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2015 Ram Promaster City Problems and Recalls
Owners filed 27 complaints with NHTSA about the 2015 Ram Promaster City, most often about the transmission (56% of complaints, typically around 39,000 miles). It is the most complained-about Promaster City model year since 2000 and has 3 recalls.
Most common 2015 Ram Promaster City problems
Transmission
15 complaints · 56%Half of these problems showed up before 39,000 miles. Parts named most often: automatic transmission.
Car was hesitating when starting from a stop. Once in a while the car would jerk back or forward. While driving the check engine light came on and I lost power. The car would only go about 5 MPH. Brought back to dealer where he checked the light code and came back as transmission sensor issue. Dealer reset the code…
Driving down the road at 30mph the check engine light came on again 1 week after dealer fixed the transmission valve body and sensor. This is an on going issue since june of this year. Car has been repaired 4 times and still having issues. When the light comes on the car loses power. When gas pedal is pressed there is…
Electrical
11 complaints · 41%Half of these problems showed up before 40,000 miles. Parts named most often: 12v/24v/48v battery.
Van stop running with no warning while driving down the road. Pull over and check battery connection, wiggle wire, return to van and it restarts. This has occurred more than 6 times in the last 2 weeks. I afraid to get on the express way.
Radiator fan 68360299aa fail and the warranty doesn't cover my vehicle has only 42 k miles and I see a lot of complains on the internet my vehicular le was running when this happen
Engine
10 complaints · 37%Half of these problems showed up before 39,000 miles.
Van stop running with no warning while driving down the road. Pull over and check battery connection, wiggle wire, return to van and it restarts. This has occurred more than 6 times in the last 2 weeks. I afraid to get on the express way.
We own a 2015 Ram promasters. While driving on the freeway at various speeds. Tech experienced a sudden loss of power. On the dash appeared a yellow check engine light and a red symbol ( ! ). A message read "service required - transmission service". As the tech attempted to exit the freeway, afraid that the van might…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2015 Ram Promaster City recalls
Equipment
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began february 14, 2018. Owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. Chrysler's number for this recall is t82.
Full defect summary
Chrysler (fca US llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Equipment: labels
Risk: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began november 17, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t62.
Full defect summary
Chrysler (fca US llc) is recalling certain 2015-2017 ram promaster city vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "none" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 110, "tire selection and rims."
Electrical: software
Risk: Trailer brake lights that are inoperative can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge. The recall began on june 20, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s22.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014-2016 ram promaster vehicles manufactured july 24, 2015, to february 15, 2016, and 2015-2016 promaster city vehicles manufactured august 15, 2014, to february 1, 2016. The trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. Equipment."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2015 Ram Promaster City
- What are the most common problems with the 2015 Ram Promaster City?
- By NHTSA owner complaints: transmission (15 complaints, typically around 39,000 miles); electrical (11 complaints, typically around 40,000 miles); engine (10 complaints, typically around 39,000 miles).
- How many recalls does the 2015 Ram Promaster City have?
- 3 recalls listed by NHTSA, the latest from December 21, 2017 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2015 a bad year for the Ram Promaster City?
- It is the most complained-about Promaster City model year since 2000, with 27 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.
Other Ram Promaster City years
- 2015
- 2016