KnownCarProblems2004 Nissan Quest Problems and Recalls
Owners filed 445 complaints with NHTSA about the 2004 Nissan Quest, most often about the electrical (17% of complaints, typically around 60,500 miles). It is the most complained-about Quest model year since 2000 and has 4 recalls.
Most common 2004 Nissan Quest problems
Electrical
77 complaints · 17%Half of these problems showed up before 60,500 miles. Parts named most often: wiring, instrument cluster/panel, 12v/24v/48v battery, alternator/generator/regulator.
My wife, was driving our children to school, the charger warning and brake warning lamps came on. This caused the vehicle speed to decrease, and stop the vehicle into a heavy traffic intersection, which nearly caused a horrible accident.
My wife, was driving our children to school the charger warning and brake warning lamps came on. This caused the vehicle speed to decrease, and stopped the vehicle into a heavy traffic intersection, which nearly caused a horrible accident.
Transmission
72 complaints · 16%Half of these problems showed up before 37,000 miles. Parts named most often: automatic transmission.
I have a 2004 Nissan Quest, we have experienced numerous problems including the power sliding door opening at 60mph.(Nissan put in a rubber bumper on the door) the power drivers window wont go back up after using auto down(Nissan unable to find a problem) transmission starts off in 3rd gear from a stop almost causing…
There are major problems with the shifter/transmission on my 2004 Nissan Quest van. The problems started a few years ago when parked on a slight incline and the van wouldn't shift into reverse. I called the dealership and they advised me to pull forcefully on the shifter to make it shift. It did shift but this has…
Engine
71 complaints · 16%Half of these problems showed up before 84,000 miles. Parts named most often: exhaust system, engine.
On my 2004 Nissan Quest, the camshaft position sensor failed on my vehicle in the middle of traffic causing my car to cut off completely. This almost caused 2 accidents before I could steer the car off the road.
Heard a ticking noise when starting up my car but subsided after it warmed up gradually over the month it got very loud. Brought it to Nissan dealer in pompano beach and they said it was timing chain needs replacement for a cost of 2,300 dollars! I researched this and see that it is a frequently voiced complaint and…
Body and structure
70 complaints · 16%Half of these problems showed up before 16,500 miles. Parts named most often: body, frame and members.
2004 Nissan Quest se with a manufacture date of 03/29/04 just spent 30 total days in the dealer's shop while certified Nissan service personnel and the Nissan tech support people worked to identify the cause and correct rattling sliding doors that opened while the vehicle was operating at 45 MPH without warning: doors…
Tl contact owns a 2004 Nissan Quest. The rear driver side sliding door closes by itself. The vehicle was taken to the dealer on several occasions. Initially, the contact was informed that nothing was wrong with the sliding door. Next, she was informed that the vehicle was out of warranty. She was then informed that…
Doors and locks
61 complaints · 14%Half of these problems showed up before 5,500 miles. Parts named most often: doors, hatchback/liftgate, tailgate.
The passenger side automatic sliding door opened intermittently while the vehicle was in motion or when it was sitting still. When the door opened it was difficult to close. In one instance the door actually shut on the consumer. The manufacturer and the dealer are aware of the problem.
A newly purchased 2004 Nissan Quest with current mileage of around 4,800 miles when incident happened. While driving on highway, the driver side rear tire suddenly bent and smoke came out. Van was then towed back to dealership and found that the cross member was broken off. Dealership denied warranty coverage because…
Brakes
43 complaints · 10%Half of these problems showed up before 25,500 miles. Parts named most often: foundation components, antilock/traction control/electronic limited slip.
On august 5, 2005, after 16,328 miles and severe shaking when braking, dealer told me he had to replace front rotors. Three months later, light shaking began again. After period of disuse for three months, shaking became worse and dealer told me he had to cut rotors again (now I realized they weren't replaced.)…
Whenever we hit the brakes our 2004 Nissan Quest shutters and shakes. We first reported the problem at about 23,000 miles. Van has been to the dealer at least 5 times for this problem. Mechanic can never find anything wrong. On our own we have replaced the front rotors when it was discovered both original rotors had…
Air bags
42 complaints · 9%Half of these problems showed up before 44,000 miles. Parts named most often: frontal, side/window.
On 1-11-08 I was involved in a single car collision in my 2004 Nissan Quest. I was avoiding another vehicle and swerved into a cement barrier wal, head on. I then tried to correct the vehicle and struck the right front bumper into another cement wall. Neither airbag deployed. My vehicle has been looked at by…
Tl contact owns a 2004 Nissan Quest. While driving 65 MPH, the contact drove over a tie down strap and both front air bags deployed without warning. There was no crash or any type of impact involved. The driver sustained minor burns on her left wrist and bicep along with bruises on her hip. The front seat passenger…
Visibility and wipers
27 complaints · 6%Half of these problems showed up before 3,000 miles. Parts named most often: windshield wiper/washer, power window devices and controls, defroster/defogger/hvac system, windshield.
The windshield wiper fluid sprayed too low, causing impaired vision. The cause has not yet to been determined. The dealer tried to correct the problem by replacing the nozzles but that did not correct the problem. The part has been replaced twice. The consumer believes the nozzle needs to be redesigned. The storage…
Ventilation system does not work properly. It blows hot air on all settings without the air conditioning on. Nissan acknowledges the problem exists on this minivan but says there is no fix for it.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2004 Nissan Quest recalls
Seats: mid/rear assembly
Risk: If the third row seat striker weld fails, the striker could separate from the mounting bracket. Striker separation could affect the risk of injury in certain types of crashes.
