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2007 Saturn Outlook Problems and Recalls
Owners filed 511 complaints with NHTSA about the 2007 Saturn Outlook, most often about the lights (30% of complaints, typically around 60,000 miles). It is the 2nd most complained-about Outlook model year since 2000 and has 5 recalls.
Most common 2007 Saturn Outlook problems
Lights
154 complaints · 30%Half of these problems showed up before 60,000 miles. Parts named most often: headlights.
Faulty headlight wiring harness resulting in failure of low beam headlight. Saturn knows this is a common problem and refuses to acknowledge that it is a safety problem which results in decreased nighttime visibility and could ultimately result in a fatal wreck.
Passenger side headlamp on 2007 Outlook failed to turn on. Had limited visibility during night time. I replaced the bulb thinking it had simply burnt out, within a couple of hours the new bulb also went out. I decided to look closer at the connector and discovered the h9 female connector had a melted female connecter…
Transmission
128 complaints · 25%Half of these problems showed up before 79,000 miles. Parts named most often: automatic transmission, driveline.
Wave plate broke inside the transmission. Loose metal from wave plate damaged many parts throughout the transmission. Original estimate was $3500 due to being 3 months outside warranty. Gm agreed to cover remaining bill if I paid $1100 due to the relatively low mileage (78k). One small wave plate caused thousands of…
Vehicle's transmission suddenly lost traction. Driving my child to school and suddenly the vehicle's transmission slipped and would not run. Was caught in the middle of an intersection with 5 year old and baby on board. Thankfully oncoming traffic saw US and slowed down to go around US.
Electrical
115 complaints · 23%Half of these problems showed up before 61,000 miles. Parts named most often: instrument cluster/panel, wiring.
My key keeps getting stuck in the ignition, my husband has to disconnect the battery to get it out, I have told gm about the problem they say that they are not aware of the problem but when I go online I see hundreds of posts about their vehicles having the same problem. I'm sure that they do know about it. The…
Driverside low beam headlamp socket/wiring harness melted. This is the 2nd time this has occurred (passenger side low beam headlamp socket/wiring harness was replaced at Saturn dealership in 2009.
Air bags
88 complaints · 17%Half of these problems showed up before 80,500 miles. Parts named most often: frontal, side/window, on-off switch assembly.
Took a trip out of town this weekend and started noticing the transmission slipping when switching gears which activated the check engine light. Thankfully made it home before it got worse. Next day drove it around the block and was slipping all over the place. Pulled over to my house and parked. Turned off,turned…
The contact owns a 2007 Saturn Outlook. The contact stated that while driving 65 MPH, the passenger's side air bag warning light illuminated intermittently while the passenger's seat was occupied. The vehicle was taken to the dealer for diagnosis where it was stated that the track assembly needed to be replaced. The…
Steering
60 complaints · 12%Half of these problems showed up before 59,000 miles. Parts named most often: hydraulic power assist, column, hydraulic power assist system, rack and pinion.
Tl contact owns a 2007 Saturn Outlook. The contact stated that while driving approximately 50 MPH, the power steering failed. The steering wheel became difficult to control. The vehicle was taken to the dealer for a diagnostic test. The dealer stated that they could not diagnose and test the vehicle on april 1, 2010.…
While attempting to make a turn, the steering wheel locked up for a few seconds. I had no control over the vehicle. This has happened several times and it has always been in wet, rainy weather. It appears that water is splashing on the belts which causes a temporary loss of steering. While researching the problem…
Body and structure
36 complaints · 7%Half of these problems showed up before 80,000 miles. Parts named most often: body.
1) car no longer shifts out of first gear (automatic transmission). 2) car continues to run for up to 30 seconds when the key is removed. Dealer states that a water leak beginning at the sunroof leaks water onto the fuse area in the engine compartment causing failures requiring a fuse box replacement. The vehicle has…
The contact owns a 2007 Saturn Outlook. The contact stated that the liftgate detached. The contact received notification of NHTSA campaign number: 15v415000 (structure) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for…
Engine
31 complaints · 6%Half of these problems showed up before 95,000 miles.
The contact owns a 2007 Saturn Outlook. The contact stated that the air bag and check engine warning indicators remained illuminated. Also, the stability control indicator illuminated intermittently. The vehicle's on star system performed a diagnostic on the air bags and concluded that the air bags needed to be…
1) car no longer shifts out of first gear (automatic transmission). 2) car continues to run for up to 30 seconds when the key is removed. Dealer states that a water leak beginning at the sunroof leaks water onto the fuse area in the engine compartment causing failures requiring a fuse box replacement. The vehicle has…
Stability control
21 complaints · 4%Half of these problems showed up before 115,000 miles.
The vehicle would not shift leaving me stranded - during a chicago snow storm. I'm being told that it's the transmission again - only now the power tran warranty has expired.
