KnownCarProblems2014 Ram 3500 Problems and Recalls
Owners filed 202 complaints with NHTSA about the 2014 Ram 3500, most often about the steering (20% of complaints, typically around 34,500 miles). It is the 3rd most complained-about 3500 model year since 2000 and has 15 recalls.
Most common 2014 Ram 3500 problems
Steering
41 complaints · 20%Half of these problems showed up before 34,500 miles.
Hit a dip in the road at the end of a bridge and vehicle started shaking severely. I believe this was an occurrence of what had become known as "dodge Ram death wobble". This is an unmodified 2014 Ram 3500 approximately 35000 miles on the odometer.
Vehicle is designed and constructed with non adjustable camber for the front wheels. This is causing uneven wear to the front tires, outside edge now bald while rest of tire tread is intact. The only known repair is using aftermarket parts and a proper alignment along with new tires costing the consumer $1000 and…
Transmission
39 complaints · 19%Half of these problems showed up before 30,000 miles.
Anytime I have to take my foot off the accelerator pedal causing the truck to coast a bit, and then depressing the accelerator pedal back down in an effort to speed up, there is a 2 to 4 second pause before the truck even starts to accelerate. This issue changes in delay time depending on the current speed your…
The contact owns a 2014 dodge Ram 3500. The contact stated that the vehicle failed to shift gears. In addition, the tpm and A/C failed to function properly, and an abnormal noise could be heard from the vehicle. The check engine warning indicator had illuminated. The vehicle was taken to the dealer where it was…
Suspension
34 complaints · 17%Half of these problems showed up before 27,000 miles. Parts named most often: front, rear.
The contact owns a 2014 Ram 3500. While driving at approximately 55 MPH, there was an abnormal noise, the steering pulled to the left and right, and the contact lost control of the vehicle. The contact was able to merge the vehicle to the side of the road. The vehicle was taken to an independent mechanic where it was…
The contact owns a 2014 Ram 3500. The contact stated that the front passenger side spring mount fractured and separated from the subframe. The contact stated that the spring mount was not properly welded to the subframe. The contact stated that the mount was welded in three separate locations on the subframe; however…
Engine
33 complaints · 16%Half of these problems showed up before 30,000 miles. Parts named most often: engine, cooling system.
The contact owns a 2014 Ram 3500. While the vehicle was parked, it caught on fire. Prior to the fire, there was no smoke or abnormal odor in the vehicle. The fire department was notified of the failure and extinguished the fire. The vehicle was towed to the dealer where it was diagnosed that the fire originated from…
I have noticed on different occasions a strong smell of diesel exhaust coming into the cab of my truck. It does not smell like the exhaust exiting the rear tailpipe (post DPF/catalyst). Each time it has happened, it has been when I was stopped or moving slow in both forward or reverse (on a street, or backing into a…
Electrical
25 complaints · 12%Half of these problems showed up before 40,000 miles.
The contact owns a 2014 Ram 3500. While driving 65 MPH, the vehicle stalled and all the warning lights on the instrument cluster illuminated. The driver was able to restart the vehicle. The vehicle was taken to a dealer where it was diagnosed that a module needed to be replaced. The vehicle was repaired; however, the…
I locked in cruise control at 45mph, engine went totally wide open, I wanted to let it go to see how fast it would get to but a car was pulling out of woodland way.less than 5 seconds I was at 85mph. I had to brake hard to bring it back down before the intersection. Now the total steering wheel is dead.no horn or…
Wheels and tires
23 complaints · 11%Half of these problems showed up before 46,000 miles. Parts named most often: lugs/nuts/bolts/studs, pressure monitoring and regulating systems, tread/belt.
Tire pressure sensor stopped working on left front wheel. Error message to have sensor system serviced appears at startup. Failure occurred on secondary streets at beginning of trip, towing 5th wheel. Stopped and checked tire pressure to see if tire was failing. Pressure was normal. No psi displayed on console for…
I purchased the extended warranty for my 2014 Ram 35000 longhorn from don vance dodge in marshfield missouri in february 2016 when I bought the truck from them. Within 10,000 miles I noticed that the right front tire on the outer edge is wearing. I brought it to a local mechanic who raised the truck with a floor jack…
Fuel system
22 complaints · 11%Half of these problems showed up before 10,000 miles.
