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2009 Toyota Highlander Hybrid Problems and Recalls

Owners filed 40 complaints with NHTSA about the 2009 Toyota Highlander Hybrid, most often about the brakes (55% of complaints, typically around 122,000 miles). It is 4th of 19 Highlander Hybrid model years by number of complaints and has 4 recalls.

Complaints40
Recalls4
Crashes reported2
Fires reported0
Injuries reported1

Most common 2009 Toyota Highlander Hybrid problems

  1. Brakes

    22 complaints · 55%

    Half of these problems showed up before 122,000 miles.

    While driving from orlando to tampa florida my wife had the ABS brake warning light came on and a weird noise coming under the vehicle. She was able to make it home and we took the car to dealer. They said we needed to replace the brake actuator at a cost of more than $3,400! We can't understand why such a small part…
    Owner report to NHTSA, 2016, at 122,000 miles
    The contact owns a 2009 Toyota Highlander Hybrid. While driving up a hill at 20 MPH, the vehicle stalled and the ABS, traction control, steering system, and battery warning indicators illuminated. In addition, "stop vehicle in a safe place immediately" appeared on the instrument panel. The contact had to depress the…
    Owner report to NHTSA, 2019, at 124,842 miles
  2. Service Brakes, Electric

    7 complaints · 18%

    Half of these problems showed up before 8,000 miles.

    Brakes fade for a brief moment -- perhaps half of a second -- and then come back. Although the brakes are being applied consistently throughout, the sensation is as if the driver were easing off the brake and then coming back on with more pressure.
    Owner report to NHTSA, 2010, at 8,000 miles
    Right front brake "clanks" when brake pedal is pressed fairly hard. Dealer claims this is normal for highlanders and that his entire inventory exhibits the same symptoms. (start last year and continues; comments are from dealer today -- june 3, 2010.)
    Owner report to NHTSA, 2010, at 8,000 miles
  3. Engine

    5 complaints · 13%

    Half of these problems showed up before 60,000 miles.

    Depressed accelerator after being stopped at traffic light. Car jerked forward, stopped and would not restart. Warning messages for the hybrid system (message was 'stop immediately and notify dealer'), brake system and 4 wheel drive. Car was towed to dealer who determined it was failure of hybrid inverter requiring…
    Owner report to NHTSA, 2012, at 60,200 miles
    Driving about 40mph went to accelerate and the whole car stopped responding to anything. Couldn't drive it at all, was able to limp to side of road, at first couldn't turn vehicle off. Once able to turn off and back on car would drive. Warning messages came on "check brake system-have your vehicle checked by dealer…
    Owner report to NHTSA, 2013, at 57,780 miles
  4. Electrical

    3 complaints · 8%

    Parts named most often: 12v/24v/48v battery.

    Depressed accelerator after being stopped at traffic light. Car jerked forward, stopped and would not restart. Warning messages for the hybrid system (message was 'stop immediately and notify dealer'), brake system and 4 wheel drive. Car was towed to dealer who determined it was failure of hybrid inverter requiring…
    Owner report to NHTSA, 2012, at 60,200 miles
    Abs light on with warning, brakes performing poorly. The ABS actuator assembly and break pump failed requiring replacement with a cost of over $3764 in repairs. The Toyota camry hybrid had millions of recalls for the ABS actuator but the Highlander Hybrid was currently not on recall. I own a 2000 Toyota 4 runner with…
    Owner report to NHTSA, 2016, at 147,000 miles
  5. Hybrid system

    3 complaints · 8%

    Parts named most often: inverter.

