KnownCarProblems2020 Tesla Model X Problems and Recalls
Owners filed 128 complaints with NHTSA about the 2020 Tesla Model X, most often about the suspension (29% of complaints, typically around 4,000 miles). It is 5th of 11 Model X model years by number of complaints and has 10 recalls.
Most common 2020 Tesla Model X problems
Suspension
37 complaints · 29%Half of these problems showed up before 4,000 miles.
Here is a 2020 Model X in the junkyard. Https://www.iaai.com/vehicledetails/37336502?rownumber=63 the front wheel has gone whompy because the top ball-joint has popped apart. This exact same ball joint is used on all models of teslas. Tesla seems to have got a bad batch of these ball joints that have insufficient…
Here is a 2020 Tesla model s in the junkyard: https://www.iaai.com/vehicledetails/37573752?rownumber=3 despite having the new improved redesigned suspension giblets it has gone all whompy. The rh back wheel is leaning out and the front suspension is.completely copulated. The steering knuckle has cracked in half, the…
Driver assistance
33 complaints · 26%Parts named most often: automatic emergency braking, adaptive cruise control, assist, blind spot detection.
After I put my car in park mood ..within few second car started taking off speeding over the grass /plants area of parking lot in to the office unite ( meta/ glass door ) shattering glass was all over broke through frame work of the office unite all the way to the examination chair of dr office ..had there be any…
The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full…
Electrical
28 complaints · 22%Half of these problems showed up before 12,000 miles. Parts named most often: adas, instrument cluster/panel.
I was driving my Model X (june 2020) home last evening on a road I normally drive. (6 lane road) I was approach a traffic light that turned yellow and I determined I didn't have enough time to stop - so I hit the accelerator to get through the light before it turned red and then everything on the car stopped working.…
The contact owns a 2020 Tesla Model X. The contact stated while starting the vehicle, the driver screen and the center console screen went dark which caused the contact to have no access to electrical features in the vehicle. The contact restarted the vehicle and temporarily the vehicle operated as designed. The…
Other or unspecified
23 complaints · 18%I was driving on freeway 99 near chowcilla, california in my Tesla Model X with under 7,000 miles on autopilot and there was no cars in any direction near me. This freeway was a straight line with no bends or curves. The car was traveling at 75 MPH in the middle lane on autopilot and the car suddenly decelerate very…
The instrument cluster does not show a valid speed. Speed is shown as '0' even when vehicles is traveling and even when cruise control or 'auto pilot' is driving.
Speed control
18 complaints · 14%Half of these problems showed up before 1,000 miles.
I was the fourth vehicle in line at a bank drive thru and when the vehicle in front of me moved up in line, I placed the vehicle in drive and suddenly the vehicle accelerated out of control and hit two vehicles and then went over a curb into a parking lot and crashed into two other vehicles, which resulted in a…
When pulling into a parking space the vehicle unexpectedly accelerated causing the vehicle to jump the parking curb and strike a retaining wall. I have the video from the car. While turning right into an available parking spot, I was about 80% into the spot when the vehicle surged.
Steering
18 complaints · 14%I've created several bug reports for the autopilot system which is, a very real danger. The vehicle accelerates towards parked or stopped cars, slams on the brakes without explanation on the freeway, begins to change lanes on the freeway then violently swerves back into the original lane without explanation. I've…
Here is a 2020 Tesla Model X in the junkyard https://www.iaai.com/vehicledetails/37336502?rownumber=125 the front wheel has gone all whompy because the top ball-joint has popped apart. This car has only travelled 4000 miles since being pushed out of the Tesla tent. It is unlikely that the ball has suffered enough wear…
Body and structure
11 complaints · 9%Parts named most often: body.
After I put my car in park mood ..within few second car started taking off speeding over the grass /plants area of parking lot in to the office unite ( meta/ glass door ) shattering glass was all over broke through frame work of the office unite all the way to the examination chair of dr office ..had there be any…
Transmission
8 complaints · 6%When pulling into a parking space the vehicle unexpectedly accelerated causing the vehicle to jump the parking curb and strike a retaining wall. I have the video from the car. While turning right into an available parking spot, I was about 80% into the spot when the vehicle surged.
Upon accelerating the front end bounces and vibrates unsafely. Tesla is aware of the faulty dangerous design, yet they continue to sell their Model X without disclosing to purchaser. Additionally, they refuse to repair the vehicle, indicating that new front half axles will only temporarily solve the issue. The bounce…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Tesla Model X recalls
Seat belts: warning light/devices
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed july 26, 2024. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-24-00-008.
Full defect summary
Tesla, inc. (tesla) is recalling certain 2012-2024 model s, 2015-2024 model x, 2017-2023 model 3, and 2020-2023 model y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."
