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2023 Toyota Corolla Cross Problems and Recalls
Owners filed 176 complaints with NHTSA about the 2023 Toyota Corolla Cross, most often about the engine (59% of complaints). It is the most complained-about Corolla Cross model year since 2000 and has 4 recalls.
Most common 2023 Toyota Corolla Cross problems
Engine
104 complaints · 59%The contact owns a 2023 Toyota Corolla Cross. The contact stated while at a stop signal, the vehicle turned off and the power steering and the check engine warning light illuminated. The message to depress the brake pedal to restart the vehicle was displayed. The contact shifted the vehicle into park and restarted the…
The contact owns a 2023 Toyota Corolla Cross. The contact stated while driving downhill at a slow speed in rainy weather with the windshield wipers intermittently activated, the vehicle stalled. The contact stated that the âengine stopped press brake firmly to restartâ message was displayed. The contact stated…
Electrical
69 complaints · 39%Parts named most often: adas.
The contact owns a 2023 Toyota Corolla Cross. The contact stated while driving downhill at a slow speed in rainy weather with the windshield wipers intermittently activated, the vehicle stalled. The contact stated that the âengine stopped press brake firmly to restartâ message was displayed. The contact stated…
The contact owns a 2023 Toyota Corolla Cross. The contact stated that the automatic start/stop feature intermittently failed to operate as needed. There was no warning light illuminated. The vehicle failed to restart upon depression of the accelerator pedal. The contact was forced to manually place the gear shift into…
Steering
44 complaints · 25%The contact owns a 2023 Toyota Corolla Cross. The contact stated while at a stop signal, the vehicle turned off and the power steering and the check engine warning light illuminated. The message to depress the brake pedal to restart the vehicle was displayed. The contact shifted the vehicle into park and restarted the…
The contact owns a 2023 Toyota Corolla Cross. The contact stated while the vehicle was idling at a traffic light, the vehicle stalled. The messages "engine shut off" and "steering power low" were displayed, and the check engine warning light and other unknown warning lights were illuminated. The contact stated that…
Visibility and wipers
26 complaints · 15%Parts named most often: sun/moon roof assembly.
The contact owns a 2023 Toyota Corolla Cross. The contact stated that while driving 68 MPH, there was an abnormal sound like a gunshot coming from the sunroof. The contact stated there was a huge hole formed in the middle of the sunroof, and air was rushing into the vehicle. The contact discovered a large piece of…
Other or unspecified
24 complaints · 14%Lights
15 complaints · 9%Parts named most often: headlights.
Brakes
13 complaints · 7%The contact owns a 2023 Toyota Corolla Cross. The contact stated while driving downhill at a slow speed in rainy weather with the windshield wipers intermittently activated, the vehicle stalled. The contact stated that the âengine stopped press brake firmly to restartâ message was displayed. The contact stated…
Driver assistance
12 complaints · 7%Parts named most often: automatic emergency braking, assist, warnings, adaptive cruise control.
The contact owns a 2023 Toyota Corolla Cross. The contact stated the vehicle was designed with the front and rear parking assist with automatic braking. The contact stated stated while parked and pulling out of a parking lot, the automatic braking system slammed on the brakes abruptly while there was a pedestrian 25…
The contact owns a 2023 Toyota Corolla Cross. The contact stated that while operating the vehicle, the messages "system malfunction - contact dealer" and "secondary collision brake system malfunction" were displayed. The contact stated that the messages were not displayed while starting the vehicle, but later were…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2023 Toyota Corolla Cross recalls
Air bags: driver clockspring/spiral cassette
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed march 17, 2025. Owners may contact toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25ta02. Lexus' number for this recall is 25la02.
Full defect summary
Toyota motor engineering & manufacturing (toyota) is recalling certain 2023 toyota corolla, corolla cross, corolla cross hybrid, highlander, highlander hybrid, tacoma, lexus rx350, 2023-2024 nx250, and nx350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23v-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."
Electrical: instrument cluster/panel
Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed january 26, 2024. Owners may contact toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23ta16. Vehicles previously inspected under 23v-384 will need to return to the dealership for additional inspection.
Full defect summary
Toyota motor engineering & manufacturing (toyota) is recalling certain 2022-2023 corolla cross vehicles that were previously inspected at a dealership under recall 23v-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."
Air bags: driver clockspring/spiral cassette
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed september 8, 2023. Owners may contact toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23ta08. Lexus' number for this recall is 23la02.
Full defect summary
Toyota motor engineering & manufacturing (toyota) is recalling certain 2023 corolla, corolla cross, corolla cross hybrid, highlander, highlander hybrid, tacoma, 2023 lexus rx350, rx350 hybrid, rx500 hybrid, 2023-2024 lexus nx250, nx350, and nx350 hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."
Electrical: instrument cluster/panel
Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed july 10, 2023. Owners may contact toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23tb04/23ta04.
Full defect summary
Toyota motor engineering & manufacturing (toyota) is recalling certain 2022-2023 corolla cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safey standard number 208, "occupant crash protection."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2023 Toyota Corolla Cross
- What are the most common problems with the 2023 Toyota Corolla Cross?
- By NHTSA owner complaints: engine (104 complaints); electrical (69 complaints); steering (44 complaints).
- How many recalls does the 2023 Toyota Corolla Cross have?
- 4 recalls listed by NHTSA, the latest from January 29, 2025 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2023 a bad year for the Toyota Corolla Cross?
- It is the most complained-about Corolla Cross model year since 2000, with 176 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.