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2017 Toyota Prius Prime Problems and Recalls

Owners filed 42 complaints with NHTSA about the 2017 Toyota Prius Prime, most often about the visibility and wipers (21% of complaints, typically around 7,000 miles). It is the most complained-about Prius Prime model year since 2000.

Complaints42
Recalls0
Crashes reported5
Fires reported0
Injuries reported3

Most common 2017 Toyota Prius Prime problems

  1. Visibility and wipers

    9 complaints · 21%

    Half of these problems showed up before 7,000 miles.

    Summary: have owned my Prius Prime for eight months and have needed to repair one windshield chip, replace my windshield once, and currently have another crack that cannot be repaired. Details: purchased my Prius Prime dec 10, 2017. On dec 20, 2017, got a chip in my windshield while driving to work along the local…
    Owner report to NHTSA, 2018, at 7,000 miles
    Noticed two small cracks in the windshield, center area close to bottom of windshield. Did not notice sound or sight of an impact, but two days later, cracks had spread left and right about 14 inches either side of original site of cracks.
    Owner report to NHTSA, 2018, at 6,500 miles
  2. Electrical

    7 complaints · 17%

  3. Other or unspecified

    5 complaints · 12%

    Toyota safety connect communication module has ceased functioning. Vehicle telematics inoperative. Sos button inoperative. Collision notification inoperative. Dealer unable to diagnose.
    Owner report to NHTSA, 2017, at 4,800 miles
    Head restraint (head rest). Pushes head forward. Causes neck/back discomfort. Head striking head restraint on rough road feels like a concussion! Long drives are miserable. Seat adjustments fail to overcome the issue. 5'3" woman. I had a prius 2006 and it was just fine. This prius seat is so uncomfortable I might sell…
    Owner report to NHTSA, 2018, at 1,000 miles
  4. Brakes

    4 complaints · 10%

  5. Transmission

    4 complaints · 10%

    Parts named most often: automatic transmission.

  6. Engine

    4 complaints · 10%

    The contact owns a 2017 Toyota Prius Prime. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The vehicle was not diagnosed or repaired by an…
    Owner report to NHTSA, 2026, at 90,000 miles
  7. Body and structure

    3 complaints · 7%

    Parts named most often: body.

    The windshield of our 2017 Prius Prime sustained damage while traveling on a highway. The stone was pea sized and should not have cracked the windshield at the speed of 50mph.
    Owner report to NHTSA, 2018, at 1,500 miles
    Car has loud continuous creaking/squeaking noise from left rear of the car. Sounds like it is coming from the suspension or body flexing when driving. It occurs when turning and reversing out of parking spaces. Also happens when car is going uphill and downhill and on winding roads. Driver seat also squeaks when in a…
    Owner report to NHTSA, 2018, at 2,500 miles
  8. Wheels and tires

    3 complaints · 7%

    I have 9150 miles on my car. Going 80mph on the highway my right rear tire blew out. The tires are toyo nanoenergy a29. The tire blew out on the side of the tire facing the car. I did not hit anything. Toyota refused to pay for the tire even though they are still under warranty. They even charged me for labor.
    Owner report to NHTSA, 2018, at 9,150 miles
    Vehicle was on the highway going 65 MPH, the speed limit, rear left tire exploded leaving shreds across the highway and damaging the undercarriage of the vehicle. Tire was toyo nanoenergy a29 195/65r15
    Owner report to NHTSA, 2019, at 17,931 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2017 Toyota Prius Prime recalls

NHTSA lists no recalls for this model year.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2017 Toyota Prius Prime

What are the most common problems with the 2017 Toyota Prius Prime?
By NHTSA owner complaints: visibility and wipers (9 complaints, typically around 7,000 miles); electrical (7 complaints); other or unspecified (5 complaints).
How many recalls does the 2017 Toyota Prius Prime have?
NHTSA lists no recalls for the 2017 Toyota Prius Prime. Check your VIN at nhtsa.gov/recalls in case one is issued later.
Is the 2017 a bad year for the Toyota Prius Prime?
It is the most complained-about Prius Prime model year since 2000, with 42 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Toyota Prius Prime years

Toyota Prius Prime problems by year