KnownCarProblems2020 Nissan Murano Problems and Recalls
Owners filed 44 complaints with NHTSA about the 2020 Nissan Murano, most often about the driver assistance (32% of complaints, typically around 9,500 miles). It is 16th of 24 Murano model years by number of complaints and has 2 recalls.
Most common 2020 Nissan Murano problems
Driver assistance
14 complaints · 32%Half of these problems showed up before 9,500 miles. Parts named most often: automatic emergency braking, warnings, adaptive cruise control.
I was driving at approximately 25 MPH and my vehicle suddenly slammed on the brakes without warning. A red warning screen lit up on my dash. There were no pedestrians or other vehicles in front of me. Luckily, the car behind me was able to stop without hitting me.
I have a 2020 Nissan Murano that had 3 occurrences in a 48 hour period where the automatic emergency braking system caused my car to stop immediately with no warning or obstruction in the road. The 1st incident occurred when I was traveling approximately 30 miles per hour on a city street. My car went from 30 to 0…
Other or unspecified
10 complaints · 23%I was driving 40 MPH when the car automatic stopped and applied the automatic emergency brake (aeb) was applied with no obstacles around on a clear sunny day. The car is brand new with only 1100 miles on it. Car came to a complete stop. I am afraid for my safety and will contact the dealer where I purchased the car…
Suspension
7 complaints · 16%The contact owns a 2020 Nissan Murano. The contact stated while the vehicle was at now auto care for a service appointment, the contact was informed that the driver's and passenger's side control arms were unusually worn and failing. The contact was advised to take the vehicle to the dealer. The manufacturer was made…
Steering
5 complaints · 11%Brakes
4 complaints · 9%I was driving 25 MPH when the car automatic stopped and applied the automatic emergency brake (aeb) was applied with no obstacles around on a clear sunny day. Purchased the car new with only 3 miles on it. Car came to a complete stop. I am afraid for my safety.took the car in to dealer and was told nothing is wrong…
I was driving at approximately 25 MPH and my vehicle suddenly slammed on the brakes without warning. A red warning screen lit up on my dash. There were no pedestrians or other vehicles in front of me. Luckily, the car behind me was able to stop without hitting me.
Visibility and wipers
4 complaints · 9%Parts named most often: sun/moon roof assembly.
Transmission
3 complaints · 7%
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Nissan Murano recalls
Suspension: spindle
Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed july 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. Infiniti owners may contact customer service at 1-800-662-6200.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain 2020 nissan murano, infiniti qx60, 2021 nissan gt-r, infiniti qx50, and q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Steering: linkages
Risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Fix: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on may 6, 2021. Owners may contact nissan customer service at 1-800-867-7669. Nissan's number for this recall is pc797.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain 2020 nissan murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2020 Nissan Murano
- What are the most common problems with the 2020 Nissan Murano?
- By NHTSA owner complaints: driver assistance (14 complaints, typically around 9,500 miles); other or unspecified (10 complaints); suspension (7 complaints).
- How many recalls does the 2020 Nissan Murano have?
- 2 recalls listed by NHTSA, the latest from May 27, 2021 (suspension). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Nissan Murano?
- It is 16th of 24 Murano model years by number of complaints, with 44 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.