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2002 Pontiac Bonneville Problems and Recalls

Owners filed 89 complaints with NHTSA about the 2002 Pontiac Bonneville, most often about the steering (21% of complaints, typically around 21,000 miles). It is the 3rd most complained-about Bonneville model year since 2000 and has 2 recalls.

Complaints89
Recalls2
Crashes reported5
Fires reported3
Injuries reported4

Most common 2002 Pontiac Bonneville problems

  1. Steering

    19 complaints · 21%

    Half of these problems showed up before 21,000 miles. Parts named most often: column, gear box, rack and pinion.

    While driving consumer heard a loud clunking noise coming from the steering column. Dealership was notified, but did not resolve the problem.
    Owner report to NHTSA, 2004, at 21,205 miles
    The steering wheel has a clunking sound & feel as you turn the car. The local dealer has replaced the shaft 3 or 4 time in 58,000 miles, and it is very bad again. In the past they did not charge to repair, but now want to. This is like several other complaints in the system for this problem.
    Owner report to NHTSA, 2006, at 20,000 miles
  2. Engine

    14 complaints · 16%

    Half of these problems showed up before 92,000 miles. Parts named most often: exhaust system, engine.

    Tl contact owns a 2002 Pontiac Bonneville. While driving downhill at various speeds, oil leaks onto the valve cover manifold. Smoke appears under the hood and the contact smells burning oil. When the hood is lifted, he can see the oil on the valve cover manifold. The contact must check the oil level monthly. His…
    Owner report to NHTSA, 2008, at 92,000 miles
    The tip of a spark plug broke off into the piston causing me to have to replace the engine. Gm has refused to reimburse me for my replacement engine.
    Owner report to NHTSA, 2007, at 92,123 miles
  3. Visibility and wipers

    13 complaints · 15%

    Half of these problems showed up before 40,000 miles. Parts named most often: power window devices and controls, rearview mirrors/devices, windshield wiper/washer.

    2002 Bonneville: all 4 doors/windows have been re-sealed multiple times because rain water flows down the outside of the windows, then flows inside the door, and then flows into the car at the bottom of the car door, causing soaked carpeting (puddles) and mold. Sun-roof mechanical linkage has cracked and broken off in…
    Owner report to NHTSA, 2008, at 40,000 miles
    Problems with window regulator design. 3/30/2005 33,212 miles, driver's side window shudders and stopped working, would not open. Window replaced under warranty. 3/13/2007 65,600 miles, rt front passenger window, would not open, required replacement, cost to repair $500 8/20/2007 drivers window again barely working…
    Owner report to NHTSA, 2007, at 33,212 miles
  4. Electrical

    10 complaints · 11%

    Half of these problems showed up before 89,000 miles. Parts named most often: wiring, 12v/24v/48v battery.

    The contact owns a 2002 Pontiac Bonneville. While driving various speeds, the vehicle would stall without warning. An independent mechanic stated that the failure was caused by the electrical system. The manufacturer was not notified. The approximate failure mileage was 82,000. Updated 10/02/14 updated 3/6/2015
    Owner report to NHTSA, 2014, at 82,000 miles
    Car will re-start on its own after key is removed. After parking and shutting off the car, then removing the key and opening the driver's door to exit: if you accidentally press the upper part of the lock button on the door (the unlock function) instead of pressing the lower part of the lock button (the lock…
    Owner report to NHTSA, 2016, at 96,000 miles
  5. Transmission

    7 complaints · 8%

    Parts named most often: automatic transmission.

    For a short 2-3 wk period I noticed my transmission not performing normally. I observed 4-5 occurences of slow gear shifting in this 3 wk period and promptly scheduled a test of the transmission. The computer test identified an error that was explained as "inaccurate gear ratio", which means the computer told the…
    Owner report to NHTSA, 2004, at 49,352 miles
  6. Suspension

    6 complaints · 7%

    Parts named most often: front.

