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2002 Toyota Prius Problems and Recalls

Owners filed 167 complaints with NHTSA about the 2002 Toyota Prius, most often about the steering (48% of complaints, typically around 90,000 miles). It is 12th of 27 Prius model years by number of complaints and has 2 recalls.

Complaints167
Recalls2
Crashes reported12
Fires reported4
Injuries reported115 deaths reported

Most common 2002 Toyota Prius problems

  1. Steering

    80 complaints · 48%

    Half of these problems showed up before 90,000 miles. Parts named most often: rack and pinion, electric power assist system, hydraulic power assist system, linkages.

    The contact owns a 2002 Toyota Prius. The contact was driving approximately 45 MPH when the power steering warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the power steering rack would need to be replaced. The dealer deemed as unsafe to drive. The vehicle was not repaired.…
    Owner report to NHTSA, 2010, at 90,000 miles
    Tl contact owns a 2002 Toyota Prius which was purchased in january 2002. He stated that there was excessive shaking in the steering wheel. While driving approximately 25 MPH, a warning light illuminated indicating that there was a loss of power steering. Intermittently the steering wheel becomes difficult to control…
    Owner report to NHTSA, 2009, at 89,000 miles
  2. Electrical

    18 complaints · 11%

    Half of these problems showed up before 88,500 miles. Parts named most often: 12v/24v/48v battery, ignition.

    Incident: car engine on 2002 Prius having trouble starting and dying after having been started. We were told that the "engine control unit" was showing an error and due to a manufacturing or software problem, could not be reprogrammed and had to be replaced.
    Owner report to NHTSA, 2007, at 94,000 miles
    Tl contact owns a 2002 Toyota Prius hybrid. While driving 55 MPH, the power steering light illuminated on the instrument panel and began flashing a warning. The vehicle was taken to the dealer and they informed the contact that it was safe to continue driving. The following day the vehicle was taken to another dealer…
    Owner report to NHTSA, 2008, at 83,000 miles
  3. Wheels and tires

    18 complaints · 11%

    Half of these problems showed up before 23,500 miles. Parts named most often: tread/belt, sidewall, pressure monitoring and regulating systems.

    Two bridgestone potenza re92 [p175/65 r14 84s, dot el(pjdh4801] tires failed on my 2002 Prius within one week. These are the tires installed on the vehicle when we bought it. Our vehicle currently has slightly less than 25,000 miles on the odometer and is driven primarily for commuting on freeways. We discovered the…
    Owner report to NHTSA, 2003, at 23,600 miles
    Several months ago I had a blow out on my left rear tire. Those things happen- so I replaced the tire, glad that there were no injuries or damage. Two weeks ago the same thing happened on the left front. Whn I went to the dealer I was advised to keep the tires inflated to 45lbs though the owner's manual (on my 2002…
    Owner report to NHTSA, 2004, at 23,800 miles
  4. Brakes

    18 complaints · 11%

    Half of these problems showed up before 40,000 miles. Parts named most often: power assist, antilock/traction control/electronic limited slip.

    I believe Toyota has known of the braking problem all along. I purchased new, a 2002 Prius. In 2008 my anti-locking brake system went out. The service mgr. Told me it needed a new relay, and he could fix it for $1700. I have never in my life seen a relay costing $1700. My brakes still worked, just not properly so I…
    Owner report to NHTSA, 2010, at 40,000 miles
    While decelerating and driving over speed bump/raised cross walk, brakes feel like they release and the car surges forward. Has happened on a regular basis when similar conditions exist (pot holes, or anything that might cause loss of traction on 1 wheel). Dealer insists that this is "normal" for anit-lock brakes.…
    Owner report to NHTSA, 2013, at 30,000 miles
  5. Speed control

    12 complaints · 7%

    Half of these problems showed up before 42,000 miles. Parts named most often: cruise control, accelerator pedal.

    I had just left one area of a parking lot and was traveling to another at a low rate of speed (5 to 15 MPH) so my 2002 Toyota Prius was running under electrical power. I turned right to pull into a parking space between two suvs, coasting in with my foot over the break pedal. When I was more than halfway into the…
    Owner report to NHTSA, 2005, at 42,240 miles
    I believe Toyota has known of the braking problem all along. I purchased new, a 2002 Prius. In 2008 my anti-locking brake system went out. The service mgr. Told me it needed a new relay, and he could fix it for $1700. I have never in my life seen a relay costing $1700. My brakes still worked, just not properly so I…
    Owner report to NHTSA, 2010, at 40,000 miles
  6. Engine

    11 complaints · 7%

    Half of these problems showed up before 77,500 miles. Parts named most often: engine, exhaust system.