Driver assistance: external/pedestrian alert
Risk: Pedestrians may be unaware of an approaching vehicle if the pws sounds are muted, increasing the risk of a crash.
Fix: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed april 27, 2024. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-24-00-006.
Full defect summary
Tesla, inc. (tesla) is recalling certain 2013, 2018-2021 model s, 2020-2021 model x, 2018-2022 model 3, and 2020-2022 model y vehicles. A factory reset muted the pedestrian warning system (pws) sounds. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 141, "minimum sound requirements for hybrid and electric vehicles."
Electrical: instrument cluster/panel
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-24-00-003.
Full defect summary
Tesla, inc. (tesla) is recalling certain 2012-2023 model s, 2016-2024 model x, 2017-2023 model 3, 2019-2024 model y, and 2024 cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the brake, park, and antilock brake system (ABS) warning lights. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 105, "hydraulic and electric brake systems" and 135, "light vehicle brake systems."
Electrical: software
Risk: In certain circumstances when autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when autosteer is canceled or not engaged, there may be an increased risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed february 10, 2024. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-23-00-008.
Full defect summary
Tesla, inc. (tesla) is recalling 2012-2023 model s, 2016-2023 model x, 2017-2023 model 3, and 2020-2023 model y vehicles equipped with all versions of autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the sae level 2 advanced driver-assistance feature.
Steering: automated/adaptive steering
Risk: Fsd beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge.â owner notification letters were mailed april 15, 2023.â owners may contact tesla customer service at 1-877-798-3752.â tesla's number for this recall is sb-23-00-001.
Full defect summary
Tesla, inc. (tesla) is recalling certain 2016-2023 model s, model x, 2017-2023 model 3, and 2020-2023 model y vehicles equipped with full self-driving beta (fsd beta) software or pending installation.â the fsd beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Steering: electric power assist system
Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update to recalibrate the epas system, free of charge. Owner notification letters were mailed december 31, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-014.
Full defect summary
Tesla, inc. (tesla) is recalling certain 2017-2021 model s and model x vehicles. The electronic power assist steering (epas) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Driver assistance: external/pedestrian alert
Risk: Pedestrians may be unaware of an approaching vehicle if the pws sounds are obscured, increasing the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that will disable the boombox functionality when the vehicle is in drive, neutral and reverse modes, including summon and smart summon, free of charge. Owner notification letters were mailed june 6, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-003. Note: this recall supersedes recall 22v-063. Vehicles configured with summon or smart summon and already remedied under 22v-063 will need to have the new remedy software installed.
Full defect summary
Tesla, inc. (tesla) is recalling certain 2020-2022 model y, model x, model s, and 2017-2022 model 3 vehicles. The boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the pedestrian warning system (pws) sounds. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 141, "minimum sound requirements for hybrid and electric vehicles."
Driver assistance: external/pedestrian alert
Risk: Pedestrians may be unaware of an approaching vehicle if the pws sounds are obscured, increasing the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that will disable the boombox functionality when the vehicle is in drive, neutral and reverse modes, free of charge. Owner notification letters are expected to be mailed april 5, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-003. Note: this recall has been superseded by recall 22v-235. Tesla's number for the new recall is sb-22-00-003.
Full defect summary
Tesla, inc. (tesla) is recalling certain 2020-2022 model s, model x, model y, and 2017-2022 model 3 vehicles. The boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the pedestrian warning system (pws) sounds. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 141, "minimum sound requirements for hybrid and electric vehicles."
Steering: automated/adaptive steering
Risk: Failing to stop at a stop sign can increase the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed march 28, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-001.
Full defect summary
Tesla, inc. (tesla) is recalling certain 2016-2022 model s and model x, 2017-2022 model 3, and 2020-2022 model y vehicles. The "rolling stop" functionality available as part of the full self-driving (beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Driver assistance: camera
Risk: Unexpected activation of the aeb system may cause the car to stop suddenly, increasing the risk of a crash.
Fix: Tesla service has released an over-the-air (OTA) software update, free of charge. The recall began october 25, 2021. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-21-00-004.