    The contact owns a 2009 Toyota Highlander Hybrid. The contact stated that while driving approximately 50 MPH, the check hybrid system warning light illuminated then the vehicle suddenly stalled. The vehicle was towed to the dealer for diagnostic testing. The technician stated that the hybrid inverter would have to be…
    Owner report to NHTSA, 2013, at 21,000 miles
    We took the vehicle to the dealer in for a 5,000 mile service maintenance. After our service advisor looked over the vehicle he said we needed new set of tires as the current ones were at the wear indicators. Our service advisor also said our vehicle was in the open campaign (NHTSA campaign number: 13v396000) to…
    Owner report to NHTSA, 2013, at 40,138 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2009 Toyota Highlander Hybrid recalls

  1. Visibility and wipers: power window devices and controls

    NHTSA 15V689000 · October 22, 2015 · 1,814,284 vehicles

    Risk: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

    Fix: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the pwms circuit board will be replaced, free of charge. The recall is expected to begin december 20, 2015. Owners may contact toyota customer service at 1-800-331-4331. Toyota's number for this recall is c0m.

    Full defect summary

    Toyota motor company (toyota) is recalling certain model year 2009-2011 tundra, sequoia, corolla, corolla matrix and scion xb, 2008-2011 highlander and highlander hybrid, 2007 camry and camry hybrid, 2009 camry and camry hybrid, 2006-2011 rav4, 2006-2010 yaris, and 2009-2010 scion xd and pontiac vibe vehicles. During the manufacturing of the power window master switch (pwms), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

  2. Hybrid system: inverter

    NHTSA 13V396000 · September 4, 2013 · 133,081 vehicles

    Risk: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.

    Fix: Toyota will notify owners, and dealers will replace the ipm free of charge. Owners may contact toyota at 1-800-331-4331. Vehicles that had their ipm replaced under recall 11v-342 are not affected by this campaign.

    Full defect summary

    Toyota is recalling certain model year 2006-2010 highlander hybrid vehicles manufactured february 16, 2005, through july 29, 2010; and model year 2006-2008 lexus rx400h vehicles manufactured february 23, 2005, through december 2, 2008. The intelligent power module (ipm) inside the inverter module may contain transistors that have higher operating temperatures than the solder can support and the transistors may be heat damaged by the solder. If this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel.

  3. Seats

    NHTSA 13V014000 · January 16, 2013 · 3,235 vehicles

    Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

    Fix: Southeast toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on march 21, 2013. Owners may contact southeast toyota at 1-800-301-6859.

    Full defect summary

    Southeast toyota distributors, llc (set) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 tacoma, 4runner, camry, camry hybrid, prius, and rav4; model year 2009-2010 avalon, fj cruiser, and highlander hybrid; model year 2010-2013 model year corolla, sienna and tundra; model year 2009-2013 highlander and venza; model year 2012 prius v; and model year 2010-2012 sequoia. During modification by set to include accessories such as leather seat covers, seat heaters or headrest dvd systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

  4. Equipment: labels

    NHTSA 09V223000 · June 15, 2009 · 27,080 vehicles

    Risk: Incorrect load carrying capacity modification labels could result in the vehicle being overloaded, increasing the risk of a crash.

    Fix: Toyota will notify owners and provide them with a new, accurate label to be installed over the inaccurate label free of charge. The safety recall began on august 18, 2009. Owners may contact toyota at 1-888-270-9371.

    Full defect summary

    Toyota is recalling 27,080 model year 2005 through 2010 passenger cars built from september 1, 2005 to may 4, 2009. These vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims."

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2009 Toyota Highlander Hybrid

What are the most common problems with the 2009 Toyota Highlander Hybrid?
By NHTSA owner complaints: brakes (22 complaints, typically around 122,000 miles); service Brakes, Electric (7 complaints, typically around 8,000 miles); engine (5 complaints, typically around 60,000 miles).
How many recalls does the 2009 Toyota Highlander Hybrid have?
4 recalls listed by NHTSA, the latest from October 22, 2015 (visibility and wipers). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2009 a bad year for the Toyota Highlander Hybrid?
It is 4th of 19 Highlander Hybrid model years by number of complaints, with 40 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Toyota Highlander Hybrid years

Toyota Highlander Hybrid problems by year