    Clunk from the front, some place in the steering wheel assembly when turning. How do I fix it, or is it anything to be concerned with? Front seats are so very uncomfortable. We have added seat cushions in an attempt to have better support, yet they continue to be horrible.
    Owner report to NHTSA, 2003, at 29,500 miles
    12/10/2002 1,840 miles knocking sound from lt front wheel; replaced bearing strut 7/22/2004 24,414 miles clunking noise from steering shaft; lubricated intermediate shaft 10/25/2004 28,000 miles complained of steering noise, dealet did nothing 2/7/2005 31,584 miles clunking noise when turing car left or right…
    Owner report to NHTSA, 2007, at 24,414 miles
  7. Air bags

    6 complaints · 7%

    Parts named most often: frontal, side/window.

    After starting my Pontiac Bonneville 2002 the 'air bag' light lit and stayed on. Driving normally down the highway at normal speeds, suddenly the passenger side air bag deployed with no warning. Car continued to operate normally. Dealer has never encountered such a problem where air bag would suddenly deploy under…
    Owner report to NHTSA, 2007, at 56,000 miles
    I have had a airbag light illuminated on my dash for some time now (not sure how long but a couple of years or more) and was concerned about this dash indicator with the recent airbag recalls. My VIN doesn't match any such recall notices, however some news websites (like cbs) initially indicted 2002 -2003 Pontiac…
    Owner report to NHTSA, 2014, at 160,000 miles
  8. Fuel system

    6 complaints · 7%

    Half of these problems showed up before 43,500 miles. Parts named most often: storage, delivery.

    When involved in an accident, the fuel safety shut off in my wife's Bonneville didn't work. She was struck just behind the passenger side rear door and then pushed into a traffic light hard enough to set off the air bags. After both impacts the car was still running and had to be shut off by the ignition key.…
    Owner report to NHTSA, 2004, at 43,500 miles
    There's a metallic popping noise from the rear end of the vehicle. Upon inspection of the noise the consumer noticed that the plastic fuel tank was coming in contact with the floor pan and rubbing. The area where the components were rubbing began to rust. The manufacturer has been contacted. Please provided any…
    Owner report to NHTSA, 2003, at 45,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2002 Pontiac Bonneville recalls

  1. Fuel system: tank assembly

    NHTSA 03V238000 · July 1, 2003 · 102,212 vehicles

    Risk: Fuel system components can be damaged and fuel can leak from the vehicle when it is refueled. Fuel leakage in the presence of an ignition source can result in a fire.

    Fix: Dealers will replace the fuel tank pressure sensor. Owner notification began on october 17, 2003. Owners should contact cadillac at 1-866-982-2339; oldsmobile at 1-800-630-6537; or pontiac at 1-800-620-7668.

    Full defect summary

    On certain cadillac deville and seville passenger vehicles, funeral coaches, and limousines equipped with a v8 (4.6l) engine, oldsmobile aurora passenger vehicles equipped with a v8 (4.0l ) engine, and pontiac bonneville ssei passenger vehicles equipped with a supercharged v6 (3.8l) engine, the fuel tank pressure sensors are unusually susceptible to malfunctions. If the sensor malfunctions, excessive vacuum can be applied during self-diagnostic testing.

  2. Air bags: frontal

    NHTSA 02V222000 · August 9, 2002 · 133,221 vehicles

    Risk: Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.

    Fix: Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began august 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.

    Full defect summary

    Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2002 Pontiac Bonneville

What are the most common problems with the 2002 Pontiac Bonneville?
By NHTSA owner complaints: steering (19 complaints, typically around 21,000 miles); engine (14 complaints, typically around 92,000 miles); visibility and wipers (13 complaints, typically around 40,000 miles).
How many recalls does the 2002 Pontiac Bonneville have?
2 recalls listed by NHTSA, the latest from July 1, 2003 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2002 a bad year for the Pontiac Bonneville?
It is the 3rd most complained-about Bonneville model year since 2000, with 89 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Pontiac Bonneville years

Pontiac Bonneville problems by year