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2004 Saturn Ion Problems and Recalls

Owners filed 898 complaints with NHTSA about the 2004 Saturn Ion, most often about the steering (38% of complaints, typically around 86,000 miles). It is the 2nd most complained-about Ion model year since 2000 and has 8 recalls.

Complaints898
Recalls8
Crashes reported51
Fires reported4
Injuries reported353 deaths reported

Most common 2004 Saturn Ion problems

  1. Steering

    345 complaints · 38%

    Half of these problems showed up before 86,000 miles. Parts named most often: electric power assist system, column, hydraulic power assist system, column locking.

    My power-steering keeps going out on my 2004 Saturn Ion. The message center beeps and then the steering goes out. Turn the car off and then back on and steering works.
    Owner report to NHTSA, 2009, at 86,000 miles
    I purchased my 2004 Saturn Ion last june and the weekend after I drove it off the lot, the power steering went out. My stepfather looked at it and replaced the fuse for the power steering. It did not happen again until 5 months ago. At this point my warranty was over and the dealership would not fix it. The power…
    Owner report to NHTSA, 2009, at 90,000 miles
  2. Electrical

    331 complaints · 37%

    Half of these problems showed up before 53,500 miles. Parts named most often: ignition, 12v/24v/48v battery, starter assembly, wiring.

    Prior to purchasing my '04 Saturn Ion I read all the reviews and customer complaints. One of the biggest complaints I came across was that the vehicle would not start in cold weather. I assumed that since I lived in florida and it seemed most of the complaints where from other states where they get freezing…
    Owner report to NHTSA, 2007, at 52,000 miles
    2004 Saturn Ion, refuses to start in cold weather - mainly after an overnight park in sub-freezing temperatures...wait 10 minutes, and it starts.
    Owner report to NHTSA, 2007, at 50,000 miles
  3. Transmission

    60 complaints · 7%

    Half of these problems showed up before 64,000 miles. Parts named most often: automatic transmission, manual transmission, clutch assembly, axle assembly.

    The contact owns a 2004 Saturn Ion. The contact stated that it was difficult to remove the key from the ignition after the gear was put into park. The vehicle was taken to a dealer. The technician diagnosed that the shift module was defective. The vehicle was repaired. The failure recurred. The manufacturer was made…
    Owner report to NHTSA, 2014, at 64,000 miles
    2004 Saturn Ion vti transmission failure, pulling out of a fast food drive thru at a slow rate of speed, hundreds of miles from home. It has been a known issue that this transmission was a poorly made gm product; Saturn was aware of it, gm has been aware. Recalls should have been made, but instead they are allowed to…
    Owner report to NHTSA, 2010, at 66,252 miles
  4. Engine

    56 complaints · 6%

    Half of these problems showed up before 82,000 miles. Parts named most often: engine, exhaust system, cooling system.

    Tl contact owns a 2004 Saturn Ion. The contact started the ignition; however, the engine failed to start after several attempts. The previous day the vehicle was used to jump start another vehicle. The vehicle was towed to an authorized dealer for diagnostic testing. The technician stated that the engine needed to be…
    Owner report to NHTSA, 2010, at 82,000 miles
    I have taken this car in several times for the same reason... Idle sticks then it shuts down completely or it will just cut off while I'm driving it. The Saturn repair shop couldn't find anything wrong. I paid for this 3 times and gave up. I've also had my ignition repaired already so this recall does me no good. I've…
    Owner report to NHTSA, 2014, at 82,000 miles
  5. Air bags

    52 complaints · 6%

    Half of these problems showed up before 55,000 miles. Parts named most often: frontal.

    The contact owns a 2004 Saturn Ion. The contact stated that when attempting to drive the vehicle, it would not start on multiple occasions. The contact waited for a brief moment and the vehicle was able to restart. The vehicle would not start at random. The battery was replaced due to the ignition problem with the…
    Owner report to NHTSA, 2014, at 55,000 miles
    The contact owns a 2004 Saturn Ion. The contact stated that while at a complete stop, another vehicle crashed into the contact's rear. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the…
    Owner report to NHTSA, 2014, at 51,000 miles
  6. Fuel system

    52 complaints · 6%

    Half of these problems showed up before 102,500 miles. Parts named most often: storage, delivery.