Was going to merge on to the freeway the car in front of me slowed down so I had to take my foot off the accelerator pedal. A hole opened in traffic and I started to change lanes pressed down on the accelerator pedal to get up to the same speed as traffic and there was a 2 to 3 second pause before the truck started to…
Low engine RPM throttle response from dead stop or rolling pace (5-35 MPH) experiences 3-5 second lag before engine responds and accelerates. This has caused numerous close calls when turning in front of oncoming traffic on clear road conditions. To compensate, my driving habits have resorted to "power brake" the…
Other or unspecified
18 complaints · 9%Half of these problems showed up before 93,500 miles.
Takata recall after we replaced the fuel pump the truck still didn't perform like it should have for a 2 year old dually with less than 100,000 miles on it. Around 1 year ago, we were driving and suddenly were able to smell an extremely foul smell coming from under the dashboard, upon further examination we discovered…
In the last year and half, the vehicle will not start after driving someplace, seems it does this every few months, the only way to get it started is to either rock the truck or push it about 15 feet. I've had it into the dodge dealership several times, they can't find the problem nor will it not start for them. This…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Ram 3500 recalls
Wheels and tires: lugs/nuts/bolts/studs
Risk: Wheel separation can cause a vehicle crash.
Fix: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on november 30, 2021. Campaign y36 owner notification letters were mailed on november 30, 2021. Campaign y26 owner notification letters were mailed on december 1, 2021. Owners may contact fca US customer service at 1-800-853-1403. Fca US's numbers for this recall are y26 and y36.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2012-2021 ram 3500, 3500 cab chassis, 4500 cab chassis, and 5500 cab chassis vehicles. Incorrect information in the service and owner's manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Doors and locks: latch
Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began may 23, 2019. Chrysler is expected to notify owners of the expanded population on october 18, 2019. Owners may contact fca US customer service at 1-800-853-1403. Fca US's number for this recall is v44. Note: 2015-2017 my ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18v-486 for this issue.
Full defect summary
Chrysler (fca US llc) is recalling certain 2015-2017 ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 ram 1500, 2500 and 3500 pickup trucks built before april 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On august 29, 2019 chrysler expanded the recall to include an additional 693,128 model year 2013-2014 ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Steering: connection
Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began march 22, 2019. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is v06.
Full defect summary
Chrysler (fca US llc) is recalling certain 2013-2018 ram 3500 and 2014-2018 ram 3500 chassis cab and ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Electrical: software
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Equipment
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began february 14, 2018. Owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. Chrysler's number for this recall is t82.
Full defect summary
Chrysler (fca US llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Transmission: column shift
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the btsi, and, as necessary, replace it, free of charge. The recall began february 26, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t79.
Full defect summary
Chrysler (fca US llc) is recalling certain 2016-2017 ram 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs, 2011-2017 ram 3500, 4500 and 5500 cab chassis vehicles, 2009-2017 ram 1500 and 2010-2017 ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in park may cause the brake transmission shift interlock (btsi) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of park into any gear without pushing the brake pedal or having the key in the ignition.
Engine: diesel
Risk: The leaking water pump can increase the risk of an engine compartment fire.
Fix: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began february 26, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t51.
Full defect summary
Chrysler (fca US llc) is recalling certain 2013-2017 ram 2500, 3500, 3500 cab chassis, 4500 cab chassis, and 5500 cab chassis vehicles, equipped with cummins 6.7l turbo diesel engines that have concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Wheels and tires: wheels
Risk: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
Fix: Aev will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on august 30, 2017. Owners may contact aev customer service at 1-248-926-0256 extension 500.
