about the 2010 Mercury Milan Hybrid, most often about the steering (27% of complaints, typically around 99,000 miles). It is the most complained-about Milan Hybrid model year since 2000.

Complaints59
Recalls0
Crashes reported0
Fires reported1
Injuries reported0

Most common 2010 Mercury Milan Hybrid problems

  1. Steering

    16 complaints · 27%

    Half of these problems showed up before 99,000 miles.

    I was driving about 30mph on a straight city road & the steering became difficult. The message about service power steering came on, but it seemed like the steering changed before the message popped up. I was required to drive at a very slow pace to be able to keep the car in control. I was close to home & just went…
    Owner report to NHTSA, 2017, at 99,000 miles
    Got service power steering now & service advancetrac warnings and lost power steering and lost power steering. There were no previous warnings to the effect indicating service prior to fault. It was a sudden event that could have caused an accident or death if someone not as strong as I was driving. I was able to…
    Owner report to NHTSA, 2017, at 88,000 miles
  2. Electrical

    9 complaints · 15%

    Half of these problems showed up before 60,000 miles. Parts named most often: wiring.

    The contact owns a 2010 Mercury Milan Hybrid. The contact stated that while traveling approximately 70 MPH, there was a sudden loss of engine power and an abnormal noise coming from the vehicle. The contact mentioned that the accelerator pedal was depressed and failed to respond. The contact mentioned that the check…
    Owner report to NHTSA, 2014, at 60,000 miles
    The contact owns a 2010 Mercury Milan Hybrid. The contact stated that the plastic engine cover rubbed a hole through the high voltage wiring. The vehicle was taken to a dealer for an unrelated issue. The technician made the contact aware of the exposed high voltage wiring. The vehicle was not repaired and the…
    Owner report to NHTSA, 2015, at 63,000 miles
  3. Air bags

    9 complaints · 15%

    Takata recall. Pursuant to safety recall notice 18s01/NHTSA recall 18v046, we have not been able to drive our car since june 5, 2018, almost two months ago. Although we now have access to a rental car, it is a problem not to have use of our own vehicle and is an ongoing inconvenience. When will the remedy be available?
    Owner report to NHTSA, 2018, at 45,000 miles
  4. Transmission

    8 complaints · 14%

    Half of these problems showed up before 72,500 miles.

    I have a 2010 Mercury milan. This has been an intermittent problem: sometimes the car feels like it does a hard gear shift--the wrench light comes on and the car loses power. I still have power steering and power brakes but pressing on the gas does nothing. If I turn off the engine and restart, it is fine--sometimes…
    Owner report to NHTSA, 2014, at 74,000 miles
    At 71,000 miles vehicle developed failure of electronic throttle body. This lead to car entering "limp home" mode. Occurred in busy traffic exposing passengers to potential risk - no injury occurred. Ford has acknowledged etb defects in 2010 milan via their customer satisfaction program 13no3. However this program…
    Owner report to NHTSA, 2017, at 71,000 miles
  5. Brakes

    8 complaints · 14%

    Half of these problems showed up before 97,000 miles. Parts named most often: antilock.

    Was alerted that my left rear passenger tail light on my 2010 Mercury Milan Hybrid was abnormally bright and that brake light did not change illumination level. Took car to dealership and was informed that entire assembly was faulty and would need to be replaced for $600. I have an extended warranty, premiumcare ecp…
    Owner report to NHTSA, 2014, at 97,000 miles
    2 brake warning lights appeared on dash. Brake pedal soft and went to floor. Very little braking power . Almost rolled through intersection. 76 year old lady (my mother) terrified to drive the car. Taking to dealer tomorrow.
    Owner report to NHTSA, 2017, at 84,430 miles
  6. Fuel system

    6 complaints · 10%

    Half of these problems showed up before 75,000 miles.

    I have a 2010 Mercury milan. This has been an intermittent problem: sometimes the car feels like it does a hard gear shift--the wrench light comes on and the car loses power. I still have power steering and power brakes but pressing on the gas does nothing. If I turn off the engine and restart, it is fine--sometimes…
    Owner report to NHTSA, 2014, at 74,000 miles
    While driving in traffic, going straight and on a slight incline, at approximately 55 m.p.h., car suddenly lost power and went into limp mode. Vehicle malfunction and engine lights illuminated and vehicle would not exceed 40-45 m.p.h. On level grades and 20 on slight inclines.managed to return car home. Took vehicle…
    Owner report to NHTSA, 2015, at 76,000 miles
  7. Engine

    6 complaints · 10%

    Half of these problems showed up before 80,500 miles.

    The vehicle sporadically loses power and the "wrench" light goes on indicating a supposed engine problem. When the vehicle is turned off and restarted, the engine performs normally until the next time this sporadic failure occurs. It has repeated itself several times in the last few weeks, and the trouble code that…
    Owner report to NHTSA, 2015, at 82,400 miles
    As I was driving down the turnpike about 65 MPH car began to slow and would not accelerate past 40 MPH even with gas pedal pressed fully - slow to pick up any speed after braking. Wrench lights came on dash. Very dangerous. I see this is an issue (throttle body) with later models too. Repair should be covered on this…
    Owner report to NHTSA, 2017, at 79,000 miles
  8. Lights

    5 complaints · 9%

    Half of these problems showed up before 40,500 miles.

    Rear LED taillight malfunctions. Cost to replace is nearly $400.00. This seems a very height cost to maintain a necessary and legally required piece of safety equipment.
    Owner report to NHTSA, 2014, at 40,693 miles
    While driving fellow motorist advised my left rear light not operating. Visit to dealer confirmed and price to repair $400 plus labor. That seems a bit high to replace a light bulb! Forget it I will drive until ticketed. However just before my 3 yr warranty was up it happened but on the right rear exterior. That…
    Owner report to NHTSA, 2014, at 33,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2010 Mercury Milan Hybrid recalls

NHTSA lists no recalls for this model year.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2010 Mercury Milan Hybrid

What are the most common problems with the 2010 Mercury Milan Hybrid?
By NHTSA owner complaints: steering (16 complaints, typically around 99,000 miles); electrical (9 complaints, typically around 60,000 miles); air bags (9 complaints).
How many recalls does the 2010 Mercury Milan Hybrid have?
NHTSA lists no recalls for the 2010 Mercury Milan Hybrid. Check your VIN at nhtsa.gov/recalls in case one is issued later.
Is the 2010 a bad year for the Mercury Milan Hybrid?
It is the most complained-about Milan Hybrid model year since 2000, with 59 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Mercury Milan Hybrid years

Mercury Milan Hybrid problems by year