    Fuel leak. Changing fuel line and hopefully that fix works. Same thing currently happening on our 2006 Saturn VIN []. Frustrating reading all the years of complaints with limited recalls. Dangerous problem. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
    Owner report to NHTSA, 2016, at 104,000 miles
    The contact owns a 2004 Saturn Ion. While driving 50 MPH, the vehicle began leaking a tremendous amount of fuel under the driver side. The contact pulled the vehicle over and noticed that the leak stopped. The vehicle was towed to a dealer where it was diagnosed that the fuel pump and the fuel line were severely…
    Owner report to NHTSA, 2016, at 101,000 miles
  7. Speed control

    27 complaints · 3%

    Half of these problems showed up before 93,000 miles. Parts named most often: accelerator pedal, cruise control, linkages.

    When entering a highway and gathering speed, I removed my foot from the gas pedal and the car continued to accelerate. I applied the brakes but the car reached 85mph. I hit the gas pedal and the vehicle began to decelerate. I pulled off the road and turned off the vehicle. I restarted the vehicle and drove home (10…
    Owner report to NHTSA, 2012, at 91,100 miles
    The contact owns a 2004 Saturn Ion. The contact stated that while stopped at a traffic stop, the vehicle erroneously accelerated as the contact had the brakes applied. The vehicle was able to be driven to a private mechanic where the failure could not be replicated. The vehicle was not repaired. The manufacturer was…
    Owner report to NHTSA, 2012, at 100,000 miles
  8. Lights

    26 complaints · 3%

    Half of these problems showed up before 60,000 miles. Parts named most often: turn signal, headlights.

    In 2005 a recall was issued for the 2004 Saturn Ion front headlamps. I had the recalled parts replaced. For the past few months my left blinker has gone out about five times. I have replaced bulbs, had the dealer replace the sockets, and am now about to have the wiring harness replaced. The dealer said that no one…
    Owner report to NHTSA, 2008, at 60,000 miles
    Tl contact owns a 2004 Saturn Ion. The contact stated that while driving various speeds and when the vehicle was parked that the interior lights would not shut off. None of the warning lights illuminated on the instrumental panel. The contact also stated that the alarm shuts off intermittently at night. The vehicle…
    Owner report to NHTSA, 2010, at 66,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2004 Saturn Ion recalls

  1. Electrical: ignition

    NHTSA 14V171000 · April 10, 2014 · 2,191,014 vehicles

    Risk: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

    Fix: General motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on april 18, 2014. Chevrolet owners may contact general

    Full defect summary

    General motors llc (gm) is recalling certain model year 2005-2010 chevrolet cobalt, 2006-2011 chevrolet hhr, 2007-2010 pontiac g5, 2006-2010 pontiac solstice, 2003-2007 saturn ion, and 2007-2010 saturn sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "off" position.

  2. Steering: electric power assist system

    NHTSA 14V153000 · March 31, 2014 · 1,373,177 vehicles

    Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Fix: Gm will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. Gm expects to send an interim notification around may 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 saturn ion, 2009-2010 chevrolet hhr and 2010 chevrolet cobalts. Dealers will replace the eps motor. Bulletin 14116 covers model year 2004-2006 chevrolet malibu and malibu maxx, 2005-2006 pontiac g6 and 2008-2009 chevrolet malibu, pontiac g6 and saturn aura built from mar

    Full defect summary

    General motors llc (gm) is recalling certain model year 2004-2006 and 2008-2009 chevrolet malibu, 2004-2006 malibu maxx, 2009-2010 hhr (non-turbo), 2010 cobalt, 2008-2009 saturn aura and 2004-2007 ion, and 2005-2009 pontiac g6. In the affected vehicles, there may be a sudden loss of electric power steering (eps) assist that could occur at any time while driving.

