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2019 Subaru Crosstrek Problems and Recalls

Owners filed 285 complaints with NHTSA about the 2019 Subaru Crosstrek, most often about the visibility and wipers (43% of complaints, typically around 12,000 miles). It is the most complained-about Crosstrek model year since 2000 and has 7 recalls.

Complaints285
Recalls7
Crashes reported7
Fires reported3
Injuries reported5

Most common 2019 Subaru Crosstrek problems

  1. Visibility and wipers

    123 complaints · 43%

    Half of these problems showed up before 12,000 miles. Parts named most often: windshield.

    While driving on the freeway at 60 MPH, a small rock popped up and hit my windshield immediately causing an approximate one inch chip in the glass. Approximately 5 seconds later, the chip expanded to an almost 12 inch crack on the passenger side of the vehicle. A small rock should not have caused that much damaged to…
    Owner report to NHTSA, 2020, at 12,000 miles
    The windshield cracked from the bottom up, twice within 9 months. I bought the vehicle brand new. The first time, the dealer was nice enough to replace it for free. The second windshield has only been installed for about 4 months. Picture attached is the second crack. First crack started on the passenger side…
    Owner report to NHTSA, 2020, at 12,000 miles
  2. Electrical

    53 complaints · 19%

    Half of these problems showed up before 9,000 miles. Parts named most often: 12v/24v/48v battery.

    I bought my car in mexico and have moved to north las vegas nevada. The dealer will not make the necessary safety repairs under the recalls. What do I do? Do I have an unsafe car?
    Owner report to NHTSA, 2021, at 10,500 miles
    My wifes car started smelling like gasoline inside the passenger compartment. We took it to a Subaru dealer and a rodent had chewed the high pressure gas line. It then sprayed gasoline right into her back seat foam and cushion. If we take the rodent out of the equation, this car is not safe and we want our money back…
    Owner report to NHTSA, 2020, at 7,405 miles
  3. Other or unspecified

    49 complaints · 17%

    Half of these problems showed up before 8,000 miles.

    The windhshild of the Subaru crosstek 2019 chipped with the tiniest of the stones that flung over from a different truck or vehicle passing by on the highway. We were also driving in exit lane and considerable slower than passing traffic. The stones was too small to cause a 12 inch line on the driver side.. I think…
    Owner report to NHTSA, 2020, at 8,000 miles
    After being parked outside in my drive way in tahoe city during a snowy night, my windshield cracked in several places. I noticed the damage in the morning after removing the snow and turning on my vehicle. I have been reading online that this is a known issue but Subaru has not been recalling windshields. I confirmed…
    Owner report to NHTSA, 2020, at 8,000 miles
  4. Engine

    35 complaints · 12%

    Half of these problems showed up before 8,000 miles. Parts named most often: engine.

    The contact owns a 2019 Subaru Crosstrek. The contact stated while driving 20 MPH, the accelerator pedal was not depressed but the vehicle slightly accelerated independently. There were no warning lights illuminated. The contact also stated that while accelerating from a complete stop and making a turn, the vehicle…
    Owner report to NHTSA, 2021, at 7,990 miles
    When accelerating RPM display at approximately 2-3 thousand rpms starts to jolt and the RPM needle bounces up and down as the acceleration continues!! The vehicle does this when going from a full stopped position to accelerating.
    Owner report to NHTSA, 2020, at 10,542 miles
  5. Transmission

    24 complaints · 8%

    Half of these problems showed up before 15,000 miles. Parts named most often: automatic transmission.

    The contact owns a 2019 Subaru Crosstrek. While the contact was attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The contact stated that while the engine was still off, the gear shifter was shifted into reverse(r) and the vehicle accelerated backwards. The contact…
    Owner report to NHTSA, 2025, at 15,000 miles
    At times vehicle has stuttered acceleration or delayed acceleration. This is very noticeable after car had been running for more that an hour at freeway speeds. Twice I have taken my Subaru in to have it look at once on 1/2020 and again 5/2020. Subaru has recorded as issue twice over 517 miles. At techline…
    Owner report to NHTSA, 2020, at 14,307 miles
  6. Steering

    15 complaints · 5%

    Half of these problems showed up before 3,500 miles.

    The lane assist is sometimes overly aggressive, without warning. When taking an exit ramp to the right it once violently tried to correct to the left. In crosswinds it's like trying to steer a mario cart game and will jerk you back and forth in the lane.
    Owner report to NHTSA, 2019, at 3,600 miles
    When driving, especially at highway speeds, the steering will unexpectedly push the car across the lane, sometimes harshly, especially around curves. This is more than a simple nudge for lane assist, it scares the heck out of you as you fight the steering wheel to maintain control. At least on our car it's enough to…
    Owner report to NHTSA, 2019, at 3,600 miles
  7. Fuel system

    14 complaints · 5%

    Half of these problems showed up before 6,500 miles.