    Nhtsa released a report on Toyota Prius 2002 recall last july 06 and Toyota will recall this by aug 06, but there not doing it. Vehicle safety defect/noncompliance notices received during july ... ... 34,771 my 2001-2002 echo and Prius passenger vehicles. ... Which could cause the engine to stall while driving ... The…
    Owner report to NHTSA, 2006, at 79,510 miles
    The check engine light on my car came on and the engine stalled. The car had to be towed to the dealer. The car was repaired at a cost to me of $1100. The throttle body had to be replace, and also the ECM. The car only has 75000 miles.
    Owner report to NHTSA, 2007, at 75,000 miles
  7. Transmission

    9 complaints · 5%

    Half of these problems showed up before 68,500 miles. Parts named most often: automatic transmission, axle assembly.

    Tl contact owns a 2002 Toyota Prius. The contact was driving approximately between 65-75 MPH on normal road conditions when all of the warning light indicators illuminated on the instrument panel. Suddenly, a strong burning odor circulated inside of the vehicle and the engine began to overheat. The warning indicator…
    Owner report to NHTSA, 2010, at 68,500 miles
    Tl contact owns a 2002 Toyota Prius. The contact stated that the steering wheel jerked violently when making sharp right and left turns. During this failure the power steering indicator dimmed. The dealer stated that the torque converter sensor provided abnormal readings. The current mileage was 103,000, and failure…
    Owner report to NHTSA, 2007, at 98,000 miles
  8. Suspension

    8 complaints · 5%

    Parts named most often: rear, front.

    Severe vibration in the steering wheel. This occurred when vehicle was in reverse at low speeds. Dealership was unable to resolve the problem.
    Owner report to NHTSA, 2003, at 24,665 miles
    Complaint and request for repair without charge for leakage of rear shocks on 2002 Prius. The consumer requested reimbursement.
    Owner report to NHTSA, 2004, at 20,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2002 Toyota Prius recalls

  1. Steering: electric power assist system

    NHTSA 11V304000 · June 1, 2011 · 52,377 vehicles

    Risk: Loss of power steering, particularly when an operator is actively intending to steer the vehicle, may increase the risk of a crash.

    Fix: Toyota will notify owners and dealers will replace the nuts in the steering linkage free of charge. The safety recall began on july 8, 2011. Owners may contact toyota at 1-800-331-4331.

    Full defect summary

    Toyota is recalling certain model year 2001 through 2003 prius passenger cars manufactured from january 28, 2000, through may 30, 2003. The steering linkage may loosen, resulting in reduced electric steering assistance when making a left turn.

  2. Engine: engine and engine cooling

    NHTSA 06V266000 · July 19, 2006 · 34,771 vehicles

    Risk: Engine oil inside the sensor wiring connector could cause expansion due to the heat of the engine and could deform the sensor wiring connector. The connector may become disconnected, which could cause the engine to stall while driving and not be able to be restarted increasing the risk of a crash.

    Fix: Dealers will replace the crankshaft position sensor free of charge. The recall began on july 26, 2006. Owners may contact toyota at 1-800-331-4331.

    Full defect summary

    On certain passenger vehicles, due to improper molding of the resin body of the crankshaft position senor installed on the engine block, engine oil may penetrate the seal and enter the sensor wiring connector. The wire harness connector may not be sufficiently attached to the locking tab of the sensor wiring connector.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2002 Toyota Prius

What are the most common problems with the 2002 Toyota Prius?
By NHTSA owner complaints: steering (80 complaints, typically around 90,000 miles); electrical (18 complaints, typically around 88,500 miles); wheels and tires (18 complaints, typically around 23,500 miles).
How many recalls does the 2002 Toyota Prius have?
2 recalls listed by NHTSA, the latest from June 1, 2011 (steering). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2002 a bad year for the Toyota Prius?
It is 12th of 27 Prius model years by number of complaints, with 167 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Toyota Prius years

Toyota Prius problems by year