Full defect summary
Tesla, inc. (tesla) is recalling certain 2017-2021 model s, model 3, model x, and 2020-2021 model y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (fcw) or unexpected activation of the automatic emergency brake (aeb) system.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Fsd collisions in reduced roadway visibility conditions
Summary
The office of defects investigation (odi) is opening this engineering analysis to evaluate teslaâs full self driving beta and full self driving (supervised) (collectively, fsd) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. Odi will evaluate the performance of fsd in degraded roadway conditions and the updates or modifications by tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and teslaâs assessment of their safety impact. Teslaâs fsd is an
Traffic safety violations while full self driving ("fsd") is engaged
Summary
The office of defects investigation (âodiâ) is opening this preliminary evaluation (pe) to assess the scope, frequency, and potential safety consequences of fsd executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of fsd that tesla has labeled as "fsd (supervised)" and "fsd (beta)." tesla characterizes fsd as an sae level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary.â the driver r
Compliance with standing general order 2021-01 reporting requirements
Summary
The office of defects investigation (âodiâ) has identified numerous incident reports submitted by tesla, inc. (âteslaâ) in response to standing general order 2021-01 (the âsgoâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the standing general order in place at the time required a report to be submitted within one or five days of tesla receiving notice of the crash. When the reports were submitted, tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement betwe
Fsd collisions in reduced roadway visibility conditions
Summary
On october 17, 2024, nhtsaâs office of defects investigation (odi) opened a preliminary evaluation (pe24031) of teslaâs full self driving beta and full self driving (supervised) (collectively, fsd) to assess: the ability of the fsd system to detect and respond appropriately to reduced roadway visibility conditions; whether any other fsd crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four sgo-reported crashes identified in the opening document, and if so, the contributing circumstances for each of those crashes; and any updates or modifications by tesla to the fsd system that may affect the performance of fsd in degraded roadway visibil
Recall 23v838 remedy effectiveness
Summary
The office of defects investigation (odi) is opening a recall query to assess the remedy adequacy of recall 23v838. On december 12, 2023, tesla filed a defect information report (recall 23v838) applicable to all tesla models produced and equipped with any version of its autopilot system, which tesla described as an sae level 2 (l2) advanced driver assistance system (ADAS). Autopilot is the simultaneous engagement of teslaâs traffic-aware cruise control (tacc) and autosteer. In describing the safety defect, teslaâs defect information report (dir) explained that âthe prominence and scope of the systemâs controls may be insufficient to prevent driver misuse,â and tesla committed to th
Sudden unintended acceleration
Summary
The office of defects investigation (odi) received a petition requesting that odi reevaluate its decision to deny dp20-001 on the basis that intermittent high electrical current demands on the vehicles' 12vdc systems may have caused some or all of the incidents examined by odi in dp20-001. The petitioner bases this information on a review of open-source research and the dp20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following odi number: 11528471.
Defect petition interlock request
Summary
On march 21, 2023, the office of defects investigation (odi) received a petition requesting a ârecall of all tesla carsâ produced from 2013 to the date on which the petition was filed due to what petitioner considers to be the increased likelihood of pedal misapplication. Attached to the petition is a paper authored by petitioner. According to petitioner, the differences in the operator controls between the subject tesla vehicles and internal combustion engine powered vehicles promote driver pedal misapplication, leading to sudden unintended acceleration (sua) incidents. To fix this alleged defect, petitioner argues that the subject vehicles should be equipped with measures that require:
Pedestrian alert sounds
Summary
Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at NHTSA.gov under odi number 11486072. Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.on january 27, 2023, NHTSA opened defect petition (dp) 22-005 to evaluate the subject matt
Autopilot system driver controls
Summary
The office of defects investigation (odi) upgraded pe21020 to ea22002 on june 8, 2022, to extend work and deepen the pe21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how teslaâs autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driverâs supervision. To support this work, odi collected additional crash information and assessed vehicle control authority, driver engagement technologies, and related human factors considerations associated with partial automation via analysis of peer vehicle data and hands-on vehicle evaluation, assessments from NHTSA human
Tesla passenger play
Summary
The office of defects investigation (odi) opened preliminary evaluation (pe21-023) on december 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?passenger play? In certain model year (my) 2017-2022 tesla model 3, s, x, and y vehicles. Distracted driving can result in an increased risk of a crash. Pe21-023 was prompted by the receipt of vehicle owners questionnaire (voq) 11439598 from the owner of a 2021 model 3 on november 6, 2021. Odi sent an information request (ir) letter to tesla on january 20, 2022 and received tesla?s response on march 4, 2022.on december 24, 2020, tesla introduced passenger pl
Questions about the 2020 Tesla Model X
- What are the most common problems with the 2020 Tesla Model X?
- By NHTSA owner complaints: suspension (37 complaints, typically around 4,000 miles); driver assistance (33 complaints); electrical (28 complaints, typically around 12,000 miles).
- How many recalls does the 2020 Tesla Model X have?
- 10 recalls listed by NHTSA, the latest from May 28, 2024 (seat belts). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Tesla Model X?
- It is 5th of 11 Model X model years by number of complaints, with 128 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.