    My first Subaru. On the drive home from the dealership, a rock cracked the windsheild. Less than a week later, while traveling on a freeway for just a few minutes, another rock hit the windshield and caused a major crack/ long line across on another part of the window. So unexpected, unusual and I hope not predictive…
    Owner report to NHTSA, 2019, at 6,000 miles
    My wifes car started smelling like gasoline inside the passenger compartment. We took it to a Subaru dealer and a rodent had chewed the high pressure gas line. It then sprayed gasoline right into her back seat foam and cushion. If we take the rodent out of the equation, this car is not safe and we want our money back…
    Owner report to NHTSA, 2020, at 7,405 miles
  8. Speed control

    8 complaints · 3%

    Some time this car aceleracin more like put more full, I start to notice when I was driven in the specific speed and the car start to put more full and speed more than I was
    Owner report to NHTSA, 2020, at 22,000 miles
    When I turn on cruise control and set the desired speed the system on its own decides to accelerate to 90 or 100 MPH. This occurs on the highway when I am travelling long distances. I dont know the exact sequence if its initially when I turn on the cruise control or when I want to resume and go a bit faster. This has…
    Owner report to NHTSA, 2020, at 12,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2019 Subaru Crosstrek recalls

  1. Electrical: software

    NHTSA 21V264000 · April 15, 2021 · 466,205 vehicles

    Risk: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.

    Fix: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning june 1, 2021. Owners can contact subaru customer service at 1-844-373-6614. Subaru's number for this recall is wre-21. Note: this recall includes all vehicles previously repaired under recall 19v743.

    Full defect summary

    Subaru of america, inc. (subaru) is recalling certain 2017-2019 subaru impreza and 2018-2019 crosstrek vehicles. The engine control module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

  2. Suspension: rear

    NHTSA 21V263000 · April 15, 2021 · 408,271 vehicles

    Risk: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.

    Fix: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed may 17, 2021. Owners may contact subaru customer service at 1-844-373-6614. Subaru's number for this recall is wrd-21.

    Full defect summary

    Subaru of america, inc. (subaru) is recalling certain 2018-2019 subaru crosstrek, 2019 crosstrek hybrid, and 2019 forester vehicles. The rear stabilizer bracket bolts may loosen and detach.

  3. Seat belts: rear/other

    NHTSA 20V189000 · March 31, 2020 · 4,862 vehicles

    Risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

    Fix: Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began april 15, 2020. Owners may contact subaru customer service at 1-844-373-6614. Subaru's number for this recall is wrc-20.

    Full defect summary

    Subaru of america, inc. (subaru) is recalling certain 2019 crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

  4. Engine: crankcase (pcv)

    NHTSA 19V856000 · December 2, 2019 · 51,613 vehicles

    Risk: An unexpected loss of power while driving can increase the risk of a crash.

    Fix: Subaru will notify owners, and dealers will inspect and replace the pcv valve, free of charge. If the pcv valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began january 31, 2020. Owners may contact subaru customer service at 1-844-373-6614. Subaru's number for this recall is wuw-08.

    Full defect summary

    Subaru of america, inc. (subaru) is recalling certain 2019 crosstrek, forester, and ascent vehicles. The aluminum positive crankcase ventilation (pcv) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.

  5. Electrical: software

    NHTSA 19V743000 · October 18, 2019 · 466,205 vehicles

    Risk: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

    Fix: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (dtc), subaru will replace the front exhaust pipe, free of charge. The recall began december 4, 2019. Owners may contact subaru customer service at 1-844-373-6614. Subaru's number for this recall is wuq-02.

    Full defect summary

    Subaru of america, inc. (subaru) is recalling certain 2017-2019 impreza and 2018-2019 crosstrek vehicles. The engine control module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

  6. Visibility and wipers: glass, side/rear

    NHTSA 19V404000 · May 30, 2019 · 256 vehicles

    Risk: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.

    Fix: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began june 11, 2019. Owners may contact subaru customer service at 1-844-373-6614. Subaru's number for this recall is wug-92.

    Full defect summary

    Subaru of america, inc. (subaru) is recalling certain 2019 crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 205, "glazing materials."

  7. Steering: electric power assist system

    NHTSA 19V065000 · February 6, 2019 · 10,417 vehicles

    Risk: Loss of power steering assist would require higher steering effort, increasing the risk of a crash.

    Fix: None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began february 7, 2019. Owners may contact subaru customer service at 1-844-373-6614. Subaru's number for this recall is wuc-88.

    Full defect summary

    Subaru of america, inc. (subaru) is recalling certain 2019 forester and crosstrek vehicles. A connector inside the electronic power steering (eps) unit may short circuit resulting in a loss of electric power steering assistance.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2019 Subaru Crosstrek

What are the most common problems with the 2019 Subaru Crosstrek?
By NHTSA owner complaints: visibility and wipers (123 complaints, typically around 12,000 miles); electrical (53 complaints, typically around 9,000 miles); other or unspecified (49 complaints, typically around 8,000 miles).
How many recalls does the 2019 Subaru Crosstrek have?
7 recalls listed by NHTSA, the latest from April 15, 2021 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2019 a bad year for the Subaru Crosstrek?
It is the most complained-about Crosstrek model year since 2000, with 285 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Subaru Crosstrek years

Subaru Crosstrek problems by year