Full defect summary
Streetcar orv llc, dba american expedition vehicles (aev) is recalling certain 2013-2017 ram 2500 and 3500 heavy duty trucks, modified by aev to be equipped with cast aluminum katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Air bags: curtain
Risk: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Fix: Chrysler will notify owners, and dealers will update the orc software, free of charge. The recall began june 26, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t25.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2013-2016 ram 1500, ram 2500, and 2014-2016 ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the occupant restraint controller (orc). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Steering
Risk: If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on february 24, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r46.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014 ram 2500 trucks and 2013-2014 ram 3500 trucks and cab chassis manufactured october 9, 2012, to july 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.
Equipment: radio/tape deck/cd etc.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a usb drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own usb drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on a
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2013-2015 ram 1500, 2500, 3500, 4500, and 5500, 2015 chrysler 200, chrysler 300, dodge charger, and dodge challenger, 2014-2015 jeep grand cherokee, cherokee, and dodge durango, and 2013-2015 dodge viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Air bags: frontal
Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on september 18, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r36.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2012-2014 ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured january 18, 2011, to october 7, 2014, and equipped with the electronic vehicle information center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Seat belts
Risk: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Fix: Chrysler will notify owners, and dealers will update the occupant restraint control module calibration, free of charge. The recall began on september 8, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r23.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2013-2015 ram 1500, 2500, and 3500 trucks manufactured june 20, 2012, to january 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Fuel system: fuel system, diesel
Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on december 8, 2014. The recall began on april 27, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p65.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2010-2014 ram 2500, 3500, 4500, and 5500 trucks manufactured march 27, 2009, to september 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Electrical: instrument cluster/panel
Risk: Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on november 25, 2013. Owners may contact chrysler at 1-800-247-9753. Chrysler's recall campaign number is n59.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014 ram 1500, 2500, and 3500 trucks manufactured july 1, 2013, through august 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Post recall remedy brake transmission shift interlock (btsi) failure
Summary
The office of defects investigation (odi) has received 14 vehicle owner questionnaire (voq) reports and 6 ewr death & injury (d&I) reports describing post recall remedy failures of the brake transmission shift interlock (btsi) system in certain model year (my) 2013-2018 ram pickup trucks.the subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.the failures of the btsi described in the voqs occurred on vehicles that had all previously been repaired under recall 17v-821 or 18v-100.both recalls address a potential condition which can cause the btsi locking pin to become stuck allowing the transmission to be shifted out of park without
Steering loss due to linkage separation
Summary
On december 17, 2018, NHTSA's office of defects investigation (odi) opened preliminary evaluation pe18016 to investigate alleged drag link failures in the steering system on model year (my) 2015 and 2016 ram 2500 trucks manufactured by fca US, llc (fca). â the drag link failures were found to be due to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen.â â the loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering.â during the course of pe18016, it was found that two styles of drag link
Steering loss due to linkage separation
Summary
On december 17, 2018, NHTSA's office of defects investigation (odi) opened preliminary evaluation (pe) 18-016 to investigate the steering system on model year (my) 2015 and 2016 ram 2500 manufactured by fca US, llc (fca). Four complaints were received alleging separation of the drag link, a steering linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to
Software security vulnerability
Summary
On july 23, 2015, fiat chrysler automobiles (fca) launched safety recall 15v-461 to remedy security vulnerabilities in approximately 1.4 million model year (my) 2013 through 2015 vehicles equipped with uconnect head units (hu) 8.4a (ra3 radio) and 8.4an (ra4 radio) manufactured by harman international.on july 24, 2015, the office of defects investigation (odi) opened recall query, rq 15-004, to investigate hu security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other fca vehicles.in an august 11, 2015 letter, fca submitted a second part 573 safety recall report expanding the scope of the uconnect ra4
Questions about the 2014 Ram 3500
- What are the most common problems with the 2014 Ram 3500?
- By NHTSA owner complaints: steering (41 complaints, typically around 34,500 miles); transmission (39 complaints, typically around 30,000 miles); suspension (34 complaints, typically around 27,000 miles).
- How many recalls does the 2014 Ram 3500 have?
- 15 recalls listed by NHTSA, the latest from May 27, 2021 (wheels and tires). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Ram 3500?
- It is the 3rd most complained-about 3500 model year since 2000, with 202 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.