On two occasions my car stopped driving while going around 40 to 55 MPH. I was driving sometime the end of july 2015 when the car stopped without warning while going about 45 MPH. The dash lights were on but all panels were on 0. It made a couple of thrusts then stopped. After a minute I put my foot on the gas and the…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2007 Saturn Outlook recalls
Body and structure: hatchback/liftgate
Risk: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Fix: Gm will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on november 15, 2016. Owners may contact buick customer service at 1-800-521-7300, chevrolet customer service at 1-800-222-1020, gmc customer service at 1-800-462-8782, and saturn customer service at 1-800-553-6000. Gm's number for this recall is 15240.
Full defect summary
General motors llc (gm) is recalling certain model year 2008-2012 buick enclave vehicles manufactured january 3, 2007, to february 29, 2012, 2009-2012 chevrolet traverse vehicles manufactured july 6, 2008, to march 9, 2012, 2007-2012 gmc acadia vehicles manufactured september 15, 2006, to february 29, 2012, and 2007-2010 saturn outlook vehicles manufactured august 17, 2006, to march 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Electrical: electrical system
Risk: It is possible for the heated washer module to ignite and a fire may occur.
Fix: Dealers will permanently disable and remove the heated washer fluid module. An updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. The safety recall began on june 11, 2010. Owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, gmc at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com.
Full defect summary
Gm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). A recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. However, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. These incidents resulted from a new failure mode attributed to the device's thermal protection feature. The significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamb
Electrical: electrical system
Risk: This may cause other electrical features to malfunction, create an odor, or cause smoke increasing the risk of a fire.
Fix: Dealers will install a wire harness with an in-line fuse free of charge. The recall began on september 12, 2008. Owners may contact buick at 1-866-608-8080; cadillac at 1-800-982-2339 or http://www.cadillac.com; chevrolet at 1-800-630-2438; saturn at 1-800-972-8876 or http://www.saturn.com, gmc at 1-866-996-9436; or hummer at 1-800-732-5493; or through their website at <a href=http://www.gmownercenter.com>http://www.gmownercenter.com</a> .
Full defect summary
Gm is recalling 857,735 my 2006-2008 buick lucerne; cadillac dts; hummer h2; my 2007-2008 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl, saturn outlook; and my 2008 buick enclave vehicles equipped with a heated wiper washer fluid system. A short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire.
Visibility and wipers: linkages
Risk: If this were to occur, driver visibility could be reduced, which could result in a vehicle crash.
Fix: Dealers will install a new wiper crank arm, driver's side link, and a crank arm nut. The recall began o october 13, 2008. Owners may contact buick at 1-866-608-8080, gmc at 1-866-996-9463, saturn at 1-800-972-8876, or through their website at <a href=http://www.gmownercenter.com>http://www.gmownercenter.com</a> .
Full defect summary
Gm is recalling 88,809 my 2008 buick enclave, and my 2007-2008 gmc acadia and saturn outlook vehicles currently or previously registered in the following states: alaska, colorado, connecticut, delaware, idaho, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, montana, nebraska, new hampshire, new jersey, new york, north dakota, ohio, pennsylvania, rhode island, south dakota, utah, vermont, west virginia, wisconsin, wyoming, and the district of columbia. If a buildup of snow or ice on the windshield or on the wipers restricts the movement of the wiper arm, the windshield wiper linkage may become detached from the motor shaft and the wipers may become inoperative.
Air bags: sensor/control module-inactive
Risk: In the event of a crash, this condition could increase the risk of injury to occupants in the front seat.
Fix: Dealers will reprogram the sdm computer module. This recall began on february 22, 2007. Owners may contact gmc at 1-866-966-9463 or saturn at 1-800-972-8876.
Full defect summary
On certain vehicles, the sensing and diagnostic module (sdm), which controls the function of front air bags, may not operate properly. As a result, the front air bags may fail to deploy in a frontal crash. Also, the air bag warning lamp on the instrument panel may fail to provide warning that the system is inoperative.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Loss of headlamp illumination
Summary
As of july 16, 2014, out of a population of 248,453 subject vehicles, NHTSA received 473 consumer complaints of inoperative head lamp. Many of these complaints indicated that the head lamp harness suffered damage from overheating. After reviewing the complaints, odi found: -69% (328) alleged that a single head lamp was inoperative. -18% (86) alleged that both head lamps were inoperative but not at the same time. -9% (41) alleged that both head lamps were inoperative but the complaints did not indicate whether the failures had occurred at the same time. -4% (17) alleged that both head lamps were inoperative at the same time. -one additional complaint cited wire harness damage to both sides bu
Non-crash engine compartment fires
Summary
In a letter dated august 27, 2008, general motors corp. (gm) notified NHTSA that it will conduct a safety recall (NHTSA recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. According to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. This may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm
Questions about the 2007 Saturn Outlook
- What are the most common problems with the 2007 Saturn Outlook?
- By NHTSA owner complaints: lights (154 complaints, typically around 60,000 miles); transmission (128 complaints, typically around 79,000 miles); electrical (115 complaints, typically around 61,000 miles).
- How many recalls does the 2007 Saturn Outlook have?
- 5 recalls listed by NHTSA, the latest from June 30, 2015 (body and structure). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2007 a bad year for the Saturn Outlook?
- It is the 2nd most complained-about Outlook model year since 2000, with 511 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.