Fix: Dealers will replace the third row seat striker brackets free of charge. The recall began on december 19, 2005. Owners may contact nissan at 1-800-647-7261.
Full defect summary
On certain mini vans equipped with a folding third row rear seat, when the third row seat is raised from its stowed position, it engages striker brackets, one on each side of the seat cushion. The fold-away striker loop is welded to a mounting bracket. The striker may become detached from its mounting bracket due to a broken weld at the point of attachment to the bracket.
Seats: mid/rear assembly
Risk: When the operator attempts seat adjustment, a finger may be pinched in the moving seat adjustment mechanism which could cause an injury.
Fix: On earlier model vehicles built through june 28, 2004, dealers will replace the inboard second row seat adjustment handle, rivet a plastic reinforcement to backside of the existing seat back cover carpeting, install tie-downs and a flange to the inboard side shield. On vehicles produced from june 29, 2004 through september 26, 2005, dealers will rivet a plastic reinforcement to the backside of the existing seat back cover carpeting, install tie-downs and a flange on the inboard side shield. The recall began on december 19, 2005. Owners may contact nissan at 1-800-647-7261.
Full defect summary
On certain mini vans, there is a seat adjustment mechanism that contains exposed moving components located at the rear inside edge of the second row seat.
Doors and locks: latch
Risk: This can result in the door coming open unexpectedly upon rapid acceleration, and an occupant could fall out of the door and be injured.
Fix: Dealers will replace the actuator for the power sliding door(s). Owner notification began on june 23, 2004. Owners should contact nissan at 1-800-647-7261.
Full defect summary
On certain minivans equipped with a power sliding door(s), at an ambient temperature below approximately 40 degrees fahrenheit, the actuator for the power sliding door(s) may experience binding due to an out-of-specification condition. In order to open, close or reverse a power sliding door, the shift selector lever must be in "park." if the actuator is experiencing binding and the driver shifts the vehicle out of "park" while a power sliding door is still closing, the door latches may not engage.
Air bags: sensor/control module-inactive
Risk: This reduces the risk of such occupants being unjured by an inflating air bag in a collision.
Fix: Dealers will inspect the front passenger seat cushion/sensor assembly. If the seat cushion/sensor is found to be operating improperly, the seat will be removed and recalibrated. Owner notification began on june 23, 2004. Owners should contact nissan at 1-800-647-7261.
Full defect summary
Certain passenger vehicles fail to comply with the advanced air bag requirements of federal motor vehicle safety standard no. 208, "occupant crash protection." the air bag for the front passenger seat is to be turned off (so that it does not inflate) when certain occupants, such as small children, are in the front seat.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Side air bag non-deployment
Summary
The subject vehicles are equipped with optional seat-mounted side air bags.all vehicles are equipped with standard frontal air bags and side air curtains.installation of the incorrect SRS diagnosis sensor unit does not impair deployment of the frontal air bag and side air curtain in the event of a crash.no reports of non-deployment of the subject seat-mounted side air bags have been received by the manufacturer or by NHTSA.the warranty reports cited above represent vehicle inspections conducted under the service campaign and sensor replacement was required in 32 of these cases.the manufacturer reports a total of 151 sensor units sold as replacement parts for all purposes.investigation disclo
Finger pinch point
Summary
The seat adjustment mechanism contains exposed moving components, located at the rear edge of the second row seat.when the operator attempts to adjust the seat, a finger may be pinched in the moving seat adjustment mechanism.nissan will conduct a safety recall on an expanded scope of nissan quest vehicles.on vehicles produced from march 26, 2003 through september 26, 2005, nissan will rivet a plastic reinforcement to the backside of the existing seat back cover carpeting, install three tie-downs and install a flange to the inboard side shield.on vehicles produced from march 26, 2003 through june 28, 2004, in addition to the above corrective actions, nissan will replace the inboard second row
Finger pinch point
Summary
Odi has received five reports alleging that the consumer was injured using the vehicle's second-row seat release lever to fold the second row seat.nissan states, ...the customer operation of the lever in some cases and subsequent orientation of their fingers is different than expected.nissan also reported additional complaints for a total of 11 injuries.nissan modified the lever for production twice.the latest (second modification) design provides a larger sized handle that contains a cup into which the seat occupant can place their fingers to operate the adjustment lever.nissan reports no injuries associated with the cup design lever.beginning june 2004, nissan initiated a customer satisfac
Power-sliding door opening
Summary
In january 2004, nissan received reports of power sliding doors coming open while driving.nissan determined that at temperatures below 40 degree f, an out-of-spec door actuator could bind and prevent the door latches from fully engaging.this can lead to the door coming open unexpectedly.nissan notified NHTSA by letter dated april 1, 2004, that it is conducting a safety recall campaign (NHTSA no. 04v186) on my 2004 nissan quest vehicles with power-sliding doors produced from march 26, 2003 to december 17, 2003.nissan modified the acutator door motor on vehicles built after december 17, 2003 for reasons not related to the inadvertent door opening issue.nissan reports that vehicles built after
Questions about the 2004 Nissan Quest
- What are the most common problems with the 2004 Nissan Quest?
- By NHTSA owner complaints: electrical (77 complaints, typically around 60,500 miles); transmission (72 complaints, typically around 37,000 miles); engine (71 complaints, typically around 84,000 miles).
- How many recalls does the 2004 Nissan Quest have?
- 4 recalls listed by NHTSA, the latest from October 17, 2005 (seats). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2004 a bad year for the Nissan Quest?
- It is the most complained-about Quest model year since 2000, with 445 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.