  3. Air bags

    NHTSA 14V047000 · February 10, 2014 · 2,190,934 vehicles

    Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

    Fix: Gm will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on march 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on april 21, 2014. All affected owners will receive another letter once parts are available. The recall began on april 18, 2014. Owners may contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737 or saturn at 1-800-553-6000. Gm's number for the initial recall is 13454 and 14063 for the expansion. Gmâ’s recall nu

    Full defect summary

    This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General motors llc (gm) notified the agency on february 10, 2014 that they are recalling 619,122 model year 2005-2007 chevrolet cobalt, and 2007 pontiac g5 vehicles. On february 25, 2014, gm increased the recall to include an additional 748,024 model year 2006-2007 chevrolet hhr and pontiac solstice vehicles and 2003-2007 saturn ion vehicles and 2007 saturn sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On march 27, 2014, gm notified the agency that the defective ignition switches may have be

  4. Lights: turn signal

    NHTSA 04V547000 · November 16, 2004 · 178,798 vehicles

    Risk: If a front turn signal lamp is inoperative, others may react more slowly to a turning vehicle and a crash could occur.

    Fix: Dealers will replace the drl/turn signal bulb on both the left and right front side and inspect for and add a drl jumper kit if not present. The recall began november 17, 2004. Owners should contact saturn at 1-800-972-8876.

    Full defect summary

    Certain passenger vehicles have a condition in which the turn signal lamp and daytime running lamp (drl) on either front side can stop working because of loss of contact between the bulb and socket.

  5. Fuel system: fuel pump

    NHTSA 04V281000 · June 8, 2004 · 670 vehicles

    Risk: Fuel leakage, in the presence of an ignition source, could result in a fire.

    Fix: Dealers will replace the fuel feed pipe assembly. Owner notification began on june 9, 2004. Owners should contact saturn at 1-800-972-8876.

    Full defect summary

    Certain vehicles equipped with supercharged 2.0l 4-cylinder (lsj) engine were built with a fuel feed pipe that could crack and leak fuel near the fuel rail. If fuel leaks from the fuel feed pipe, there would be a noticeable fuel odor around the vehicle.

  6. Body and structure: bumpers

    NHTSA 04V002000 · January 6, 2004 · 344 vehicles

    Risk: Long term durability of the joint may be reduced and separation of the bumper from the frame on the passenger's side of the vehicle may result, increasing the risk of a crash.

    Fix: All vehicles are still in dealer's possessions.

    Full defect summary

    On certain passenger vehicles, some welds between the passenger's side motor rail and the front bumper bracket do not meet engineering specifications.

  7. Visibility and wipers: power window devices and controls

    NHTSA 04V004000 · January 5, 2004 · 79,204 vehicles

    Risk: If unsupervised children are left unattended in the vehicle and operate the power windows or sunroof, there is an increased risk of injury to the child.

    Fix: Dealers will upgrade the body control module (BCM) calibration. Owner notification began on december 30, 2003. Owners should contact saturn at 1-800-972-8876.

    Full defect summary

    Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 118, "power-operated window, partition, and roof panel systems." the power windows and/or sunroof may be operable after the ignition has been turned to the "off" position and the front passenger door is opened.

  8. Fuel system: fuel system, gasoline

    NHTSA 04V003000 · January 5, 2004 · 127,285 vehicles

    Risk: If corrosion on the exterior surface of the fuel filter progresses to the point of creating a hole in the shell, fuel droplets could form and drop to the ground. If an ignition source is present, a fire could result.

    Fix: Dealers will replace the fuel filter assembly. Owner notification began on december 30, 2003. Owners should contact saturn at 1-800-972-8876.

    Full defect summary

    Certain passenger vehicles equipped with 2.2l 4-cylinder (l61) engines were built with a fuel filter that could corrode prematurely on the exterior surface.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2004 Saturn Ion

What are the most common problems with the 2004 Saturn Ion?
By NHTSA owner complaints: steering (345 complaints, typically around 86,000 miles); electrical (331 complaints, typically around 53,500 miles); transmission (60 complaints, typically around 64,000 miles).
How many recalls does the 2004 Saturn Ion have?
8 recalls listed by NHTSA, the latest from April 10, 2014 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2004 a bad year for the Saturn Ion?
It is the 2nd most complained-about Ion model year since 2000, with 898 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Saturn Ion years

Saturn Ion problems by year